Number of homes that you let that have reported a problem with smoke drift
Dear Rochdale Boroughwide Housing,
please could you provide me with the number of tenants or people living in adjacent properties that have complained about, or notified you about a problem they have with smoke seeping into their homes from a neighbouring property? whether that smoke is caused by people smoking cigarettes, cigars, or any other substance that could be deemed harmful to other peoples health.
Also could you please tell me what steps if any you would undertake to find out the cause of the problem, such as how the smoke is able to pass between properties and how far would you be willing to go to prevent it?
Yours faithfully,
Matthew Harding
Dear Rochdale Boroughwide Housing,
To whom it may concern,
On the 16/04/2020 I put in an FOI request in relation to properties that occupiers had reported a problem with smoke seeping into them from adjoining buildings or any other source, I also asked what lengths RBH were prepared to go to in order to attempt to remedy the problem.
So far I have not received a back from RBH, not even confirmation that they had received the request, please could you respond in some way.
Yours faithfully,
Matthew Harding
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Dear [FOI #659413 email],
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Sandbrook House | Sandbrook Way | Rochdale | OL11 1RY
Rochdale Boroughwide Housing Limited is a charitable community benefit
society. FCA register number 31452 R
Registered Office: Sandbrook House, Sandbrook Way, Rochdale OL11 1RY
Registered as a provider of social housing. RSH register number: 4607
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5. https://www.rbh.org.uk/
6. Proud to support Alzheimer's Research UK, the charity chosen by our Members.
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Good Afternoon,
Please see e-mail below for your attention.
Graham I think we have had something to do with this in complaints. Can
we discuss tomorrow.
Regards,
Lisa
Customer Service Advisor
Rochdale Boroughwide Housing
T: 01706 274100 / 0800 027 7769
E: [1][Rochdale Boroughwide Housing request email]
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From: Matthew Harding <[FOI #659413 email]>
Date: Tuesday, May 19, 2020 12:28:05 PM
To: FOI requests at Rochdale Boroughwide Housing
<[Rochdale Boroughwide Housing request email]>
Subject: Re: Freedom of Information request - Number of homes that you let
that have reported a problem with smoke drift [RBH: hJc7zx, RBH: mTLLnI]
Dear Rochdale Boroughwide Housing,
To whom it may concern,
On the 16/04/2020 I put in an FOI request in relation to properties that
occupiers had reported a problem with smoke seeping into them from
adjoining buildings or any other source, I also asked what lengths RBH
were prepared to go to in order to attempt to remedy the problem.
So far I have not received a back from RBH, not even confirmation that
they had received the request, please could you respond in some way.
Yours faithfully,
Matthew Harding
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[FOI #659413 email]
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[2][IMG] [3]Proud to support Alzheimer's Research UK, the charity chosen
by our Members.
Visit us at [4]rbh.org.uk or talk to us on 0800 027 7769
Sandbrook House | Sandbrook Way | Rochdale | OL11 1RY
Rochdale Boroughwide Housing Limited is a charitable community benefit
society. FCA register number 31452 R
Registered Office: Sandbrook House, Sandbrook Way, Rochdale OL11 1RY
Registered as a provider of social housing. RSH register number: 4607
References
Visible links
1. mailto:[Rochdale Boroughwide Housing request email]
2. https://www.rbh.org.uk/
3. Proud to support Alzheimer's Research UK, the charity chosen by our Members.
https://www.alzheimersresearchuk.org/
4. http://www.rbh.org.uk/
Hello Matthew,
Sorry to hear your request did not receive a response. I do know that your concerns have been passed to the appropriate departments to deal with them.
As to your request for information, Rochdale Boroughwide Housing is not RBH is not subject to the Freedom of Information Act 2000 as it is not a publically owned company, nor a public authority. Due to this, RBH will not be providing data on complaints made by your neighbours.
I hope you are managing well under lockdown. Stay safe.
Thanks,
Kevin Morgan
Data Protection Officer
Phone ext: 3920
E: [email address]
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