Dear Medway NHS Foundation Trust,

I would like to know how many complaints have been lodged about the service provided by St Marys medical practice, Vicarage Rd, Rochester ME2 4DG in the past 3 years.

Yours faithfully,

mr s brawn

Freedomofinformation (MEDWAY NHS FOUNDATION TRUST), Medway NHS Foundation Trust

4 Attachments

Dear Mr Brawn,

 

Freedom of Information Request: reference 5648

 

Thank you for your email requesting information regarding Medway NHS
Foundation Trust. Your request is being dealt with under the terms of the
Freedom of Information Act 2000 and will be responded to within the
statutory 20 working day deadline.

 

Yours sincerely

 

Freedom of Information Team

[1][email address]

 

Medway NHS Foundation Trust
Windmill Road
Gillingham
Kent
ME7 5NY

Website: [2]www.medway.nhs.uk 

[3][IMG]    [4][IMG]    [5][IMG] 

 

For future reference, please note that the Trust’s FOI email address is: 
[6][email address]

 

 

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Freedomofinformation (MEDWAY NHS FOUNDATION TRUST), Medway NHS Foundation Trust

4 Attachments

Dear Mr Brawn

 

Freedom of Information Request: reference 5648

 

Thank you for your recent request under the Freedom of Information Act
2000.

 

The information you have requested is as follows:

 

I would like to know how many complaints have been lodged about the
service provided by St Marys medical practice, Vicarage Rd, Rochester ME2
4DG in the past 3 years.

Medway NHS Foundation Trust are not able to answer your query as GP
practices do not fall under the remit of the Trust.  The practices are
independent contractors and therefore can I suggest that you raise your
query directly with the Practice Manager at the Medical Practice?  Please
see link to their website for contact details: 
[1]https://www.stmarysmedicalcentre.co.uk/H...

 

I hope that this gives you the answer you need, but if you are
dissatisfied with the handling of your request, you have the right to ask
for an internal review. Internal review requests should be submitted
within two months of the date of receipt of this email and should be
addressed to:

 

Rachel Adams

Interim Information Governance Manager

Medway NHS Foundation Trust

Windmill Road

Gillingham

Kent

ME7 5NY

 

Please remember to quote the reference number in any future
communications.

 

In line with our obligations under the Freedom of Information Act the
Trust publishes responses to Freedom of Information Act Requests on the
Trust’s Disclosure Log which can be accessed via our website at:
[2]https://www.medway.nhs.uk/patients-and-p...

 

Yours sincerely

 

Freedom of Information Team

[3][email address]

 

 

Medway NHS Foundation Trust
Windmill Road
Gillingham
Kent
ME7 5NY

Website: [4]www.medway.nhs.uk 

[5][IMG]    [6][IMG]    [7][IMG] 

 

           

 

 

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