Older persons' day centre provision

Jon Coles made this Freedom of Information request to Carmarthenshire Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Carmarthenshire Council,

Please provide the following information:

1 The number of daily places at each day centre for older persons each of the last six years;

2. The number of users at each day centre for older persons for each of the last six years - please provide the daily average for each centre;

3. Please identify those day centres which are overcapacity and which have waiting lists and state in each instance where that applies how many are on the waiting list for each of those centres;

4. Please provide the number of FTE staff allocated to each centre for each of the last six years;

5. Please identify the number of redundancies, unfilled vacancies, or the number of staff lost through 'natural wastage' from the staff establishments for council operated day centres for each of the last six years;

6. Please identify the source and amount of any external funding for day centre provision;

7. Please provide:

7.1 a breakdown of the staffing costs for each centre for each of the last six years;

7.2 the income derived from charging for each of the day centres from the date charging was introduced for day centre use;

7.3 the gross AND net operating costs for each of the seven day centres for each of the last six years

Yours faithfully,

Jon Coles

Dear Carmarthenshire Council,

I have made a minor error in the request made

There is a reference to 'seven centres' it should read 'for all centres'

Yours faithfully,

Jon Coles

FOIA, Carmarthenshire Council

Dear Mr Coles,

Thank you for your request for information, which was received on 4th September, 2016 and is being dealt with under the Freedom of Information Act 2000.

We are therefore required to provide a response within 20 working days, which will be on or before 30th September, 2016.

If we require clarification we will contact you as soon as possible – please note that the timescale for response specified above may be subject to change if this is the case.

In the meantime, please do not hesitate to contact me should you have any queries, remembering to quote the reference number above in any communications.

Yours sincerely
John Tillman
Swyddog Gwybodaeth a Diogelu Data
Adran y Prif Weithredwr
Cyngor Sir Gaerfyrddin

Information & Data Protection Officer
Chief Executive's Department
Carmarthenshire County Council
Mewnol/Internal: 4127
Allanol/External: 01267 224127

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Dear Carmarthenshire Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Carmarthenshire Council's handling of my FOI request 'Older persons' day centre provision'.

I have not received the information requested within the statutory time limit

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/o...

Yours faithfully,

Jon Coles

FOIA, Carmarthenshire Council

Dear Mr Coles,

Thank you for your email. This is receiving attention and a further response will be provided as soon as possible.

Yours sincerely

John Tillman
Swyddog Gwybodaeth a Diogelu Data
Adran y Prif Weithredwr
Cyngor Sir Gaerfyrddin

Information & Data Protection Officer
Chief Executive's Department
Carmarthenshire County Council

Mewnol/Internal: 4127
Allanol/External: 01267 224127

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FOIA, Carmarthenshire Council

Dear Mr Coles,
 
I refer to your request for information, which was received on 4th
September, 2016 and has been dealt with under the Freedom of Information
Act 2000.  Please accept my apologies for the delay in providing this
response.
 
The specific information you requested was as follows:
 
"1 The number of daily places at each day centre for older persons each of
the last six years;
 
2. The number of users at each day centre for older persons for each of
the last six years - please provide the daily average for each centre;
 
3. Please identify those day centres which are overcapacity and which have
waiting lists and state in each instance where that applies how many are
on the waiting list for each of those centres;
 
4. Please provide the number of FTE staff allocated to each centre for
each of the last six years;
 
5. Please identify the number of redundancies, unfilled vacancies, or the
number of staff lost through 'natural wastage' from the staff
establishments for council operated day centres for each of the last six
years;
 
6. Please identify the source and amount of any external funding for day
centre provision;
 
7. Please provide:
 
7.1 a breakdown of the staffing costs for each centre for each of the last
six years;
 
7.2 the income derived from charging for each of the day centres from the
date charging was introduced for day centre use;
 
7.3 the gross AND net operating costs for each of all day centres for each
of the last six years"
 
In response, we have given your request careful consideration and find
that we are unable to comply with it for reasons I will set out below.
 
The information you are seeking has not previously been collated and is
not easily obtainable via a report or similar using a computer
system/database.
 
We have calculated that merely providing a response to your first two
questions for one of our day centres would take around one working day, or
7.24 hours. 
 
There are four day centres in total therefore for all of the centres, this
would take between 40 - 48 hours to complete.  This does not take into
account the additional time it would take to deal with the remaining 7
questions.
 
Under Section 12 of the Act, a public authority is not obliged to comply
with a request if it considers that to do so would exceed the appropriate
limit.  This limit is defined in The Freedom of Information and Data
Protection (Appropriate Limit and Fees) Regulations 2004 as £450, which
equates to 18 hours of work at the standard rate specified in the
Regulations of £25.00 per hour.
 
