Thank you for your email. This acknowledgement has been triggered
electronically and means that your email has been received by the
Information Governance Department. Your request will be dealt with under
the Freedom of Information Act 2000 and it is our intention to respond to
you within twenty working days.

Please note that the volume of FoI requests received by this Trust now
exceeds available resources and given the need for all Trusts to reduce
corporate expenditure to within those targets set by the Carter Review, no
additional capacity is available to support our increasing workload.
Depending on the complexity and volume of your request, this context may
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Dear Matt

 

Further to your email dated 24^th February 2023, please find the Trust’s
response below.  Your request has been allocated the following reference:
01/FOI/23/000502, please could you quote this reference in any future
correspondence with the Trust.

 

Would you be able to kindly share any policies, procedures or frameworks that enable your clinicians to discharge patients on-scene, refer on to other healthcare services, or signpost patients to self-care pathways, or elicit non-transport/conveyance outcomes?

Please find attached the Trust’s Safe Non-Conveyance and Discharge Policy

 

 

I am obliged to advise you that if you are dissatisfied with the Trust’s
response to your request you have a right to complain to the Trust and
should set out your concerns to the Freedom of Information Officer, EEAST,
Hospital Approach, Broomfield, Chelmsford, Essex, CM1 7WS or by email to
[1][East of England Ambulance Service NHS Trust request email]. If you remain dissatisfied following this, you have
a right under Section 50 of the FOIA to seek a determination from the
Information Commissioner on whether the Act has been properly applied by
the Trust. For more information, please see [2]www.ico.gov.uk/

 

Under the Accessible Information Standard the Trust is required to ask our
FoI applicants equality and diversity questions. You are under no
obligation; however we would be grateful if you could complete the form
attached and email this back to us.

 

Please do not hesitate to contact me should you require any further
information.

 

Kind regards

 

 

FoI Officer

East of England Ambulance Service NHS Trust

 

Email: [East of England Ambulance Service NHS Trust request email]

 

From: Matt Firestone <[FOI #954367 email]>
Sent: Friday, February 24, 2023 9:58 PM
To: FOI <[East of England Ambulance Service NHS Trust request email]>
Subject: Freedom of Information request - Non-Conveyance

 

 

Dear East of England Ambulance Service NHS Trust,

 

Would you be able to kindly share any policies, procedures or frameworks that enable your clinicians to discharge patients on-scene, refer on to other healthcare services, or signpost patients to self-care pathways, or elicit non-transport/conveyance outcomes?

 

Yours faithfully,

 

Matt Firestone

 

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