NHS Wheelchair Services

Mr N Douglas made this Freedom of Information request to NHS Bristol Clinical Commissioning Group

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear NHS Bristol Clinical Commissioning Group,

1. Who provides your current Wheelchair Service
a. Is your provider an NHS organisation or a contracted-out, non-NHS organisation?
b. What is the name of your current provider?
c. What is the name of the Wheelchair Service Manager?

2. How your wheelchair services are provided
a. Do you combine your Wheelchair Service with any other service, such as Prosthetics or Community Equipment? If so, please provide a list of the other services.
b. Is your Wheelchair Service exclusive to your CCG?
c. If you service is combined with another please provide a list of the CCGs that share this Wheelchair Service and confirm who is the lead CCG?
d. Is the Repair and Maintenance element of the service “integrated” or contracted out to a 3rd party Approved Repairer?
e. If you have an externally provided Approved Repairer, what is the name of your current provider?

3. About your wheelchair service
a. What is the size of the population covered by your Wheelchair Service?
b. How many registered service users are served by the Wheelchair Service?

4. About the Integrated (Combined service and Repair & Maintenance) contract with your provider
a. What is the contract spend in the last financial year for the Integrated Wheelchair Service?
b. Please state the dates of your last financial year.
c. When was the Integrated Wheelchair Service last tendered?
d. When does the current contract expire? Please provide details of any potential contract extension?
e. Please provide the date this Wheelchair Service will be next tendered

5. About the Repair and Maintenance (R&M) sub-contract with your wheelchair provider (where appropriate)
a. What is the contract spend in the last financial year for the R&M Wheelchair Service?
b. Please state the dates of your last financial year.
c. When was the R&M Wheelchair Service last tendered?
d. When does the current R&M sub-contract expire? Please provide details of any potential contract extension
e. Please provide the date that R&M Wheelchair Service sub-contract will be next tendered

Yours faithfully,

Mr N Douglas

BCCG, Contactus (NHS BRISTOL CCG), NHS Bristol Clinical Commissioning Group

Dear Mr Douglas

Thank you for your email.

The new address for Freedom of Information requests is [email address] I have taken the liberty of copying the FOI team in to this email. Please use this new email address for all future FOI related requests.

Kind regards

Fiona Cummings
Complaints Manager

NHS Bristol Clinical Commissioning Group (CCG)
South Plaza
Marlborough Street
Bristol
BS1 3NX
website: www.bristolccg.nhs.uk

________________________________________
From: Mr N Douglas <[FOI #443683 email]>
Sent: 06 November 2017 14:37
To: BCCG, Contactus (NHS BRISTOL CCG)
Subject: Freedom of Information request - NHS Wheelchair Services

Dear NHS Bristol Clinical Commissioning Group,

1. Who provides your current Wheelchair Service
a. Is your provider an NHS organisation or a contracted-out, non-NHS organisation?
b. What is the name of your current provider?
c. What is the name of the Wheelchair Service Manager?

2. How your wheelchair services are provided
a. Do you combine your Wheelchair Service with any other service, such as Prosthetics or Community Equipment? If so, please provide a list of the other services.
b. Is your Wheelchair Service exclusive to your CCG?
c. If you service is combined with another please provide a list of the CCGs that share this Wheelchair Service and confirm who is the lead CCG?
d. Is the Repair and Maintenance element of the service “integrated” or contracted out to a 3rd party Approved Repairer?
e. If you have an externally provided Approved Repairer, what is the name of your current provider?

3. About your wheelchair service
a. What is the size of the population covered by your Wheelchair Service?
b. How many registered service users are served by the Wheelchair Service?

