Thank you for contacting the FOI Team.

This is confirmation that we have received your email. You should receive
a further acknowledgment shortly with a reference number.

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The use of Brent Council's e-mail system may be monitored and
communications read in order to secure effective operation of the system
and other lawful purposes.

Tel: 020 89371234
[1]brentlogo1 (227×84)   Email: [email address]
Web: [2]https://www.brent.gov.uk/your-council

Dear Jamie Dixon 

RE: Number of potholes reported in 2023 

Thank you for contacting the council on 08/04/2024.

Your case will be assigned to an officer and you should receive their
details soon.

Please use this reference number IRC-44753-W9B2C6 when contacting us about
this case.

Please note that we may require further information in order for us to
proceed, in which case we will contact you. 

If you would like further information on how your case will be dealt with,
please visit our website: [3]https://www.brent.gov.uk/your-council 

Yours sincerely 
London Borough of Brent

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The use of Brent Council's e-mail system may be monitored and
communications read in order to secure effective operation of the system
and other lawful purposes.

References

Visible links
2. https://www.brent.gov.uk/your-council
3. https://www.brent.gov.uk/your-council

Tel: 020 8937 5025
[1]brentlogo1 (227×84)   Email: [email address]
Web: [2]www.brent.gov.uk/

Our Ref: IRC-44753-W9B2C6
 
 
Dear Jamie Dixon

Environmental Information Regulations 2004

Thank you for your request for information that was received on
08/04/2024.

We are dealing with your request under the Environmental Information
Regulations 2004 and we aim to send a response by 07/05/2024.

In some cases, a fee may be payable. If we decide a fee is payable, we
will send you a fee notice and we will require you to pay the fee before
proceeding with your request.

The Environmental Information Regulations 2004 may restrict the release of
some or all of the information you have requested. We will carry out an
assessment and if any exemptions apply to some or all of the information
then we might not provide that information to you. We will inform you if
this is the case and advise you of your rights to request an internal
review and to complain to the Information Commissioner's Office.

We will also advise you if we cannot provide you with the information
requested for any other reason together with the reason(s) why and details
of how you may appeal (if appropriate).

Further information about the Councils procedures can be found on the
Council's website:
[3]https://www.brent.gov.uk/your-council/tr...

Alternatively, you may contact me using the contact details provided in
this correspondence.

Yours sincerely
Tina Bisci
Technical Support Officer
 

══════════════════════════════════════════════════════════════════════════

The use of Brent Council's e-mail system may be monitored and
communications read in order to secure effective operation of the system
and other lawful purposes.

References

Visible links
2. https://www.brent.gov.uk/your-council/
3. https://www.brent.gov.uk/your-council/tr...

Our Ref: IRC-44753-W9B2C6

Dear Jamie Dixon

Environmental Information Regulations 2004

Thank you for your information request received on 08/04/2024. This
request is being handled under the Environmental Information Regulations
2004.

You requested the following information:

 1. The number of potholes reported in 2023

Financial Year 2023/24 - 4,804  (3,304 via customer report and 1,500 via
scheduled cyclic inspection)

 2. The number of potholes repaired in 2023

Financial Year 2023/24 - 5,761 total carriageway repairs. 1,984
carriageway repairs undertaken via reactive maintenance &  3,777  via our
carriageway injection patching program, where repairs are done on a “find
and fix “ basis. The injection patching program is partly a preventative
maintenance measure, so repairs are carried out on defects which may not
exceed the threshold applied to those considered under safety inspections
( i.e. inspections as a result of customer reports or cyclic inspections)

If you are dissatisfied with the way, in which your request has been
handled or the outcome, you may request an internal review within two
calendar months of the date of this response by writing to the following
address: 

Freedom of Information

Brent Civic Centre 
Engineers Way 
Wembley

HA9 0FJ
 

[1][email address]

If you remain dissatisfied with the handling of your request or internal
review, you have a right to appeal directly to the Information
Commissioner for a decision. The Information Commissioner can be
contacted at:

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. Phone: 0303 123 1113

Website: [2]www.ico.org.uk

I will now close your request as of the date of this letter.

Yours sincerely 

Tony Kennedy   

Head of Highways Management

Highways Management

Public Realm

Neighbourhoods and Regeneration

Brent Council

Tel: 020 8937 5025

Web: [3]www.brent.gov.uk

The Mayor of London and London Assembly elections are being held on
Thursday 2 May. Remember, you will need to bring [4]an approved form of
photo ID to vote.

══════════════════════════════════════════════════════════════════════════

The use of Brent Council's e-mail system may be monitored and
communications read in order to secure effective operation of the system
and other lawful purposes.

References

Visible links
1. mailto:[email address]
2. http://www.ico.org.uk/
3. http://www.brent.gov.uk/
4. https://www.electoralcommission.org.uk/v...