Not receive IHS refund

Currently waiting for a response from Home Office, they must respond promptly and normally no later than (details).

Dear Home Office,

At the end of January 2016 I paid a fee of GBP600 for a Tier 2 Work visas. The following year I applied successfully for a Spouse visa and paid a further IHS GBP500 fees. I was informed that I would receive GBP300 refund for overlapping period within 90 days. I called UK inqury number several times and emailed with no success. Please can you look into this and advise as this has been nearly 10 months. IHS150952668/IHS082803625

Yours faithfully,
Mrs. Chao

Digital Correspondence Allocation Team, Home Office

Dear Sir/Madam
Thank you for your email

Unfortunately you have provided insufficient information to enable us to assist with your enquiry.
Please can you confirm your full name , nationality, date of birth and Home Office reference number.
Yours faithfully,

Customer Correspondence Hub
UK Visas and Immigration

From: Mrs. Chao [mailto:[FOI #479736 email]]
Sent: 23 April 2018 22:07
To: FOI Requests
Subject: Freedom of Information request - Not receive IHS refund

Dear Home Office,

At the end of January 2016 I paid a fee of GBP600 for a Tier 2 Work visas. The following year I applied successfully for a Spouse visa and paid a further IHS GBP500 fees. I was informed that I would receive GBP300 refund for overlapping period within 90 days. I called UK inqury number several times and emailed with no success. Please can you look into this and advise as this has been nearly 10 months. IHS150952668/IHS082803625

Yours faithfully,
Mrs. Chao

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Dear Digital Correspondence Allocation Team,

Full name: PEI-WEN CHAO
Nationality: Taiwan
DOB: 19/06/1986
I can’t find Home office reference number, hope these information are enough for you to sort out my case.

Yours sincerely,

Mrs. Chao

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