Dear British Broadcasting Corporation,
BBC Complaints. For such a vast organisation there should be several hundred complaints a year. The BBC is a public organisation running on public money, ultimately the views expressed by the BBC (in response both by FOI and public statements by BBC trustees) follow a set pattern that has not changed much since BBC Director general John Birt gave the BBC a ‘root and branch’ makeover in 1980 to ensure its survival. By all means it was successful, although it does mean that the BBC is beholden entirely to Guardian style views topics and ignores any complaints to the contrary.
This is all factual, the public are now attuned to the BBC bias and we allow considerable leeway of exaggeration to occur, - as amongst it all, occasional gems are delivered as popular ‘entertainment’ which has some value. It is clear that the BBC will always be short of money (like the NHS), it can never fulfill all dreams of all the public, just a small proportion.
So I ask a simple question. I am aware that the BBC has far more important things to to than address the public. But due to the problems the BBC faces, in carrying out its duties as the public broadcaster, that so few ‘questions’ (under FOI) or direct to Trustees get answered is the main reason that OFCOM is employed. It means the BBC can no longer claim that it has impartiality.
I could give numerous examples that the BBC is never impartial. It is partial to the EU for example, Climate Change and more fanciful Genderisms that are daily fare on Radio and TV. As the public we mentally ‘switch off’ the BBC at that point of saturation, not all public share the same BBC collective opinion. And many BBC shows are clearly ‘of the same opinion’.
If I could ask just one question. Why is is that Richard Ayre, one of the current Trustees, has admitted – it has not upheld a complaint on EU-related matters in its entire existence?
If I could ask one other (related) question. What is the point of having a complaints procedure that in most cases end with questions that cannot be answered due to the question of impartiality which although written (under FOI) cannot be demonstrated to having any meaning to it.
So the BBC Charter effectively exonerates, excuses and belittle any complaint to that of ‘journalistic integrity' of (it's presumed) impartiality. To prove my point, your reply will illustrate this problem perfectly. But it will (I suspect) not answer the question of why Richard Eyre, a BBC Trustee refuses to admit that he has NOT answered any complaint regarding the BBC role in the EU referendum as being in anyway ‘impartial’.
I really don't expect an answer. It's nothing to do with Journalism, Art or Literature but the EU itself. It deserves an explanation please.
Dear Mr Searle
Thank you for your request for information under the Freedom of Information Act 2000, as detailed in your email below. Your request was received on 11th January 2017. We will deal with your request as promptly as possible, and at the latest within 20 working days. If you have any queries about your request, please contact us at the address below.
The reference number for your request is RFI20170119
The Information Policy & Compliance Team
BBC Freedom of Information
BC2 B6, Broadcast Centre
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London W12 7TP
Email: [BBC request email]
Tel: 020 8008 2882
Dear Mr Searle,
Please find attached our response to your request for information
Information Rights, BBC Legal
BC2A4, Broadcast Centre
201 Wood Lane, London W12 7TP