Noise Complaints

The request was successful.

Dear Sir/Madam,

Under the Freedom of Information Act, I would like to request the following information:

- The total number of complaints about noise that could be a ‘statutory nuisance’ under the Environmental Protection Act 1990, made during the 2021 calendar year
- The reason for each of the above complaints, for example noise from intruder alarms, noise from construction work etc

If you have any questions or require any further clarification, please get in touch.

Yours faithfully,

Jamie Dixon

Cardiff Council

Annwyl Mr Dixon

Diolch am eich cais Rhyddid Gwybodaeth.

Nid yw Cyngor Dinas Caerdydd yn cadw'r wybodaeth hon, felly dan Adran 17 o
Ddeddf Rhyddid Gwybodaeth 2000, hysbysiad gwrthod yw'r llythyr hwn.

Cedwir y wybodaeth hon gan Wasanaeth Rheoliadol a Rennir Cyngor Bro
Morgannwg. Gweler rhagor o wybodaeth isod.

http://www.valeofglamorgan.gov.uk/cy/wor...

Dan Adran 45, Arfer Da’r Ddeddf, mae dyletswydd i drosglwyddo ceisiadau i
un awdurdod cyhoeddus at awdurdod cyhoeddus arall sy’n cadw, neu sydd o
bosibl yn cadw, y wybodaeth y gofynnwyd amdani.

Felly, rydym wedi trosglwyddo eich cais at [email address].

Mae modd gweld rhagor o wybodaeth yma:

http://www.valeofglamorgan.gov.uk/cy/our...

Yn gywir,

Dear Mr Dixon

Thank you for your Freedom of Information request.

The City of Cardiff Council does not hold this information therefore under
Section 17 of the Freedom of Information Act 2000 this acts as a refusal
notice.

This information is held by the Shared Regulatory Service, which is
delivered by The Vale of Glamorgan Council. Please see below for further
information.

http://www.valeofglamorgan.gov.uk/en/wor...

Under Section 45, Good Practice of the Act. There is a duty to transfer
requests made to one public authority to another public authority by which
the information requested is or may be held.

Therefore, we have transferred your request to
[email address]

Further information is available here:

http://www.valeofglamorgan.gov.uk/en/our...
for_Information.aspx

Yours sincerely,

Information Governance Team- Tim Llywodraethu Gwybodaeth
City of Cardiff Council - Cyngor Dinas Caerdydd
Room/Yst 357, County Hall/Neuadd y Sir
Cardiff/Caerdydd
CF10 4UW
[1][Cardiff Council request email] / [email address]

══════════════════════════════════════════════════════════════════════════

Cardiff Council are registered as a Data Controller under the General Data
Protection Regulation and Data Protection Act 2018, your personal
information will be processed in line with this legislation. Processing of
personal data is required to perform a specific task(s) in the public
interest, that is set out by law.

All information will be treated as confidential but may be used by the
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The data will be securely stored by Cardiff Council for a period no longer
than 3 years. You can contact the Data Protection Officer at
[3][email address]

Further information on how the Council process personal data can be viewed
in our Privacy notice:
https://www.cardiff.gov.uk/ENG/Home/New_...

You can report a concern by visiting the ICO website:
[4]https://ico.org.uk

══════════════════════════════════════════════════════════════════════════

Mae Cyngor Caerdydd wedi cofrestru fel Rheolwr Data dan y Rheoliad Diogelu
Data Cyffredinol a Deddf Diogelu Data 2018, caiff eich gwybodaeth bersonol
ei phrosesu yn unol â’r ddeddfwriaeth hon.  Mae angen prosesu data
personol i gyflawni tasg(au) penodol er lles y cyhoedd, a nodir dan y
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Bydd yr holl wybodaeth a roddir yn cael ei thrin yn gyfrinachol ond gall y
Cyngor ei defnyddio neu ei datgelu i eraill os bydd hynny’n ofynnol dan y
gyfraith. Rydym yn defnyddio darparwr meddalwedd trydydd parti House on
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sut mae House on the Hill yn rheoli data personol, gallwch weld eu polisi
preifatrwydd yma https://houseonthehill.com/company/priva...

Caiff y data ei gadw’n ddiogel gan Gyngor Caerdydd am gyfnod o ddim mwy na
3 blynedd. Gallwch gysylltu â’r Swyddog Diogelu Data ar
[email address]

Gallwch weld rhagor o wybodaeth ar sut mae'r Cyngor yn prosesu data
personol ar ein hysbysiad Preifatrwydd:
https://www.cardiff.gov.uk/CYM/Hafan/Ymw...

