Thank you for your email.

E-mails will be replied to as soon as possible but within a maximum of 14 days of their receipt. If a reply cannot be sent within this timescale, an e-mail will be sent specifying a target date for the response.

Use of your personal data

In order to respond to your enquiry, we (Woking Borough Council) are collecting your personal data. Unless the law allows us to do so, we will not use the personal data you are providing for any other purpose.

In order to respond to your enquiry, you personal data might be shared with:

- Neighbouring local authorities or Surrey County Council

- Freedom Leisure, if your enquiry is about local leisure services

- New Vision Homes, if your enquiry is about Council owned housing

- Serco, if your enquiry is about parks and ground maintenance

- Thameswey Group, if your enquiry concerns the housing and energy services they provide on the Council's behalf

- Skanska Facilities Management, if your enquiry is about Council-owned property

- The emergency services, if required

We will hold your personal data for no longer than 7 years after our last contact with you. You can contact us to ask us to access or to rectify the personal data we have about you or to object to the processing of it.

More information on how we collect and use your personal data and the control you have over it is available on our website:

w​o​k​i​n​g​.​g​o​v​.​u​k​/​d​a​t​a​p​r​o​t​e​c​t​i​o​n​<​h​t​t​p​:​/​/​w​b​c​s​i​t​e​s​/​s​i​t​e​s​/PM/gdpr/ProjDocs/woking.gov.uk/dataprotection>

Kind regards,

Customer Services
_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​___________________________
Woking Borough Council, Civic Office, Gloucester Square, Woking, Surrey GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk

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Good Morning

Thank you for your email. I can confirm your request for information has been forwarded to our FOI team who will reply to you direct.

Kind regards

Customer Services

______________________________________________
Woking Borough Council, Civic Offices, Gloucester Square, Woking, Surrey, GU21 6YL
Phone: 01483 755855 | Fax: 01483 768746 | Web: www.woking.gov.uk<http://www.woking.gov.uk>

________________________________
From: Mr M P Hay <[FOI #729592 email]>
Sent: 18 February 2021 18:05
To: Comments
Subject: Freedom of Information request - NRPF Data During COVID19 Pandemic

Dear Woking Borough Council,

Please provide the following information under the Freedom of Information

Act 2000.

1. How many individuals did the council house during period 1st Mar 2020 to close of business 18th Feb 2021 where the individual(s) has No Recourse to Public Funds (NRPF) status?

2. How many families did the council house during period 1st Mar 2020 to close of business 18th Feb 2021 where the parent(s) has No Recourse to Public Funds (NRPF) status?

3. How many individuals did the council move on or relocate during period 1st Mar 2020 to close of business 18th Feb 2021 where the individual(s) has No Recourse to Public Funds (NRPF) status?

4. Where an individual with NRPF status has been evicted or relocated during period 1st Mar 2020 to close of business 18th Feb 2021, how many individuals did the council relocate to alternative accommodation:

a. Outside of the borough

b. Inside the borough

5. From period 1st Mar 2020 to close of business 18th Feb 2021, how many requests for support were made to the council resulting in the individual(s) with NRPF receiving support from the council?

6. From period 1st Mar 2020 to close of business 18th Feb 2021, how many requests for support were granted by the council resulting in the individual(s) with NRPF receiving support from the council?

7. From period 1st Mar 2020 to close of business 18th Feb 2021, in cases where requests were denied support by the council for individual(s) with NRPF, what were the reasons for this?

8. In the 18 months prior to COVID-19 - period 1st Aug 2018 - 29th Feb 2020, how many individual(s) were accommodated on average per month by the council where the individual(s) has NRPF status?

9. What was the council’s policy on NRPF pre COVID-19 (as a benchmark, please use 1st March 2020 to define pre COVID-19)?

10. What is the council’s policy on NRPF post COVID-19 ie 1st March 2020 onwards

Many thanks in advance for your help, please can this information be tabulated

Yours faithfully,

Mr M P Hay

-------------------------------------------------------------------

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Dear Sir/Madam,

Freedom of Information Act 2000 - Information Request.