4. About the Integrated (Combined service and Repair & Maintenance) contract with your provider
a. What is the contract spend in the last financial year for the Integrated Wheelchair Service?
b. Please state the dates of your last financial year.
c. When was the Integrated Wheelchair Service last tendered?
d. When does the current contract expire? Please provide details of any potential contract extension?
e. Please provide the date this Wheelchair Service will be next tendered

5. About the Repair and Maintenance (R&M) sub-contract with your wheelchair provider (where appropriate)
a. What is the contract spend in the last financial year for the R&M Wheelchair Service?
b. Please state the dates of your last financial year.
c. When was the R&M Wheelchair Service last tendered?
d. When does the current R&M sub-contract expire? Please provide details of any potential contract extension
e. Please provide the date that R&M Wheelchair Service sub-contract will be next tendered

Yours faithfully,

Mr N Douglas

-------------------------------------------------------------------

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[FOI #443683 email]

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Foi (NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT), NHS Bristol Clinical Commissioning Group

1 Attachment

Reference: FOI 23160 BRI 11H

 

Dear Mr Douglas.

 

Thank you for your request for information which we received on 06
November 2017 regarding documents and services relating to Wheelchaire
Service

 

I am pleased to acknowledge your request on behalf of the following
Clinical Commissioning Group (CCG):

 

o NHS Bristol CCG

 

We will be dealing with your request for information in accordance with
the Freedom of Information Act 2000.

 

Under the Act we have 20 working days to respond to your request and we
expect to be in a position to reply to you by 04 December 2017

 

If you have any queries about this e-mail, please contact me quoting the
reference number above in any future communications.

Further information about the Freedom of Information Act and the
Environmental Information Regulations may be found on the Information
Commissioner’s website at [1]https://ico.org.uk/.

 

Yours sincerely,

Tierney

 

Tierney Borrett | Freedom of Information Officer

 

NHS South, Central and West Commissioning Support Unit

 

[2]www.scwcsu.nhs.uk

 

 

[3]Email-Signature-Logo-v1

Please be aware that all e-mails received and sent by this organisation
are subject to the Freedom of Information Act (2000) and may be disclosed
to a third party. If you believe you have been sent this message in error,
please inform the sender and delete the message and any attachments as
soon as possible. All messages sent by this organisation are checked for
viruses but this does not, and cannot, guarantee that a virus has not been
transmitted.

 

From: Mr N Douglas <[4][FOI #443683 email]>

Sent: 06 November 2017 14:37

To: BCCG, Contactus (NHS BRISTOL CCG)

Subject: Freedom of Information request - NHS Wheelchair Services

 

Dear NHS Bristol Clinical Commissioning Group,

 

1.      Who provides your current Wheelchair Service

a.      Is your provider an NHS organisation or a contracted-out, non-NHS
organisation?

b.      What is the name of your current provider?

c.      What is the name of the Wheelchair Service Manager?

 

2.      How your wheelchair services are provided

a.      Do you combine your Wheelchair Service with any other service,
such as Prosthetics or Community Equipment?  If so, please provide a list
of the other services.

b.      Is your Wheelchair Service exclusive to your CCG?

c.      If you service is combined with another please provide a list of
the CCGs that share this Wheelchair Service and confirm who is the lead
CCG?

d.      Is the Repair and Maintenance element of the service “integrated”
or contracted out to a 3rd party Approved Repairer?

e.      If you have an externally provided Approved Repairer, what is the
name of your current provider?

 

3.      About your wheelchair service

a.      What is the size of the population covered by your Wheelchair
Service?

b.      How many registered service users are served by the Wheelchair
Service?

 

4.      About the Integrated (Combined service and Repair & Maintenance)
contract with your provider

a.      What is the contract spend in the last financial year for the
Integrated Wheelchair Service?

b.      Please state the dates of your last financial year.

c.      When was the Integrated Wheelchair Service last tendered?

d.      When does the current contract expire? Please provide details of
any potential contract extension?

e.      Please provide the date this Wheelchair Service will be next
tendered

 

5.      About the Repair and Maintenance (R&M) sub-contract with your
wheelchair provider (where appropriate)

a.      What is the contract spend in the last financial year for the R&M
Wheelchair Service?

b.      Please state the dates of your last financial year.

c.      When was the R&M Wheelchair Service last tendered?

d.      When does the current R&M sub-contract expire?  Please provide
details of any potential contract extension

e.      Please provide the date that R&M Wheelchair Service sub-contract
will be next tendered

 

