Noise complaints for Premier League stadiums

Naomi made this Freedom of Information request to Norwich City Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Norwich City Council,

I am making this request under the Freedom of Information Act 2000. I am attempting to find which Premier League stadium has had the most noise complaints.
My questions are as follows:
1.) How many noise complaints has your council had about Carrow Road, Carrow Rd, Norwich NR1 3JE from the dates 01/01/21 to 11/04/22 regarding:
a. Number of noise complaints
b. Dates of each complaint
c. Types of complaint – such as: recreational noise, antisocial behaviour, loudspeaker noise, night time noise or road traffic noise.

Could I have this information in a .csv file please.

Yours faithfully,

Naomi

CIVICA MAILBOXES, Norwich City Council

1 Attachment

Thank you for contacting us.

We aim to respond to all enquiries as quickly as possible, and within five
working days from the date of your email.

Please visit [1]www.norwich.gov.uk to access information and services
including online applications for our most commonly used forms. You can
also send us your comments, compliments or complaints online.

You can also contact us in the following ways:

* 0344 980 3333 (general enquiries)
* 24 hour telephone payments – 0800 021 7784
* For 24 hour online payments, click [2]here

 

Information for customers who use the ‘Read receipt’ function

Emails sent to our mailboxes are automatically picked up by our systems,
forwarded on to the relevant departments, and then automatically deleted.
As a result, any read receipt you request will inform you that your
message has been deleted without being read. This is not correct, and your
email will be read and responded to as required.

 

 

show quoted sections

References

Visible links
1. http://www.norwich.gov.uk/
2. https://www.norwich.gov.uk/payforit

FOI QUERIES, Norwich City Council

Dear Naomi,

 

Thank you for your Freedom of Information request relating to noise
complaints. Please find our response below.

 

 

1.) How many noise complaints has your council had about Carrow Road,
Carrow Rd, Norwich NR1 3JE from the dates 01/01/21 to 11/04/22 regarding:

a. Number of noise complaints

2

b. Dates of each complaint

20/12/2021

22/03/2022

c. Types of complaint – such as: recreational noise, antisocial behaviour,
loudspeaker noise, night time noise or road traffic noise.

20/12/21 - live music noise from a christmas beer festival in car park
next to stadium

 

22/03/22 - plant and machinery noise

 

 

 

Please quote the reference number PN8940789 in any future

communications relating to this request.

If you are dissatisfied with the handling of your request, you have the right to 
ask for an internal review. Internal review requests should be submitted within 
two months of the date of receipt of the response to your original letter and 
should be addressed to:

 
 Data protection and information team leader

 Norwich City Council

 City Hall

 Norwich

 NR2 1NH

 Email: [1][email address]
  
If you are still dissatisfied with the council’s response after the internal review 
you have a right of appeal to the Information Commissioner at:
 

 The Information Commissioner's Office 
 Wycliffe House 
 Water Lane 
 Wilmslow 
 Cheshire 

 SK9 5AF. 
 Telephone: 01625 545 700 
 Website: [2]www.ico.gov.uk

I will now close your request as of this date.
 
Yours faithfully
 

FOI team

Norwich City Council

Email: [Norwich City Council request email]  

Re-use of Public Sector Information

Where Norwich City Council is the copyright holder of any information that
may be released, re-use for personal, educational or non-commercial
purposes is permitted without further reference to the city council. Where
the re-use is for other purposes, such as commercial re-use, the applicant
should notify the city council in writing to seek approval or agree terms
for re-use.

Disclaimer

Norwich City Council Legal Disclaimer:

This message is for the named person's use only. It may contain
confidential, proprietary or legally privileged information. No
confidentiality or privilege is waived or lost by any mistransmission. If
you receive this message in error, please immediately delete it and all
copies of it from your system, destroy any hard copies of it and notify
the sender. You must not, directly or indirectly, use, disclose,
distribute, print, or copy any part of this message if you are not the
intended recipient. Norwich City Council reserves the right to monitor all
e-mail communications through its networks. Any views expressed in this
message are those of the individual sender, except where the message
states otherwise and the sender is authorised to state them to be the
views of any such entity.

Senders and recipients of email should be aware that, under the General
Data Protection Regulation (GDPR) (EU) 2016 and the Freedom of Information
Act 2000 the contents may have to be disclosed in response to a request.

References

Visible links
1. mailto:[email address]
2. http://www.ico.gov.uk/