OLM system

Mark Proctor made this Freedom of Information request to Angus Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Angus Council,

I understand that the council has committed to replace its Carefirst IT system with OLM's new Eclipse system for social care.

I also understand that no local authority is currently live with Eclipse.

The contract value is £921k over 5 years, so this would certainly have required an EU-compliant tender process

Q1: Please direct me to the link showing where and when this was first published
Q2: Which suppliers were shortlisted?
Q3: Which suppliers demonstrated their products?
Q4: Please provide a copy of the tender documentation which was issued to bidders

Yours faithfully,

Mark Proctor

Dear Mr Proctor

Thank you for your information request dated 14 January 2018 (received by Angus Council on 15 January 2018).

If we are unable to provide you with a response within 20 working days, we will advise you of this in writing.

Please refer to the information below which explains your right to complain if you are unhappy with how the Council is dealing with your request.

If you have any queries, please ask for me on 01307 476234 or email [email address]

Yours sincerely
Brenda Angus

Brenda Angus | Clerical Officer | Place Directorate | Legal & Democratic Services | Angus Council | Angus House | Orchardbank Business Park | Forfar | DD8 1AN | Tel: 01307 476234 |DX 530678 FORFAR|Email: [email address] ; [Angus Council request email]

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7 Attachments

Dear Mr Proctor


I attach for your attention the Council’s response to your recent Freedom
of Information request.



Jacqueline Dawson


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Dear Ms Dawson,

This is remarkable. Angus Council committed over £900k without undertaking ANY benchmarking on price, or evaluation of comparator systems.

I am seeing a pattern here. Where OLM can persuade a council (eg Wolverhampton, Enfield) that there is no need to go to tender, they charge an absolute fortune.

I was also most unimpressed with a 20 page statement of requirements. This gives Angus Council very little redress if the solution is not very good, since the council's requirements have not been defined with the level of precision which would normally be expected in a contract of this significance.

For the record, this should undoubtedly have gone to an OJEU-compliant tendering process. Angus Council has left itself wide open to prosecution under EU law - which still applies, at least for one more year. I simply cannot understand why the council would choose to move to an unproven system - Eclipse is completely new, there isn't a single council live with it yet, for social care - without following EU procurement regulations.

Yours sincerely,

Mark Proctor

Dear Mr Proctor,

Thank you for your comments. These will be passed on to the relevant service areas within the Council.

Jacqueline Dawson

Jacqueline Dawson, Performance Information Officer, Children and Learning, Performance Information Team, Angus Council, Angus House, Orchardbank Business Park, Forfar, DD8 1AN,
Tel 01307 476357 [mobile number]

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