In view of the above, this limit would clearly be exceeded in the case of
your request.
 
In accordance with Section 17 (5) of the Act, I am therefore giving formal
notice of this.
 
We normally invite the requester to revise or reduce the scope of their
request in such circumstances, or where it is clear that other information
might be of assistance, we may advise what information we hold that could
be provided within the appropriate limit.  As such, should you wish to
discuss this further, please do not hesitate to contact our Area Business
Support Manger, Mr Rhys Page on 01267 228768.
 
If you disagree with this decision or are unhappy with the way in which
your request has been dealt with, you are entitled to complain in the
first instance to:
 
The Head of Administration & Law
Carmarthenshire County Council
County Hall
Carmarthen
SA31 1JP
 
Email: [1][email address]
 
If you remain unhappy with the handling of your request or complaint, you
have a right to appeal to the Information Commissioner at:
 
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
Telephone: 0303 123 1113
Website: [2]www.ico.gov.uk
 
There is no charge for making an appeal.
 
Yours sincerely
 
John Tillman
Swyddog Gwybodaeth a Diogelu Data
Tîm Llywodraethu Gwybodaeth a Chwynion
Adran y Prif Weithredwr
Cyngor Sir Gaerfyrddin
 
Information & Data Protection Officer
Information Governance & Complaints Team
Chief Executive's Department
Carmarthenshire County Council
 
Mewnol/Internal: 4127
Allanol/External: 01267 224127
 
 
 

References

Visible links
1. mailto:[email address]
2. http://www.ico.gov.uk/

Robert Edgecombe, Carmarthenshire Council

Dear Mr Coles,

I am writing to express my personal apology for the delay in responding to your email below. It was drawn to my attention that day, but owing to an oversight on my part I have not progressed the review as I should have.

I have immediately put in hand enquiries regarding the information that you seek and will revert to you as soon as I can.

Yours sincerely
Robert Edgecombe

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Robert Edgecombe, Carmarthenshire Council

Dear Mr Coles,

 

I write further to your email of the 10^th October, in which you requested
an internal review of the Council’s failure to provide the information
that you requested within the statutory time limit.

 

I am now in a position to respond to your review request.

 

Your Request.

 

Your information request is set out in your email of the 7^th September
and contains 7 questions, the 7^th one being broken down into 3 parts
details of which are set out below;

 

1.The number of daily places at each day centre for older persons each of
the last six years;

 

2. The number of users at each day centre for older persons for each of
the last six years - please provide the daily average for each centre;

 

3. Please identify those day centres which are overcapacity and which have
waiting lists and state in each instance where that applies how many are
on the waiting list for each of those centres;

 

4. Please provide the number of FTE staff allocated to each centre for
each of the last six years;

 

5. Please identify the number of redundancies, unfilled vacancies, or the
number of staff lost through 'natural wastage' from the staff
establishments for council operated day centres for each of the last six
years;

 

6. Please identify the source and amount of any external funding for day
centre provision;

 

7. Please provide:

 

7.1 a breakdown of the staffing costs for each centre for each of the last
six years;

 

7.2 the income derived from charging for each of the day centres from the
date charging was introduced for day centre use;

 

7.3 the gross AND net operating costs for each of all day centres for each
of the last six years

 

My Decision

 

 

The authority is refusing your request for the above information on the
grounds that to comply would exceed the statutory costs limits specified
in section 12 of the Freedom of Information Act and the Freedom of
Information (Appropriate Limit and Fees) Regulations 2004.

 

This is because the Council believes that determining whether it holds all
the information that you seek and finding and retrieving it will take in
excess of 18 staff hours at a staff time rate of £25 per hour.

 

I confirm that the Council holds at least some of the information that you
seek, but that to establish whether it holds all the requested information
would itself incur costs over the statutory limit.

 

The Council has come to this conclusion as it has taken 1 member of staff
1.5 hours to identify, find and retrieve information falling within the
scope of question 2 for 1 day centre for a 6 month period. It is
reasonable to conclude therefore that to provide a full 6 years’ worth of
information for all 4 day centres will greatly exceed to the statutory
cost limit. This is because the records that would have to be used to
answer this question are in manual not electronic form and staff would
have to access and search archived registers.

 

It should be possible for the Council to answer questions 1, 3 and 4
within the costs limit and may also be possible to answer questions 5-7
within the costs limit as well.

 

If you remain unhappy with the handling of your request or complaint, you
have a right to appeal to the Information Commissioner at:

 

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Telephone: 0303 123 1113

Website: [1]www.ico.org.uk

 

Yours sincerely

 

Robert Edgecombe

Legal Services Manager

 

 

 

 

 

 

 

 

References

Visible links
1. http://www.ico.org.uk/