Number of Nuisance Smell Complaints

Devon County Council did not have the information requested.

Dear Devon County Council,

Under the Freedom of Information Act, I would like to request the number of nuisance smell complaints received by the council for the following periods:

1st Jan 2024-29th February 2024
1st Jan 2023-31st December 2023
1st Jan 2022- 31st December 2022
1st Jan 2021- 31st December 2021

To be clear, I am referring to complaints made about nuisance smells that could be a ‘statutory nuisance’ (covered by the Environmental Protection Act 1990) as defined in this guidance from the Department for Environment, Food & Rural Affairs: https://www.gov.uk/guidance/nuisance-sme...

If possible, please could you break down the number of odour complaints, by type.

If you require any further information or clarification please let me know.

Yours faithfully,

Amber Charnley

access to information - mailbox, Devon County Council

8 Attachments

Dear Amber Charnley

 

Freedom of Information Act 2000

Reference 16442108

 

Thank you for your request. It has been considered in accordance with your
rights under the above legislation and the Council’s Freedom of
Information Request and Environmental Information Regulations Handling
Policy, and we are able to provide you with an immediate response. 

 

Response: 

 

Devon County Council is not responsible for investigating complaints of
smell or Environmental Health issues and therefore does not hold this
information. Environmental Health is the responsibility of councils in
Devon; [1]https://www.devon.gov.uk/neighbouring-au.... Please
contact them directly using the information on the links provided.  

 

[2]Privacy notice for information requests - Devon County Council 

 

Thank you again for contacting Devon County Council, we hope this
information is of assistance to you. 

 

Yours sincerely 

 

 

Access to Information Team 

 

01392 380100 

 

[3]www.devon.gov.uk 

[4]Devon County Council logo - words and leaves 

Room 170, County Hall, Exeter, Devon, EX2 4QD 

 

[5]Email disclaimer - Devon County Council 

[6]We Are Devon logo [7]Twitter icon[8]Facebook icon[9]Pinterest
icon[10]LinkedIn icon[11]YouTube icon[12]Instagram icon 

Your right to complain 

Details about our Access to Information complaints procedure can be found
at [13]Feedback and complaints | Devon County Council. If your complaint
is not resolved to your complete satisfaction, you will have the right to
refer the matter to the Information Commissioner’s Office. 
 
Re-use of information 
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Use for Direct Marketing purposes is
prohibited. Any other re-use, for example commercial publication, would
require the permission of the copyright holder. Most documents supplied by
Devon County Council will have been produced by local officials and will
be our copyright. If you would like to re-use any of the information which
has been supplied to you, please contact us. Information you receive which
is not subject to our copyright continues to be protected by the copyright
of the person, or organisation, from which the information originated. You
must ensure that you gain their permission before reproducing any
information. 

 

 

 

 

References

Visible links
1. https://www.devon.gov.uk/neighbouring-au...
2. https://www.devon.gov.uk/privacy/privacy...
3. http://www.devon.gov.uk/
5. https://www.devon.gov.uk/email/
13. https://www.devon.gov.uk/haveyoursay/fee...

access to information - mailbox, Devon County Council

8 Attachments

Dear Amber Charnley

 

Freedom of Information Act 2000

Reference 16442108

 

Thank you for your request. It has been considered in accordance with your
rights under the above legislation and the Council’s Freedom of
Information Request and Environmental Information Regulations Handling
Policy, and we are able to provide you with an immediate response. 

 

Response: 

 

Devon County Council is not responsible for investigating complaints of
smell or Environmental Health issues and therefore does not hold this
information. Environmental Health is the responsibility of councils in
Devon; [1]https://www.devon.gov.uk/neighbouring-au.... Please
contact them directly using the information on the links provided.  

 

[2]Privacy notice for information requests - Devon County Council 

 

Thank you again for contacting Devon County Council, we hope this
information is of assistance to you. 

 

Yours sincerely 

 

 

Access to Information Team 

 

01392 380100 

 

[3]www.devon.gov.uk 

[4]Devon County Council logo - words and leaves 

Room 170, County Hall, Exeter, Devon, EX2 4QD 

 

[5]Email disclaimer - Devon County Council 

[6]We Are Devon logo [7]Twitter icon[8]Facebook icon[9]Pinterest
icon[10]LinkedIn icon[11]YouTube icon[12]Instagram icon 

Your right to complain 

Details about our Access to Information complaints procedure can be found
at [13]Feedback and complaints | Devon County Council. If your complaint
is not resolved to your complete satisfaction, you will have the right to
refer the matter to the Information Commissioner’s Office. 
 
Re-use of information 
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Use for Direct Marketing purposes is
prohibited. Any other re-use, for example commercial publication, would
require the permission of the copyright holder. Most documents supplied by
Devon County Council will have been produced by local officials and will
be our copyright. If you would like to re-use any of the information which
has been supplied to you, please contact us. Information you receive which
is not subject to our copyright continues to be protected by the copyright
of the person, or organisation, from which the information originated. You
must ensure that you gain their permission before reproducing any
information. 

 

 

 

 

References

Visible links
1. https://www.devon.gov.uk/neighbouring-au...
2. https://www.devon.gov.uk/privacy/privacy...
3. http://www.devon.gov.uk/
5. https://www.devon.gov.uk/email/
13. https://www.devon.gov.uk/haveyoursay/fee...