Yours faithfully,

 

Mr N Douglas

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[5][FOI #443683 email]

 

Is [6][Bristol CCG request email] the wrong address for Freedom of Information
requests to NHS Bristol Clinical Commissioning Group? If so, please
contact us using this form:

[7]https://www.whatdotheyknow.com/change_re...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[8]https://www.whatdotheyknow.com/help/offi...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[9]https://www.whatdotheyknow.com/help/ico-...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

show quoted sections

Foi (NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT), NHS Bristol Clinical Commissioning Group

2 Attachments

Reference: FOI 23205 WIL 99N - Wheelchair Services

 

Dear Mr Douglas

 

Thank you for your request for information which we received on 6 November
2017 regarding documents and services relating to Wheelchair Services.

 

Under Section 1 (1) (a) and (b) of the Freedom of Information Act 2000, I
can confirm that the CCG does hold the information requested. 

 

Please find attached the response to your request, which is sent on behalf
of the following Clinical Commissioning Group (CCG).

 

o NHS Wiltshire CCG

 

Your request for information has been dealt with in accordance with the
Freedom of Information Act (2000) and we hope that you find this response
helpful.

 

The information supplied to you continues to be protected by copyright. 

You are free to use it for your own purposes, including for private study
and non-commercial research, and for any other purpose authorised by an

exception in current copyright law.  

Documents (except photographs) can also be used in the UK without
requiring permission for the purposes of news reporting. 

Any other reuse, for example, commercial publication, would require the
permission of the copyright holder. 

If you are not satisfied with the way in which we have dealt with your
request for information, then in accordance with the Act you may ask us to
conduct a review. 

Internal review requests should be submitted within two months of the date
of receipt of the response to your original request and should be
addressed to:

 

Freedom of Information Reviews, Freedom of Information Manager, 57- 59
Bath Road, Reading, Berkshire, RG30 2BA.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. 

Generally, the Information Commissioner's Office cannot make a decision
unless you have already exhausted NHS South, Central and West
Commissioning

Support Unit's internal review procedure. 

The Information Commissioner can be contacted at: The Information
Commissioner's Office, Wycliffe House, Wycliffe Lane, Wilmslow, Cheshire,
SK6 5AF.

 

Further information about the Freedom of Information Act can be sourced on
the Information Commissioner's website: [1]https://ico.org.uk/

 

If you have any queries about this e-mail, please contact me.  Please
remember to quote the reference number above in any future communications.

 

With kind regards

 

Laine

 

Laine Newman | Freedom of Information (FOI) Officer

NHS South, Central and West Commissioning Support Unit

 

[2]www.scwcsu.nhs.uk

 

Please be aware that all e-mails received and sent by this organisation
are subject to the Freedom of Information Act (2000) and may be disclosed
to a third party.

If you believe you have been sent this message in error, please inform the
sender and delete the message and any attachments as soon as possible.

All messages sent by this organisation are checked for viruses but this
does not, and cannot, guarantee that a virus has not been transmitted.

 

[3]Description: Email-Signature-Logo-v1

 

From: Foi (NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT)
Sent: 09 November 2017 09:15
To: [email address]'
Subject: FOI 23205 WIL 99N - Wheelchair Services - FOI Request Ack

 

Reference: FOI 23205 WIL 99N

 

Dear Mr Douglas

 

I have made an error on the acknowledgement reference. Apologies for
this. 

 

Please see above for the correct reference number.

 

Kind regards,

 

Jacqui Grainger | Freedom of Information (FOI) Officer

South, Central and West Commissioning Support Unit

 

01380 733885 | [4][email address]

 

[5]www.scwcsu.nhs.uk

 

[6]http://intranet.scwcsu.nhs.uk/index.php/...

 

Please be aware that all e-mails received and sent by this organisation
are subject to the Freedom of Information Act (2000) and may be disclosed
to a third party. If you believe you have been sent this message in error,
please inform the sender and delete the message and any attachments as
soon as possible. All messages sent by this organisation are checked for
viruses but this does not, and cannot, guarantee that a virus has not been
transmitted.

