Number of complaints about Great Yarmouth Charter Academy between Sep 2017 and now

Dear Office for Standards in Education, Children’s Services and Skills,

Under the FOI act could you please provide me with the following information:

1. How many formal or other type of complaints did Ofsted receive regarding Great Yarmouth Charter Academy (part of the Inspiration Trust) between the 6 September 2017 and now (25 April 2018)?

2. How many formal or other type of complaints did Ofsted receive regarding Great Yarmouth High School (now known as Great Yarmouth Charter Academy) the previous academic year: between the 1. September 2016 and the 31 July 2017?

Yours faithfully,

Karin Siemund

InformationRequest, Office for Standards in Education, Children's Services and Skills

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Dear Karin Siemund,

Please find attached our acknowledgement for your request for information.

Please do not hesitate to contact me with any queries.

Yours sincerely

Sally Telford
Information Delivery Co-ordinator
Information Management Team Ofsted
Tel: 03000131249
[email address]
www.ofsted.gov.uk
Ofsted on Twitter at http://twitter.com/Ofstednews
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Alastair O'Neill, Office for Standards in Education, Children's Services and Skills

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Dear Ms Siemund,

 

Please find attached our response to your request for information.

 

Yours sincerely,

 

Alastair O’Neill

Information Delivery Officer

Information Management Team

Ofsted | 2 Rivergate | Temple Quay | Bristol | BS1 6EH

Direct Tel: 0300 013 1287

 

Ofsted National Business Unit: 0300 123 1231

[1]www.gov.uk/ofsted
Ofsted on Twitter at [2]http://twitter.com/Ofstednews

 

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References

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1. http://www.gov.uk/ofsted
2. http://twitter.com/Ofstednews

Dear Office for Standards in Education, Children’s Services and Skills,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request a formal internal review of Office for Standards in Education, Children’s Services and Skills's handling of my FOI request 'Number of complaints about Great Yarmouth Charter Academy between Sep 2017 and now'.

You wrote:
''In this case I can confirm that we hold information that falls within the scope of your request; however we are unable to confirm the specific numbers of complaints that we hold. This is because we consider disclosing the numbers of complaints we hold would be likely to prejudice our audit function; therefore we BELIEVE the information is exempt from disclosure to the public under the FOI Act.''

Could you please quote the exact part of the legislation that allows for you to refuse this request?
I did not ask for any specific information about any of the complaints, just total numbers, hence I am convinced that providing me with the number for each of the two years (see original FOI request), is well within my rights under the FOI act. Please review your decision to refuse that information.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/n...

Yours faithfully,

Karin Siemund

InformationRequest, Office for Standards in Education, Children's Services and Skills

1 Attachment

Dear Ms Siemund,

Please find attached our acknowledgement for your request for an internal review.

Please do not hesitate to contact me with any queries.

Yours sincerely

Sally Telford
Information Delivery Co-ordinator
Information Management Team Ofsted
Tel: 03000131249
[email address]
www.ofsted.gov.uk
Ofsted on Twitter at http://twitter.com/Ofstednews
************************************************************************************************* Please consider the environment before printing this email ************************************************************************************************* We cannot accept any liability for any loss or damage sustained as a result of software viruses. It is your responsibility to carry out such virus checking as is necessary before opening any attachment to this message. The information in this email and any files transmitted with it may be of a confidential nature and is intended solely for the addressees. If you are not the intended recipient, any disclosure, copying or distribution by you is prohibited and may be unlawful. www.ofsted.gov.uk ************************************************************************************************* You can now register and subscribe for tailored Ofsted updates. Visit www.ofsted.gov.uk/user to register *************************************************************************************************

InformationRequest, Office for Standards in Education, Children's Services and Skills

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Dear Ms Siemund,

Please find attached the outcome of my review of the handling of your information request.

I apologise for the delay in providing this response.

Yours sincerely,

Elizabeth Banks
Information Delivery Specialist
Ofsted

************************************************************************************************* Please consider the environment before printing this email ************************************************************************************************* We cannot accept any liability for any loss or damage sustained as a result of software viruses. It is your responsibility to carry out such virus checking as is necessary before opening any attachment to this message. The information in this email and any files transmitted with it may be of a confidential nature and is intended solely for the addressees. If you are not the intended recipient, any disclosure, copying or distribution by you is prohibited and may be unlawful. www.ofsted.gov.uk ************************************************************************************************* You can now register and subscribe for tailored Ofsted updates. Visit www.ofsted.gov.uk/user to register *************************************************************************************************