nndr Credits

c smith made this Freedom of Information request to Glasgow City Council

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The request was successful.

Dear Glasgow City Council,
we seek to receive certain detailed reports under the Freedom of Information Act 2000 (c.36). Could you please reply to me with the following report attached:

- Unclaimed business rate credit balances.

We are cognizant of the fact that Billing Authorities hold on account sums of money that are due to be returned to ratepayers and for a variety of reasons have not been repaid.

I therefore request a breakdown of credit balances accrued since your earliest records, for the amounts owing to all incorporated companies within your authority's billing area, including the following information:

A. The legal name of each business in respect of which non-domestic rate credit balances remain payable
B. The value of overpayment in each case which remains unclaimed
C. The years(s) in which overpayment was made
D. The hereditament address
E. The legal name of each business in respect of which non-domestic rate credit balances have been written back on to the NDR account
F. The value of write back in each case which remains unclaimed
G. The years(s) in which the write back was made (if available)
H. The hereditament address that the write back relates to

We look forward to working with you in sourcing the information we require

If you have any questions or comments pertaining to our request, please don't hesitate to contact me directly.

Yours faithfully,

c smith

Customer Care Centre, Glasgow City Council

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Dickson, John (Revenues), Glasgow City Council

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Financial Services   Corporate Services

Glasgow City Council Glasgow City Council

Room 10 City Chambers

City Chambers, George Square

Glasgow  G2 Glasgow   G2  1DU

Phone 0141 287 8186 Phone 0141 287 8186

Fax 0141 287 9568 Fax 0141 287 4575

Email: Email
[1][email address] [2][email address]
           
           

 

Date  227 February 2018  

 

C Smith  

 

 

 

Sent by email to:
[FOI #466595 email]

 

 

Dear Sir / Madam,

 

 

Freedom Of Information  Request

 

I refer to your Freedom of Information Request received on 22 February
2018, wherein you asked that certain information be supplied to you,
namely :-

 

“………a breakdown of credit balances accrued since your earliest records,
for the amounts owing to all incorporated companies within your
authority's billing area, including the following information:

 

A. The legal name of each business in respect of which non-domestic rate
credit balances remain payable

B. The value of overpayment in each case which remains unclaimed

C. The years(s) in which overpayment was made

D. The hereditament address

E. The legal name of each business in respect of which non-domestic rate
credit balances have been written back on to the NDR account

F. The value of write back in each case which remains unclaimed

G. The years(s) in which the write back was made (if available)

H. The hereditament address that the write back relates to”

 

 

The Council is treating your request as a request under the Freedom of
Information (Scotland) Act 2002.

 

I am to advise you, Glasgow City Council does not use the process of a
“Write-on” to cancel an overpaid account. Accordingly we are unable to
comply fully with your request.

The information which you requested and which can be provided is enclosed
within the attached spreadsheet, which details accounts with credits above
£250. I would also advise that the information shows the rating year that
the credit relates to and not necessarily the date that the credit arose. 
Please note I have removed the names of all individuals as this may breach
the principles of the Data Protection The information which you requested
and which can be provided is enclosed within the attached spreadsheet.   

 

Please also note extracting historical data from the Non Domestic Rates
system has proved problematic in the past and the accuracy of each entry
cannot be guaranteed.  Furthermore, the cost of confirming the accuracy of
the information would exceed the cost limits allowed under regulations
which support the Freedom of Information legislation.

 

The Council accordingly feels that it has complied in full with your
request.  However, if you feel that this is not the case or have any
questions relating to information contained within the spreadsheet, I can
be contacted at the noted e-mail address.

 

However, should you be dissatisfied with the way Glasgow City Council has
dealt with your request you are entitled to require the council to review
its decision.  Please note that for a review to take place you must:

 

Lodge a written requirement for a review within 40 working days of the
date of this letter. Include a correspondence address and a description

of the original request and the reason why you are dissatisfied.

 

Address your request to the :

 

Director of Governance and Solicitor to the Council

Glasgow City Council

City Chambers

George Square

Glasgow G2 1DU

 

Email: [3][email address]

 

You will receive notice of the results of the review within 20 working
days of receipt of your request.  The notice will state the decision
reached by the reviewing officer as well as details of how to appeal to
the Scottish Information Commissioner if you are still dissatisfied with
the Council’s response.  You must request an internal review by the
Council before a complaint can be directed to the Scottish Information
Commissioner.  For your information at this stage, an appeal can be made
to the Scottish Information Commissioner by contacting her office as
follows if you do remain dissatisfied with the outcome of the Council’s
review decision -  

 

Address: Kinburn Castle, Doubledykes Road, St Andrews, KY16 9DS.

Email: [4][email address]

Telephone: 01334 464610

You can also use the Scottish Information Commissioner’s online appeal
service to make an application for a decision:

[5]www.itspublicknowledge.info/appeal

 

Please note that you cannot make an appeal to the Scottish Information
Commissioner until you have first requested an internal review by the
Council.

 

 

If you wish to submit a complaint to the Council in relation to the manner
in which it has handled your request for information then you can do so by
requesting that the Council review its decision. Details of how to request
a review are set out in the above paragraph “Right of Review”.

 

Yours sincerely

 

 

John Dickson

Executive Compliance Officer

Financial Services

 

Glasgow - UK Council of the Year 2015
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