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Number of FoI requests and reponse rates 2015-2020

Jenna Jones made this Freedom of Information request to Norfolk County Council

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Dear Norfolk County Council,

For each year 2015-2020 please can you confirm the number of FOIA requests received and the percentage of these what received a response within the mandatory 20 days.

Please also confirm the number of employees directly responsible for responding to these requests during each of these years both as a number and as a full time equivalent.

Yours faithfully,

Jenna Jones

Freedom of Information, Norfolk County Council

5 Attachments

Good Morning,

 

Freedom of Information Act 2000 – Information Request ENQ-465257-B2H1R7

 

Thank you for your request for information under the Freedom of
Information Act 2000 received on 04 March 2021.
 
We have up to 20 working days in which to deal with your request; however,
the current circumstances relating to Coronavirus (COVID-19) may impact on
our ability to meet deadlines and so we may take longer to provide you
with a response.

 

If we require clarification regarding your request, we will contact you to
explain this. The 20 working day period will then start from the day that
we receive your clarification.
 
You will also be informed in advance if there is a charge for supplying
copies of the information.

 

Please also be aware that, if the requested information contains
references to any third parties, we may need to consult these individuals
about the release of their personal data before making a decision whether
or not to release the information to you.

 

We will also provide an explanation if any information is not released to
you.

 

For future reference please note that you can now submit FOI/EIR requests
through our new online webform which can be found at
[1]https://www.norfolk.gov.uk/what-we-do-an....

 

Should you have any queries regarding your request, please contact the
team by email [2][email address] or by telephone
01603 222661.

 

Yours sincerely,

 

Sarah Cooper, Business Support Assistant

Information Compliance Team

Dept: 01603 222661

Bay 7-9, Ground Floor, County Hall, Norwich

[3]Norfolk County Council   [4]Twitter[5]Facebook[6]Web

[7]Campaign Logo

 

 

show quoted sections

Freedom of Information, Norfolk County Council

5 Attachments

Dear Ms Jones

 

Freedom of Information Request ENQ-465257-B2H1R7

 

I refer to your request for information dated 4 March 2021.

 

You asked for:

 

 1. For each year 2015-2020 please can you confirm the number of FOIA
requests received and the percentage of these what received a response
within the mandatory 20 days.

 

Our response:

 

Financial Year Number of FOI/EIR Completed within statutory
requests received timeframe
2014-15 1486 80%
2015-16 1537 94%
2016-17 1444 92%
2017-18 1427 91%
2018-19 1645 79%
2019-20 1528 84%
2020- 21 (to 28 February 1200 83%
2021)

 

 

 2. Please also confirm the number of employees directly responsible for
responding to these requests during each of these years both as a
number and as a full time equivalent.

 

Our response:

 

+------------------------------------------------------------------------+
|Year |Number of staff |FTE |
|------------------------+--------------------------+--------------------|
|2015 – 2017 |2 |1.8 |
|------------------------+--------------------------+--------------------|
|2018 |4 |2.4 |
|------------------------+--------------------------+--------------------|
|2019 |3 |2.4 |
|------------------------+--------------------------+--------------------|
|2020 |3 |2.8 |
+------------------------------------------------------------------------+

         

The above figures detail the maximum, approximate, number of staff working
on FOI/EIR requests during the year. However, please note that from 2018
vacancies have occurred within individual calendar years, reducing staff
resource working on FOI/EIR.   

 

 

If you are dissatisfied with our handling of your request you have the
right of appeal through the Council’s internal review procedure by setting
out the grounds of your appeal in writing to:

 

[1][Norfolk County Council request email]

or Information Compliance Team

County Hall

Martineau Lane

Norwich

NR1 2DH

 

An appeal should be submitted within 40 working days of the date of this
notice and should be identified as "FOI Appeal".

 

If you are dissatisfied after pursuing the complaints procedure, you may
apply to the Information Commissioner under Section 50 of the Act for a
decision whether your request for information has been dealt with in
accordance with the requirements of Part I of the Act.  Refer to the ICO
Website at: [2]https://ico.org.uk/concerns/ for advice on how to report a
concern.  Or you can write to them at:

 

First Contact Team

Information Commissioner's Office

Wycliffe House

Water Lane, Wilmslow

Cheshire

SK9 5AF

 

Yours sincerely

 

Senior Information Compliance Officer 

Information Compliance Team, Insight and Analytics, Strategy and
Transformation 

Tel Dept: 01603 222661

Bays 7,8 & 9, Ground Floor, South Wing, County Hall, Martineau Lane,
Norwich 

[3]Norfolk County Council   [4]Twitter[5]Facebook[6]Web

 

[7]Campaign Logo

 

From: Freedom of Information
Sent: 05 March 2021 09:49
To: 'Jenna Jones' <[FOI #733474 email]>
Subject: ENQ-465257-B2H1R7 Freedom of Information request - Number of FoI
requests and reponse rates 2015-2020

 

Good Morning,

 

Freedom of Information Act 2000 – Information Request ENQ-465257-B2H1R7

 

Thank you for your request for information under the Freedom of
Information Act 2000 received on 04 March 2021.
 
We have up to 20 working days in which to deal with your request; however,
the current circumstances relating to Coronavirus (COVID-19) may impact on
our ability to meet deadlines and so we may take longer to provide you
with a response.

 

If we require clarification regarding your request, we will contact you to
explain this. The 20 working day period will then start from the day that
we receive your clarification.
 
You will also be informed in advance if there is a charge for supplying
copies of the information.

 

Please also be aware that, if the requested information contains
references to any third parties, we may need to consult these individuals
about the release of their personal data before making a decision whether
or not to release the information to you.

 

We will also provide an explanation if any information is not released to
you.

 

For future reference please note that you can now submit FOI/EIR requests
through our new online webform which can be found at
[8]https://www.norfolk.gov.uk/what-we-do-an....

 

Should you have any queries regarding your request, please contact the
team by email [9][email address] or by telephone
01603 222661.

 

Yours sincerely,

Business Support Assistant

Information Compliance Team

Dept: 01603 222661

Bay 7-9, Ground Floor, County Hall, Norwich

[10]Norfolk County Council   [11]Twitter[12]Facebook[13]Web

[14]Campaign Logo

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are Jenna Jones please sign in and let everyone know.