North Lanarkshire Council and Midland HR

The request was partially successful.

Francis Connor

Dear North Lanarkshire Council,

How much does North Lanarkshire Council pay to to Midland HR for the current contract to operate, its Recruitment and associated operations.

When did this contractual arrangements start and when is it due to finish?

How is the performance reviewed of the contract, namely keep key indicators?

Yours faithfully,

Francis Connor

Angelene Kirkpatrick, North Lanarkshire Council

Dear Sir/madam

I acknowledge receipt of your request which is receiving attention.

I shall contact you again when I am in a position to respond more fully to your request.

Yours sincerely

Angelene Kirkpatrick
For Freedom of Information Co-ordinator
North Lanarkshire Council
Civic Centre
Windmillhill Street
Motherwell
ML1 1AB

Working from home
Please contact via email

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Angelene Kirkpatrick, North Lanarkshire Council

Dear Mr Connor

Request for Information

 

I refer again to your e-mail of 6 May 2024 seeking information in terms of
the Freedom of Information legislation.

 

Having investigated, my response to your 3 enquiries is as follows:

 

 1. The recruitment functionality is included as part of the overall
iTrent contract which includes HR & Payroll. The value is
approximately £3.5 million over a 7-year period.

 

 2. December 2019 – December 2026.

 

 3. The performance is reviewed on quarterly basis with MHR’s Business
Relationship Director.  The review is based on contractual SLA's
(System availability, Cloud hosting and issue resolution response
times).

 

I can advise that North Lanarkshire Council, having regard to the
provisions of Section 21 of the Freedom of Information (Scotland) Act
2002, has established a procedure whereby any person who has requested
information and is in any way dissatisfied with the decision on that
request, can within forty working days require a review of that decision
by writing to the Chief Officer (Legal and Democratic), Civic Centre,
Windmillhill Street, Motherwell ML1 1AB.  Accordingly, if you are
dissatisfied with this decision and seek such review please write to the
Chief Officer (Legal and Democratic).

 

I would advise, also, that in terms of Section 47 of the Act a person who
is dissatisfied with a notice given by the local authority under Section
21 of the Act - ie. a notice following a review of a decision by a local
authority, or by the failure of a local authority to give such a notice -
may make application to the Scottish Information Commissioner for a
decision as to whether, in any respect specified in that application, the
request for information to which the requirement relates has been dealt
with in accordance with the Act.  Such an application must be made within
six months of the review decision and be in writing or in another form
which, by reason of it having some permanency is capable of being used for
subsequent reference. The application must state the name of the applicant
and provide an address for correspondence. The application must also
specify the request for information to which the requirement for review
relates, the matter which gave rise to the applicant’s dissatisfaction
with the original decision of the local authority and the matter which
gives rise to the applicant’s dissatisfaction with the decision on review
by the local authority or the failure of the local authority to issue such
a decision.  The Scottish Information Commissioner can be contacted as
follows:-

 

Scottish Information Commissioner

Kinburn Castle

Doubledykes Road

St. Andrews

KY16 9DS

email: [1][email address]

 

Appeals to the Scottish Information Commissioner can also be made online
via the following link: -

 

[2]www.itspublicknowledge.info/Appeal

 

I hope this information is sufficient for your purpose.  If, however, you
require further information – or I can assist in any other way – please
let me know.

 

Yours sincerely

 

Angelene Kirkpatrick

For Freedom of Information Co-ordinator

North Lanarkshire Council

Civic Centre

Windmillhill Street

Motherwell

ML1 1AB

 

Working from home

Please contact via email

 

 

 

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