Dear NHS Jobs,
Please can you let me know under the FOI act:
How many patients missed an outpatient appointment once?
How many patients missed an outpatient appointment twice?
How many patients missed an outpatient appointment three times?
How many patients missed an outpatient appointment four times?
How many patients missed an outpatient appointment five times or more?
Thank you for contacting NHS Customer Contact Centre. We have received
your email and a member of our Customer Service team will be respond to
you in due course.
In the meantime, the following information may be able to help you access
NHS England commissions or buys primary care services; for example, GPs,
dentists, opticians, and pharmacy services. We also commission health and
justice, military health services plus some specialised services. We can
advise you how to access, give feedback or make a complaint about the
services we commission.
NHS England does not commission secondary care (with the exception of
Specialised Services). This includes hospital care, NHS 111 services,
mental health services, out-of-hours services and community services such
as district nursing. These services are commissioned by Clinical
Commissioning Groups (CCGs). If you need advice about accessing secondary
care, you should contact your local CCG. You can find their contact
details using the service finder on the NHS Choices
You may also refer to the following links for further information about
and https://www.england.nhs.uk/contact-us for details about the Customer
Contact Centre, which also provides a number of FAQ’s.
If you require medical attention, please contact your GP, call 111 or if
you require urgent medical attention, please dial 999 or attend your local
Accident and Emergency Department.
If, after receiving this automated response, you no longer think we can
assist with your email, please reply to this email address stating ‘NO
FURTHER ACTION REQUIRED’ and we will not respond to your email.
NHS England Customer Contact Centre team
* Please note our normal working hours are 08:00 to 18:00 from Monday to
Friday and we regret the delay in reply over the non-working hours.
**The Customer Contact Centre is currently experiencing a high volume of
enquiries so it may take us a little longer to respond. We are working
hard to restore normal service and would like to apologise if you
experience a delay.We will, of course, get back to you as soon as we can.
Thank you for your email of 18 ^ April 2018.
We note that your communication is addressed to NHS Jobs. As such, you may
wish to contact NHS Jobs directly. We have included a link to their
contact page for your convenience:
Individual Trusts hold information regarding missed appointments. With
this in mind you may wish to re-direct your request to individual Trusts
directly. You can find Trust contact information on the NHS Choices
website at the following web link:
Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate
PO Box 16738
Tel: 0300 311 22 33
Email: [NHS Jobs request email]
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.Donate Now