Non-attendance at Fitness Classes

The request was successful.

Dear Edinburgh Leisure,

I would like to know how many people have failed to turn up to pre-booked fitness classes at Drumbrae Leisure Centre in the last six months.

This does not include people who have cancelled in advance of a class.

If possible I would like the figures broken down by 'activity' as listed in the Book On-line area of your website or failing that, 'activity type'.

Yours faithfully,

Ann Bennett

FOI, Edinburgh Leisure

Date: 25/02/19 

 

Our ref: ELIR00232 

 

Dear Ann Bennett, 

 

Freedom of Information (Scotland) Act 2002 - Acknowledgement of Request 

 

Subject: Non-attendance at Fitness Classes 

 

Thank you for your request for information on 25^th February 2019 which
was received on 25^th February 2019. In your request, you asked for: 

 

‘I would like to know how many people have failed to turn up to pre-booked
fitness classes at Drumbrae Leisure Centre in the last six months.  

  

This does not include people who have cancelled in advance of a class.  

  

If possible I would like the figures broken down by 'activity' as listed
in the Book On-line area of your website or failing that, 'activity
type'.’ 

 

 

Your request is being processed under the Freedom of Information
(Scotland) Act 2002. 

You will receive the information requested within 20 working days unless
Edinburgh Leisure does not hold the information, or there is a reason for
it to be withheld. We will write to you in any event.  

 

In some circumstances, a fee may be payable and if that is the case we
will let you know. 

 

If you have any requirements regarding the format any information should
be supplied in, e.g. the language to be used, audio, large print and so
on, then please let me know. 

If you have any queries or concerns, do not hesitate to get in touch.
Please quote the reference number above in any future communications.  

 

To promote transparency and accountability, please note it is Edinburgh
Leisure’s policy to publish all request details and responses made under
the freedom of information legislation. This information will be made
available through Edinburgh Leisure’s website and will not include your
personal details. The disclosure log is available [1]here. 

 

Further information about your rights and accessing information is
available on our website in the Freedom of Information Section.  

 

Click [2]here to access. 

 

Yours sincerely,  

Rachel Docherty 

Information Compliance Section 

 

 

 

 

 

 

Rachel Docherty

Customer Accounts Supervisor

 

Email: [email address] | Web:
www.edinburghleisure.co.uk

Tel:  | Mob:

 

Edinburgh Leisure

Vantage Point

Edinburgh

EH11 4DF

 

The information transmitted, including attachments, is intended only for
the person(s) or entity to which it is addressed and may contain
confidential and/or privileged material. Any review, retransmission,
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is prohibited. If you received this in error please contact the sender and
destroy any copies of this information.

 

 

 

 

 

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FOI, Edinburgh Leisure

5 Attachments

Date: 01/03/19 

 

Our ref: ELIR00232 

 

Dear Ann Bennett, 

 

Freedom of Information (Scotland) Act 2002 – Release of Information 

  

Subject: Non-attendance at Fitness Classes 

 

Thank you for your request for information of 25^th February 2019 where
you asked for:  

 

‘I would like to know how many people have failed to turn up to pre-booked
fitness classes at Drumbrae Leisure Centre in the last six months.  

  

This does not include people who have cancelled in advance of a class.  

  

If possible I would like the figures broken down by 'activity' as listed
in the Book On-line area of your website or failing that, 'activity
type'.’ 

 

Your request has been processed and considered under the terms of the
Freedom of Information (Scotland) Act 2002. Your request for information
has been considered and the information is provided below.  

 

This is for the period 1.08.18 to 31.01.19 at Drumbrae Leisure Centre. 

  

Activity Number
Type  of No
Shows 
Cardio 287 
Class 
Conditioning 295 
Class 
Dance Class  48 
Low Level 45 
Class 
Mind + Body 361 
Class 
Virtual 14 
Class 
Grand Total  1050 

  

 

Please note that this response constitutes full release under the Freedom
of Information (Scotland) Act 2002. 

To promote transparency and accountability, please note it is Edinburgh
Leisure’s Policy to publish all request details and responses made under
freedom of information legislation. This information will be made
available through  

 

Edinburgh Leisure’s website and will not include your personal details.
The disclosure log is available [1]here. 

 

Your right to seek a review 

If you have made a request and are unhappy with the response from us (or
have not had a response), you have the right to request a review from us.
You can do this by writing to the: 

Information Compliance Section 

Edinburgh Leisure  

3 Cultins Road 

Edinburgh  

EH11 4DF 

Telephone: 0131 458 2100 

Email: [2][Edinburgh Leisure request email] 

Please note:  

·       Your request must be in a recordable format (email, letter, audio
tape etc.) 

·       You have 40 working days upon receipt of this letter to ask for a
review.  

·       You will receive a full response to your review request within 20
working days of its receipt.  

·       Please quote the reference number above in any future
communications. 

 

Appealing to the Commissioner 

If you have already been through the two steps of making your request and
requesting a review and are still not happy, you can appeal to the
Scottish Information Commissioner 

You must submit your complaint to the Commissioner within 6 months of
receiving our review response.  

You can request an appeal by accessing the Online Appeal Service on the
Commissioners’ website. This is the best way to make an appeal, it
provides help in real time and collects exactly what the Commissioner
needs so they can investigate your case quickly. 

Click [3]here to access the online appeal service.  

[4]www.itspublicknowledge.info/Appeal  

If you don’t wish to appeal online, you can contact the Commissioner. Your
appeal must be in a format that can be kept for future use, e.g. in
writing, by email or a recording on an audio or video tape. 

Send your appeal by email 

If you want to send your appeal by email, you should send your email
to [5][email address

 

Send your appeal by post 

If you want to send your appeal by post, you should send your letter to: 

Office of the Scottish Information Commissioner 

Kinburn Castle 

Doubledykes Road 

St Andrews 

Fife 

KY16 9DS 

 

If you need help making an appeal you can contact the Commissioner’s
Office: 

E-mail: [6][email address

Telephone: 01334 464610 

You can find further information on making an appeal on the Commissioner’s
website. Click [7]here. 

Website www.itspublicknowledge.info 

 

Further information about your rights and accessing information is
available on our website in the Freedom of Information Section.
Click [8]here to access.  

Yours sincerely, 

Information Compliance Section 

 

 

 

 

 

 

Rachel Docherty Edinburgh
Customer Accounts Supervisor Leisure
[email address] Vantage [10]cid:image001.png@01D4D01C.0E1FBE10
[9]www.edinburghleisure.co.uk Point
Direct: 0131 458 2203 3 Cultins [11]Facebook [12]Twitter [13]Apple [14]PlayStore
Road App
Edinburgh
EH11 4DF

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