NHSmail Subject Access Requests

The request was successful.

Dear NHS Digital,

Please could you provide the following data regarding NHSmail Subject Access Requests made for data that is held within nhs.net email accounts.

1. Please could you provide the version of the "NHSmail Access to Data Procedure" document that was in effect for the year 2020.
Nb. Version 7 https://support.nhs.net/knowledge-base/n...) ls available on line but this is dated July 2021 and as such not applicable for my needs.

2. The total number of Subject Access Requests for email data/mailboxes made from the "Chesterfield Royal Hospital NHS Foundation Trust" in the year 2020. This does not need to be 100% accurate for my purposes so if this value is difficult to obtain then an approximate range such as between X and Y would be sufficient but not 0 and Y as I would not know if the value of X was 0.

3. The month and year in which the NHSmail data access request system changed from I believe allowing Trusts to submit keywords/search criteria for NHS Digital to perform searches to that of the current process whereby snapshots of mailboxes are released to the current owning organisation for them to perform the searches.

Thank you

Yours faithfully,

Mr. Kent

NHS Digital Enquiries (NHS DIGITAL),

Ref: NIC-610516-K0P9V 

Dear Mr Kent,

We are writing to acknowledge that your request for information was
received by NHS Digital on 26/11/2021 and is currently being considered.

If NHS Digital is able to provide you with the information you have
requested, then under the Freedom of Information (FOI) Act you are
entitled to receive it promptly and in any event no later than the 20th
working day following the date of receipt. However, we may need to contact
you to clarify your request. If this is required we aim to do this
promptly but no later than 7 days after receiving your initial request for
information.

The FOI Act provides a 'General right of access to information held by
public authorities'. However, it also defines a number of exemptions
which may prevent the release of some or all of the information you have
requested. Therefore, NHS Digital will assess your information request in
light of any relevant exemptions.

If exemptions do apply, then NHS Digital may decide not to release all, or
part, of the information you have requested. I shall inform you if this is
the case, and advise you of your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken as to whether to
release the information to you.

The response to your request will be sent to you by email, however if you
require your response in any other format, please contact us to discuss a
suitable format.

NHS Digital will not normally charge a fee to provide you with the
information you have requested, unless the cost of dealing with your
request is more than £450 as outlined in Section 12 of the FOI Act and
Section 3 of the The FOI and Data Protection (Appropriate Limit and Fees)
Regulations 2004. If it appears likely that your request will cost more,
then NHS Digital is able to refuse to supply the information.  As per our
obligations under Section 16 of the FOI Act, every effort will be made to
provide you with details of how you may be able to reframe your request in
order for us to complete the required work within the (£450 / 18 person
hours) cost limit.

If you have any queries or should you wish to make a complaint about the
manner in which your request is being processed then please do not
hesitate to contact us at [1][NHS Digital request email] in the first
instance. Any complaints will be investigated in accordance with NHS
Digital's complaints procedure.

Further information about your rights under the Freedom of Information
Act, is available from the Information Commissioner's Office, Wilmslow,
Cheshire and on the NHS Digital website.

Kind Regards,

Contact Centre Team
NHS Digital
[2]www.digital.nhs.uk

0300 303 5678
[3][NHS Digital request email]

7&8 Wellington Place | Leeds | LS1 4AP

You can find out more about our service, including our response times and
customer charter on the NHS Digital website:
[4]https://digital.nhs.uk/about-nhs-digital...

[5]Privacy and cookies

 

 
 

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NHS Digital Enquiries (NHS DIGITAL),

5 Attachments

 

Ref: NIC-610516-K0P9V 
 

Dear Mr Kent,

Many thanks for your recent request to NHS Digital.

We have now received a reply to this from our colleagues in the
Information Governance team.

Please see the attached file(s).

Kind Regards,

Contact Centre Team
NHS Digital
[1]www.digital.nhs.uk

0300 303 5678

[2][NHS Digital request email]

7&8 Wellington Place | Leeds | LS1 4AP

[3]Privacy and cookies

 

 

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Dear NHS Digital Enquiries (NHS DIGITAL),

Thank you for your thorough and prompt reply it is very much appreciated.

Yours faithfully,

Mr. Kent