1. Please provide a copy of the response you provided to questions C13-C19 and C26-28 of the Equality and Human Rights Commission’s ‘Close to home’ inquiry report on older people and human rights in home care.

For reference, a copy of the questionaire is available on pages 79-83 of the the research report here: http://www.equalityhumanrights.com/uploa...

2. Please provide updated responses to these 10 questions to cover the period since November 2012.
3. In relation to question C19a, has the minimum amount paid risen, fallen or stayed the same since 2010-2011? If it has risen or fallen, by how much?
4. a. Please give details of how you monitor home care contracts.
b. On how many occasions in the past five years has your monitoring revealed discrepancies in information provided by a company about services provided?
c. Please give details of occasions on which action was taken for any breaches of contract.

5. In the past three years has the level of monitoring increased, decreased or stayed the same? In the case of increase or decrease, please provide details.