Oldham FCHO staff accused of throwing rubbish in residents' garden

Paul made this Environmental Information Regulations request to First Choice Homes Oldham
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. Although not legally required to do so, we would have expected First Choice Homes Oldham to have responded by now (details). You can complain by requesting an internal review.

Dear First Choice Homes Oldham,

Housing association staff were caught throwing coffee cups into a garden shared by residents in a block of flats.

https://www.theoldhamtimes.co.uk/news/20...

Yours faithfully,

Paul

Tellus, First Choice Homes Oldham

Hi,
Thank you for getting in touch with First Choice Homes.

A member of our Customer Excellence Team will contact you with 2 working
days to discuss your concerns in more detail.

Thank you for your understanding and patience.

Did you know you can also report your own repairs, view your rent account
and send us a message via MyAccount, detail of how to register can be
found on our website www.fcho.co.uk/MyAccount

Here are some useful telephone numbers that might direct you where you
need to go:

In case of an emergency, please use the following numbers (These are also
on our website):

For heating issues, please ring SURE on 03333 212797

For all other emergency repairs, please ring 0161 770 2222

If you need emergency accommodation, please ring 0800 9887061

Emergencies that we will attend are:

Total loss of power

Total loss of water

Insecure property

A request from Greater Manchester Police

Uncontainable leak

Dangerous electrics and/or water on electrics

Unsafe/exposed asbestos

T: 0161 393 5599
M:
[1]www.fcho.co.uk

[2][IMG]

Visit our Website [3]www.fcho.co.uk
Follow us on Twitter [4]www.twitter.com/FirstForFCHO
Like us on Facebook [5]www.facebook.com/FirstChoiceHomesOldham

First Choice Homes Oldham is a Charitable Community Benefit Society
registered with the Financial Conduct Authority; company number 31138R at
First Place, 22 Union Street, Oldham OL1 1BE.

This email and its attachments are confidential and are intended for the
individual or entity to which they are addressed only. If this has come to
you in error, please notify the sender immediately and delete this email
from your system.

This message does not contain the views and opinions of the company, only
the sender.

References

Visible links
1. http://www.fcho.co.uk/
2. file:///tmp/www.fcho.co.uk
3. http://www.fcho.co.uk/
4. http://www.twitter.com/FirstForFCHO
5. http://www.facebook.com/FirstChoiceHomes...

Dear First Choice Homes Oldham,

Good morning,

I have had a response from FCHO this morning and will be putting it up in the paper soon but I’m just letting you know what they’ve said.

Please do let me know if you hear anything from them. It sounds as though they’re investigating but it’ll be interesting to see if they follow this up with you, too.

This is what I’ve been sent:

Steve Mather, First Choice Homes Oldham Director of Assets and Sustainability said:

“We are taking seriously the matter that has been raised by the resident and would like to thank them for bringing it to our attention. We understand the negative impact that litter can have on an individual’s home and their neighbourhood and we are committed to ensuring that our employees and contractors lead by example.

“We are carrying out an investigation into this incident and will take the necessary action.”

Thanks for raising this with the paper. Please don’t hesitate to get in touch again with any further concerns/queries or stories and I’ll gladly assist.

https://www.theoldhamtimes.co.uk/news/20...

Yours faithfully,

Paul

Dear First Choice Homes Oldham,

https://www.facebook.com/groups/27755129...

Yours faithfully,

Paul