Reference: (6639-10193979)
Subject: NRPF Data During COVID19 Pandemic

Thank you for your request for information under the Freedom of
Information Act 2000. Your request was received on 18/02/2021 and we are
dealing with it under the terms of the Act.

You will receive the information requested within 20 working days unless
the Council does not hold the information or there is a reason for it to
be withheld. We will write to you in any event.

In the meantime, if you have any questions please do not hesitate to
contact the Democratic Services Team at Woking Borough Council.

Democratic Services (FOI Request).
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
[1]Email: [email address]
Tel: 01483 755855

Yours faithfully,

Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.

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Dear Sir/Madam,

Freedom of Information Act 2000 - Information Request.
Our Reference (6639-10193979).

Further to your request for information dated 18/02/2021, I can confirm that your request has been dealt with as a formal request for information under the Freedom of Information Act 2000.

You requested;
FOI Request Subject `NRPF Data During COVID19 Pandemic`.
FOI Request Details;
Please provide the following information under the Freedom of Information Act 2000.

1. How many individuals did the council house during period 1st Mar 2020 to close of business 18th Feb 2021 where the individual(s) has No Recourse to Public Funds (NRPF) status?

2. How many families did the council house during period 1st Mar 2020 to close of business 18th Feb 2021 where the parent(s) has No Recourse to Public Funds (NRPF) status?

3. How many individuals did the council move on or relocate during period 1st Mar 2020 to close of business 18th Feb 2021 where the individual(s) has No Recourse to Public Funds (NRPF) status?

4. Where an individual with NRPF status has been evicted or relocated during period 1st Mar 2020 to close of business 18th Feb 2021, how many individuals did the council relocate to alternative accommodation:

a. Outside of the borough
b. Inside the borough

5. From period 1st Mar 2020 to close of business 18th Feb 2021, how many requests for support were made to the council resulting in the individual(s) with NRPF receiving support from the council?

6. From period 1st Mar 2020 to close of business 18th Feb 2021, how many requests for support were granted by the council resulting in the individual(s) with NRPF receiving support from the council?

7. From period 1st Mar 2020 to close of business 18th Feb 2021, in cases where requests were denied support by the council for individual(s) with NRPF, what were the reasons for this?

8. In the 18 months prior to COVID-19 - period 1st Aug 2018 - 29th Feb 2020, how many individual(s) were accommodated on average per month by the council where the individual(s) has NRPF status?

9. What was the council’s policy on NRPF pre COVID-19 (as a benchmark, please use 1st March 2020 to define pre COVID-19)?

10. What is the council’s policy on NRPF post COVID-19 ie 1st March 2020 onwards

Many thanks in advance for your help, please can this information be tabulated

.

I confirm that the Council holds information which meets the description contained in your request and the information requested is set out below.

1. 3
2. 0
3. 0
4. 0
5. 3
6. 3
7. N/A
8. 0
9. As per Government guidelines
10. As per Government guidelines

I hope that you are satisfied with the way in which your request for information has been dealt with. If not, the Council has decided that any complaint regarding requests for information that cannot be dealt with satisfactorily on an informal basis should be dealt with in accordance with its established complaints procedure.

Complaints.
Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
Email: [email address]

Details of the Council's complaints procedure may be found at:
https://www.woking.gov.uk/council-and-de...

Alternatively, I can forward you a paper copy of a leaflet giving details. I am also happy to discuss any queries that you may have regarding how we have dealt with your request for information. In addition, you may apply to the Information Commissioner for a decision whether your request for information has been dealt with in accordance with the requirements of the Act (although I understand that the Information Commissioner may decline to become involved if you have not first exhausted the Council's complaints procedure).

The Information Commissioner may be contacted at:
Information Commissioner's Office.
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.
Tel: 08456 306060 or 01625 545745
Email: [email address]
Website: www.ico.org.uk

Yours faithfully,

Catherine Butler.
Housing Needs Manager,
Woking Borough Council,
Civic Offices,
Gloucester Square,
Woking,
GU21 6YL.
[email address]

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