Dear Kent County Council,

I understand that the council currently operates an adult social care system from OLM, which is due to be replaced by a Servelec Corelogic system.

Q1: When is the replacement system due to go live?
Q2: What financial penalties will the council apply to Servelec Corelogic if this goes live late?
Q3: What is the current annual support charge from OLM for this system? Please provide the figures for financial years 2015/16, 2016/17 and 2017/18
Q4: If the Servelec Coreologic implementation is late, what charges will the council have to pay to OLM?

Yours faithfully,

Mark Proctor

 

Information request
Our reference: 3991166

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Dear Mr Proctor
 
Freedom of Information Act 2000
 
Thank you for your email which we received on 25 October 2018.
 
Kent County Council acknowledges your request for information under 
the Freedom of Information Act 2000.  Assuming KCC holds this information,
we will endeavour to supply the data to you as soon as possible but no
later than 22 November 2018 (20 working days from date of receipt).
 
We will advise you as soon as possible if we do not hold this information
or if there are exemptions to be considered and/or any costs for providing
the information.
 
Please quote our reference - 3991166 in any communication regarding this
particular request.
 
Yours sincerely
 
 
Kelly Leeson
Strategic and Corporate Services
+443000415985
 
NOTE: Please do not edit the subject line when replying to this email.

1 Attachment

 

Information request
Our reference: 3991166

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Dear Mr Proctor
 
Thank you for your request for information received on 25 October 2018.
 
Please find attached our response to your request.
 
Yours sincerely
 
 
Carly Wattle
Information Access Officer
Strategic and Corporate Services
+443000417061
 
NOTE: Please do not edit the subject line when replying to this email.

Dear Kent County Council,

Thank you for your response, which I have copied below:

"Q1: When is the replacement system due to go live? - The project plan for the implementation of Mosaic is currently under review by the Project Board.
Q2: What financial penalties will the council apply to Servelec Corelogic if this goes live late? - Any penalties would depend on whether the delay is caused by Servelec HSC the Council or both.
Q3: What is the current annual support charge from OLM for this system? Please provide the figures for financial years 2015/16, 2016/17 and 2017/18 - We paid Northgate Information Solutions UK Limited the following amounts:
2017/18 - £167,024.36
2016/17 - £167024.36
2015/16 - £158,881.85
Q4: If the Servelec Coreologic implementation is late, what charges will the
council have to pay to OLM? - The SWIFT/AIS contract is due to end at the end of
April 2019. If an extension was required, this would be the subject of negotiation
between KCC and OLM"

So if the project does overrun, I guess you might have to pay another year's support costs. That's a hefty sum of money - good luck with the project

Yours sincerely,

Mark Proctor

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