OLM system

The request was partially successful.

Dear Angus Council,

I understand that the council has committed to replace its Carefirst IT system with OLM's new Eclipse system for social care.

I also understand that no local authority is currently live with Eclipse.

The contract value is £921k over 5 years, so this would certainly have required an EU-compliant tender process

Q1: Please direct me to the link showing where and when this was first published
Q2: Which suppliers were shortlisted?
Q3: Which suppliers demonstrated their products?
Q4: Please provide a copy of the tender documentation which was issued to bidders

Yours faithfully,

Mark Proctor

Dear Mr Proctor

Thank you for your information request dated 14 January 2018 (received by Angus Council on 15 January 2018).

If we are unable to provide you with a response within 20 working days, we will advise you of this in writing.

Please refer to the information below which explains your right to complain if you are unhappy with how the Council is dealing with your request.

If you have any queries, please ask for me on 01307 476234 or email [email address]

Yours sincerely
Brenda Angus

_______________________________________________________________________________
Brenda Angus | Clerical Officer | Place Directorate | Legal & Democratic Services | Angus Council | Angus House | Orchardbank Business Park | Forfar | DD8 1AN | Tel: 01307 476234 |DX 530678 FORFAR|Email: [email address] ; [Angus Council request email]

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002
ENVIRONMENTAL INFORMATION (SCOTLAND) REGULATIONS 2004
INSPIRE (SCOTLAND) REGULATIONS 2009
Your Right to Request a Review by the Council
If you are dissatisfied with the way in which Angus Council has dealt with your request for information under any of the above statutory instruments, you have a right to ask the council to review its actions and/or decisions regarding your request. If you wish to do this, you should make your request to the Head of Legal & Democratic Services, Place Directorate, Angus Council, Angus House, Orchardbank Business Park, Forfar DD8 1AN or e-mail [email address] within 40 working days.

Your request must:
• be in writing (or recordable format);
• give your name and address for correspondence;
• give details of the information which you originally requested from the council; and
• give the reasons why you are dissatisfied with the way in which your application for information has been dealt with.

Your application for review will then be considered by the council’s review panel. The review panel will write to you informing you of its decision not later than 20 working days after receipt of your request for a review. The review panel will also provide you with a statement of its reasons for arriving at the decision it has made.

Your Right to Appeal to the Scottish Information Commissioner

If you are dissatisfied with a decision of the council's review panel (or where the review panel has not provided you with a response), you have the right to apply to the Scottish Information Commissioner for a decision as to whether your request for information has been dealt with by the council in accordance with the above statutory instruments.

Your application to the Scottish Information Commissioner must:
• be in a recordable format (letter, e-mail, audio tape etc);
• give your name and address for correspondence.
• give details of the request for information which you originally requested from the council;
• give details of why you were dissatisfied with the council’s response to your original request;
• give details of why you were dissatisfied with the decision of the council's review panel.

In the case of an EIR or FOI request your application to the Scottish Information Commissioner must be made within 6 months of receipt of the decision of the council’s review panel (or within 6 months of the date that the review panel should have responded). No such time limit applies under the 2009 Regulations.

Appeals to the Commissioner can be lodged online through the following hyperlink:
http://www.itspublicknowledge.info/YourR... or by contacting:

Scottish Information Commissioner, Kinburn Castle, Doubledykes Road, St Andrews, Fife, KY16 9BS; Telephone - 01334 464610; Fax - 01334 464611; Email - [email address]

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7 Attachments

Dear Mr Proctor

 

I attach for your attention the Council’s response to your recent Freedom
of Information request.

 

Regards

Jacqueline Dawson

 

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Dear Ms Dawson,

This is remarkable. Angus Council committed over £900k without undertaking ANY benchmarking on price, or evaluation of comparator systems.

I am seeing a pattern here. Where OLM can persuade a council (eg Wolverhampton, Enfield) that there is no need to go to tender, they charge an absolute fortune.

I was also most unimpressed with a 20 page statement of requirements. This gives Angus Council very little redress if the solution is not very good, since the council's requirements have not been defined with the level of precision which would normally be expected in a contract of this significance.

For the record, this should undoubtedly have gone to an OJEU-compliant tendering process. Angus Council has left itself wide open to prosecution under EU law - which still applies, at least for one more year. I simply cannot understand why the council would choose to move to an unproven system - Eclipse is completely new, there isn't a single council live with it yet, for social care - without following EU procurement regulations.

Yours sincerely,

Mark Proctor

Dear Mr Proctor,

Thank you for your comments. These will be passed on to the relevant service areas within the Council.

Regards
Jacqueline Dawson

__________________________________________________________________________________________
Jacqueline Dawson, Performance Information Officer, Children and Learning, Performance Information Team, Angus Council, Angus House, Orchardbank Business Park, Forfar, DD8 1AN,
Tel 01307 476357 [mobile number]

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