Number of patents seen by the OOH service from NG23, 24 and 25 postcodes Dec 22 -Jan 23
Peter Harris made this Freedom of Information request to Sherwood Forest Hospitals NHS Foundation Trust Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.
Dear Sherwood Forest Hospitals NHS Foundation Trust,
Please provide the number of patents and also expressed as a percentage of those seen in total, seen by the OOH service of patients resident from the NG23, NG24 or NG25 home postcodes, attending Kings Mill Hospital for an out of hours GP service between 10 December 2022 and 8 January 2023.
Yours faithfully,
Peter Harris
Dear Mr Harris
Thank you for your request for information.
Your request was received on the 9th January 2023 and under the terms of the Freedom of Information Act/Environmental Information Regulations 2004; you will receive a response in due course.
If you have any queries in the interim, please do not hesitate to contact me quoting the reference number at the top of this email.
Kind regards
Your request for information may be delayed due to unprecedented challenges relating to urgent operational responses. Understandably, our resources have been diverted to support our front-line colleagues who are working tremendously hard to provide care for our patients, and to those in need of our services.
Whilst care of our patients and the safety of our staff takes precedent, it is likely that responses to some requests for information will be delayed. We apologise for this position in advance and will endeavour to provide you with as much information as we can, as soon as we are able.
Should our response to your request breach the statutory timeframe and you remain unhappy with our response you have the right to complain to the Information Commissioners Office and you can contact them at https://ico.org.uk/make-a-complaint/.
Dear FOI.REQUESTS (SHERWOOD FOREST HOSPITALS NHS FOUNDATION TRUST),
Can I remind you that this request should have been dealt with by now - and your response is now late. I look forward to an immediate reply
Yours sincerely,
Peter Harris
Good morning
I can confirm that we are still collating the information you have requested and will forward this to you as soon as we can. I can only apologise for the delay.
As we mentioned on our acknowledgement, your request for information may be delayed due to unprecedented challenges relating to urgent operational responses. Understandably, our resources have been diverted to support front-line colleagues who are working tremendously hard to provide care for our patients, and to those in need of our services.
Whilst care of our patients and the safety of our staff takes precedent, it is likely that responses to some requests for information will be delayed. We apologise for this position in advance and will endeavour to provide you with as much information as we can, as soon as we are able.
Dear Mr Harris
Our information team require clarification in order to progress with your request. Can you clarify if you mean individuals that attend an emergency walk in centre, and if so what hours specifically please? Thank you.
Kind regards, Gina
Mrs Gina Robinson AMBCS
Information Security Officer
Sherwood Forest Hospitals NHS Foundation Trust
[mobile number]
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Dear FOI.REQUESTS (SHERWOOD FOREST HOSPITALS NHS FOUNDATION TRUST),
I am disappointed that it has take you so long to follow this up. I understand there is an Out of Hours service at Kings Mill Hospital. If not please advise me of what service you deliver to replace primary care elsewhere in the community.
I am looking for the number of patents seen by the OOH service from NG23, 24 and 25 postcodes Dec 22 -Jan 23' from 00h00 to 23h59 on the dates shown.
Yours sincerely,
Peter Harris
Dear Mr Harris
Thank you for your reply. The Trust has an accident and emergency department and PC24 service from an emergency perspective, but we are not clear however what it is you require. We can provide data for accident and emergency but we are unclear as to the specific service you require. Perhaps a telephone call could help to identify the data you require.
Kind regards, Gina
Mrs Gina Robinson AMBCS
Information Security Officer
Sherwood Forest Hospitals NHS Foundation Trust
[mobile number]
Call me on Teams!
Website | Facebook | Twitter | Linkedin
Dear FOI.REQUESTS (SHERWOOD FOREST HOSPITALS NHS FOUNDATION TRUST),
Gina
I tried to call you but the switchboard has no knowledge of you. HR suggested that I call KMH 01623 622515 x3735 but you are not in. I will ltry again, later.
Yours sincerely,
Peter Harris
My mobile number is below.
Kind regards, Gina
Mrs Gina Robinson AMBCS
Information Security Officer
Sherwood Forest Hospitals NHS Foundation Trust
[mobile number]
Call me on Teams!
Website | Facebook | Twitter | Linkedin
Dear FOI.REQUESTS (SHERWOOD FOREST HOSPITALS NHS FOUNDATION TRUST),
Gina
I am sorry but mobile numbers are redacted on this site, so I cannot call you on the cell phone
Yours sincerely,
Peter Harris
Can you send me your phone number and I'll call you.
Kind regards, Gina
Mrs Gina Robinson AMBCS
Information Security Officer
Sherwood Forest Hospitals NHS Foundation Trust
[mobile number]
Call me on Teams!
Website | Facebook | Twitter | Linkedin
Dear FOI.REQUESTS (SHERWOOD FOREST HOSPITALS NHS FOUNDATION TRUST),
it is 01636 816000
Yours sincerely,
Peter Harris
I will give you a call at 11am.
Kind regards, Gina
Mrs Gina Robinson AMBCS
Information Security Officer
Sherwood Forest Hospitals NHS Foundation Trust
[mobile number]
Call me on Teams!
Website | Facebook | Twitter | Linkedin
Dear Mr Harris
I've tried to call you a couple of times. Perhaps we can try via Teams to resolve this? I will send you a calendar invite which I hope is convenient.
Kind regards, Gina
Mrs Gina Robinson AMBCS
Information Security Officer
Sherwood Forest Hospitals NHS Foundation Trust
[mobile number]
Call me on Teams!
Website | Facebook | Twitter | Linkedin
________________________________________________________________________________
Microsoft Teams meeting
Join on your computer, mobile app or room device
[1]Click here to join the meeting
Meeting ID: 361 729 319 367
Passcode: KpwwY7
[2]Download Teams | [3]Join on the web
If you are planning to use Teams for clinical purposes, it is important to
review usage with your local Information Governance and Clinical Safety
teams to determine and adhere to best practice around patient data
management.
[4]Learn More | [5]Help | [6]Meeting options | [7]Legal
Dear ROBINSON, Gina (SHERWOOD FOREST HOSPITALS NHS FOUNDATION TRUST),
Gina
The links are not live so I cannot use these - would you give me the extension number that I can reach you at KMH? I will try this afternoon or early next week.
Thanks Yours sincerely,
Peter Harris
Ext. 3735 or you could ring our switchboard and ask them to put you through to my work mobile
Kind regards, Gina
Mrs Gina Robinson AMBCS
Information Security Officer
Sherwood Forest Hospitals NHS Foundation Trust
[mobile number]
Call me on Teams!
Website | Facebook | Twitter | Linkedin
________________________________________________________________________________
Microsoft Teams meeting
Join on your computer, mobile app or room device
[1]Click here to join the meeting
Meeting ID: 361 729 319 367
Passcode: KpwwY7
[2]Download Teams | [3]Join on the web
If you are planning to use Teams for clinical purposes, it is important to
review usage with your local Information Governance and Clinical Safety
teams to determine and adhere to best practice around patient data
management.
[4]Learn More | [5]Help | [6]Meeting options | [7]Legal
Dear Mr Harris
Please find attached a response from the Trust.
Kind regards, Gina
Mrs Gina Robinson AMBCS
Information Security Officer
Sherwood Forest Hospitals NHS Foundation Trust
[mobile number]
Call me on Teams!
Website | Facebook | Twitter | Linkedin
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