Number of investigations fully upheld 2016/17

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phsothefacts Pressure Group

Dear Parliamentary and Health Service Ombudsman,

In the Annual Report for 2016/17 you state that you fully or partly upheld 1,531 investigations. Can you give me the breakdown of how many were fully upheld and how many partly upheld?

Yours faithfully,

Della Reynolds

phsothefacts Pressure Group

informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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InformationRights, Parliamentary and Health Service Ombudsman

Dear Della Reynolds,

 

Thank you for your email of 16^th September 2017 requesting information
under the Freedom of Information Act 2000 (FOIA).  Your information
request was:

 

“In the Annual Report for 2016/17 you state that you fully or partly
upheld 1,531 investigations.  Can you give me the breakdown of how many
were fully upheld and how many partly upheld?”

 

The Parliamentary and Health Service Ombudsman (PHSO) holds information
relating to your request.  For the business year 2016-17 PHSO:

upheld – 277 &

partly upheld – 1,254.

 

I hope that the information I have provided is useful.  If you are unhappy
with the way I have handled your information request it is open to you to
request an internal review.  You can do this by sending an email to
[1][Parliamentary and Health Service Ombudsman request email].  You will need to specify what the
nature of the issue is and we can consider the matter further.  Beyond
that, it is open to you to complain to the Information Commissioner’s
Office ([2]www.ico.org.uk).

 

Yours sincerely,

 

 

Sarah Otto

Freedom of Information / Data Protection Team

Parliamentary and Health Service Ombudsman

E: [Parliamentary and Health Service Ombudsman request email]

W: [3]www.ombudsman.org.uk

 

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References

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1. mailto:[Parliamentary and Health Service Ombudsman request email]
2. http://www.ico.org.uk/
3. http://www.ombudsman.org.uk/
http://www.ombudsman.org.uk/

phsothefacts Pressure Group

Dear InformationRights,

Wow, what a speedy response. Many thanks for sending the information so promptly. Perhaps this could be included automatically in next year's Annual Report - that would be even better.

Yours sincerely,

Della Reynolds
phsothefacts Pressure Group

Informationrights@ombudsman.org.uk, Parliamentary and Health Service Ombudsman


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