Number of Nuisance Smell Complaints

The request was successful.

Dear Doncaster Borough Council,

Under the Freedom of Information Act, I would like to request the number of nuisance smell complaints received by the council for the following periods:

1st Jan 2024-29th February 2024
1st Jan 2023-31st December 2023
1st Jan 2022- 31st December 2022
1st Jan 2021- 31st December 2021

To be clear, I am referring to complaints made about nuisance smells that could be a ‘statutory nuisance’ (covered by the Environmental Protection Act 1990) as defined in this guidance from the Department for Environment, Food & Rural Affairs: https://www.gov.uk/guidance/nuisance-sme...

If possible, please could you break down the number of odour complaints, by type.

If you require any further information or clarification please let me know.

Yours faithfully,

Amber Charnley

Freedom of Information Requests, Doncaster Borough Council

Dear Amber,

Re: Request for information under the Environmental Information Regulations

Thank you for your request for information. I note you have referred to your request as a Freedom of Information request however, as you are asking for information about the environment, it has been determined that your request falls under the Environmental Information Regulations (EIR).

I can confirm your request has been passed to the relevant department who will endeavour to search for any information held and provide you with a response as soon as is possible. This will be within 20 working days and in any case by 22 April.

Please note that in some instances there may be a charge for information provided under EIR. If this is the case in respect of your request, the relevant officer will be in contact to advise you of any charge and explain the next steps. If there is a charge for information, as soon as the City of Doncaster Council receives payment, your request will be processed and responded to accordingly and in line with EIR, within 20 working days.

Many thanks
Ellen Dook

Information Governance Officer
Corporate Resources
City of Doncaster Council

Phone 01302 736745
Address Civic Office, Waterdale, Doncaster, DN1 3BU
Website www.doncaster.gov.uk

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Freedom of Information Requests, Doncaster Borough Council

Dear Amber,

Thank you for your Environmental Information Regulation request dated 21 March 2024 for information about nuisance smell complaints. Please find below City of Doncaster Council’s responses to the questions you have raised.

Request
The number of nuisance smell complaints received by the council for the following periods:

Response
1st Jan 2024-29th February 2024 - 13
1st Jan 2023-31st December 2023 – 112
1st Jan 2022- 31st December 2022 – 88
1st Jan 2021- 31st December 2021 – 135

I hope that this information is useful to you.

The City of Doncaster Council estimates that it has cost £46 to respond to this request for information.

Reviewing any decisions made:

If you are not happy with this reply you can ask us to review our response. To do this write to us within 40 working days of receiving your response at the address below or email [email address]

If you do not agree with the review decision you can apply to the Information Commissioner’s Office (ICO) for a decision about our compliance or otherwise with the Freedom of Information legislation. Contact details for the ICO are: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. www.ico.org.uk Telephone 0303 123 1113.

Ellen Dook
Information Governance Officer
Corporate Resources
City of Doncaster Council

Address Civic Office, Waterdale, Doncaster, DN1 3BU
Website www.doncaster.gov.uk

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