Gallwch roi gwybod am unrhyw bryder drwy fynd i'r wefan ICO:
[5]https://ico.org.uk

References

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2. https://houseonthehill.com/company/priva...
3. mailto:[email address]
4. https://ico.org.uk/
5. https://ico.org.uk/

Cardiff Council

Dear Jamie Dixon

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Thank you for your request for information about: Noise Complaints -
Cardiff

Your request was received on 30/08/2022 and is being handled under the
terms of the Freedom of Information Act 2000.
Your query has been given the reference 00204185

In some circumstances a fee may be payable and if that is the case I will
let you know. A fees notice will be issued to you, and you will be
required to pay before I will proceed to deal with your request.
You will receive the information requested within 20 working days unless
the Council does not hold the information or there is a reason for it to
be withheld. I will write to you in any event.
If you have any requirements regarding the format any information should
be supplied in, e.g. the language to be used, audio, large print and so
on, then if you have not already done so please let me know.

If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above in any future
communications.
Further information about your rights is also available from the
Information
Commissioner at:

Information Commissioner's Office - Wales

Second Floor, Churchill House

Churchill Way,

Cardiff

CF10 2HH

029 20678400 / Fax:029 20678399

[email address]

Yours sincerely

Information Governance Officer

Democratic Services

Vale of Glamorgan Council / Cyngor Bro Morgannwg

tel / ffôn: 01446 700111

mob / sym:

e-mail / e-bost: [email address]
[email address]

 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

Ystyriwch yr amgylchedd. Peidiwch ag argraffu'r neges hon oni bai fod gwir
angen.

 

Visit our Website at [1]www.valeofglamorgan.gov.uk

Ewch i'n gwefan yn [2]www.bromorgannwg.gov.uk

 

[3]Find us on Facebook / Cewch ddod o hyd i ni ar Facebook

[4]Follow us on Twitter /Dilynwch ni ar Twitter

 

Correspondence is welcomed in Welsh or English / Croesewir Gohebiaeth yn y
Gymraeg neu yn Saesneg.

References

Visible links
1. http://www.valeofglamorgan.gov.uk/
2. http://www.bromorgannwg.gov.uk/
3. http://en-gb.facebook.com/valeofglamorga...
4. http://twitter.com/vogcouncil

Cardiff Council

Dear Jamie Dixon

Thank you for your request for information on 30th August about: Noise
Complaints - Cardiff

Please see our response to your questions below:

Under the Freedom of Information Act, I would like to request the
following information:
- The total number of complaints about noise that could be a ‘statutory
nuisance’ under the Environmental Protection Act 1990, made during the
2021 calendar year
- The reason for each of the above complaints, for example noise from
intruder alarms, noise from construction work etc

Please see the table below that provides the data in response to your
request.

Count of Date Received Column Labels    
Row Labels EP PH Grand Total
Noise Alarm (car)   27 27
Noise Alarm (intruder)   81 81
Noise Alarm (property) 39   39
Noise Alarm (vehicle) 3   3
Noise-barking Dog   290 290
Noise-bells (e.g. Church/phone)   2 2
Noise-diy 7 49 56
Noise-fireworks 1 3 4
Noise-low Frequency   11 11
Noise-machinery (fixed) E.g. Fans, Boiler 55 15 70
Noise-music 172 937 1109
Noise-other Animals And Birds 5 37 42
Noise-party 8 332 340
Noise-people 62 274 336
Noise-plant/machinery (mobile) E.g.
Construction Site 209 55 264
Noise-public Address Systems 3 2 5
Noise-tv/radio   31 31
Noise-unidentified/other 59 73 132
Noise-vehicle Repairs 8   8
Noise-vehicles 45 18 63
Grand Total 676 2237 2913

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to: The Monitoring Officer, Civic
Offices, Holton Road, Barry, CF63 4RU.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.
The Information Commissioner can be contacted at:

Information Commissioner's Office - Wales

Second Floor, Churchill House

Churchill Way,

Cardiff

CF10 2HH

[email address]

Yours sincerely

 

 

FOI Team

Legal Services

Vale of Glamorgan Council / Cyngor Bro Morgannwg

tel / ffôn: 01446 700111

mob / sym:

e-mail / e-bost: [email address] or
[email address]

 

Consider the environment. Please don't print this e-mail unless you really
need to.

Ystyriwch yr amgylchedd. Peidiwch ag argraffu'r neges hon oni bai fod gwir
angen.

 

Visit our Website at [1]www.valeofglamorgan.gov.uk

Ewch i'n gwefan yn [2]www.bromorgannwg.gov.uk

References

Visible links
1. http://www.valeofglamorgan.gov.uk/
2. http://www.bromorgannwg.gov.uk/