Re: Your request for information concerning:

Noise Complaints

The Council aims to provide available information promptly and in any
event within 20 working days, unless, exceptionally, there is a need to
consider whether the information is exempt from disclosure.

I will contact you again soon in connection with your request.

Please quote the reference below if you contact the Council regarding this
request.

Customer Request Number:  FOI_5366

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Dear Jamie Dixon,

I refer to your recent request for information under the Freedom of
Information Act 2000. I can confirm that the Council does hold this
information, as detailed below.

Under the Freedom of Information Act, I would like to request the
following information:

- The total number of complaints about noise that could be a ‘statutory
nuisance’ under the Environmental Protection Act 1990, made during the
2021 calendar year

1,106.

- The reason for each of the above complaints, for example noise from
intruder alarms, noise from construction work etc

Neighbour disputes = 90

Noise birds = 10

Noise DIY = 14

Noise music/parties = 190

Noise TV = 13

Noise vehicles = 40

Noise commercial = 195

Noise industrial = 41

Noise domestic = 244

Noise dog = 212

Noise construction = 17

Noise street = 10

Noise premises Alarms = 10

Noise other = 20

This information has been provided in response to a Freedom of Information
request and this must be acknowledged in any subsequent use of the
information. In addition, the authority must be notified of any proposed
re-use of this information for commercial or other purposes.

I hope this is satisfactory. If, however, you are dissatisfied with our
response to your request for information, you can ask for the decision to
be reviewed in reply to this letter, however any request for review must
be submitted within 40 days of the date of this freedom of information
response. The review will be removed from the Directorate and coordinated
by the Council’s team of Solicitors. A request for review should be
directed, by email to [1][Sunderland City Council request email] by post or
by hand addressed to Business Support, Sunderland City Council, City Hall,
Plater Way SR1 3DP.

If this fails to resolve your concerns, then you have the right to apply
to the Information Commissioner for a decision.

Kind Regards

Angela

Angela Snowdon

Compliance Officer

City Development Directorate

Sunderland City Council

Email: [2][email address]

     [3]oce20902 Supporting Equality Logo Colour

[4]www.sunderland.gov.uk

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