 

 

 

 

 

From: Foi (NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT)
Sent: 09 November 2017 09:07
To: '[email address]'
Subject: FOI 23205 EHS 09F - Wheelchair Services - FOI Request Ack

 

Reference: FOI 23205 WIL 99N

 

 

Dear Mr Douglas

 

Thank you for your request for information which we received on 6 November
2017 regarding documents and services relating to Wheelchair Services.

 

I am pleased to acknowledge your request on behalf of the following
Clinical Commissioning Group (CCG):

 

o NHS Wiltshire CCG

 

We will be dealing with your request for information in accordance with
the Freedom of Information Act 2000.

 

Under the Act we have 20 working days to respond to your request and we
expect to be in a position to reply to you by 4 December 2017.

 

Dealing with your request:

In normal circumstances we should be able to (a) confirm or deny that we
hold this information and (b) if we hold it, send it to you within the
statutory timescale of 20 working days. You should note however that the
Act defines a number of exemptions which may prevent us complying with
either of these duties. We will explain if this is the case and if we
apply the 'public interest test' to our decision.

 

If you have any queries about this e-mail, please contact me quoting the
reference number above in any future communications.

Further information about the Freedom of Information Act and the
Environmental Information Regulations may be found on the Information
Commissioner’s website at [7]http://www.ico.gov.uk/.

 

Yours sincerely,

Jacqui Grainger | Freedom of Information (FOI) Officer

South, Central and West Commissioning Support Unit

[8]www.scwcsu.nhs.uk

 

[9]http://intranet.scwcsu.nhs.uk/index.php/...

 

Please be aware that all e-mails received and sent by this organisation
are subject to the Freedom of Information Act (2000) and may be disclosed
to a third party. If you believe you have been sent this message in error,
please inform the sender and delete the message and any attachments as
soon as possible. All messages sent by this organisation are checked for
viruses but this does not, and cannot, guarantee that a virus has not been
transmitted.

 

 

 

 

 

show quoted sections

Foi (NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT), NHS Bristol Clinical Commissioning Group

2 Attachments

Reference: FOI 23160 BRI 11H

 

Dear Mr Douglas,

 

Thank you for your request for information which we received on 06
November 2017 regarding documents and services relating to Wheelchair
Service.

 

Under section 1 (1) (a) and (b) of the Freedom of Information Act 2000, I
can confirm that the CCG does hold some of/the information requested. 
Please find attached the response to your request, which is sent on behalf
of the following Clinical Commissioning Group (CCG).

 

o NHS Bristol CCG

 

Your request for information has been dealt with in accordance with the
Freedom of Information Act (2000) and we hope that you find this response
helpful.

 

The information supplied to you continues to be protected by copyright. 
You are free to use it for your own purposes, including for private study
and non-commercial research, and for any other purpose authorised by an
exception in current copyright law.  Documents (except photographs) can
also be used in the UK without requiring permission for the purposes of
news reporting.  Any other reuse, for example, commercial publication,
would require the permission of the copyright holder. 

 

 

If you are not satisfied with the way in which we have dealt with your
request for information, then in accordance with the Act you may ask us to
conduct a review.  Internal review requests should be submitted within two
months of the date of receipt of the response to your original request and
should be addressed to:

 

Freedom of Information Reviews, Freedom of Information Manager, 57 - 59
Bath Road, Reading, Berkshire, RG30 2BA.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  Generally, the Information Commissioner's Office cannot make a
decision unless you have already exhausted NHS South, Central and West
Commissioning Support Unit's internal review procedure.  The Information
Commissioner can be contacted at:  The Information Commissioner's Office,
Wycliffe House, Wycliffe Lane, Wilmslow, Cheshire, SK6 5AF.

 

Further information about the Freedom of Information Act can be sourced on
the Information Commissioner's website: [1]http://www.ico.gov.uk/.

 

If you have any queries about this e-mail, please contact me.  Please
remember to quote the reference number above in any future communications.

 

 

Yours sincerely,

Tierney

 

Tierney Borrett | Freedom of Information Officer

 

NHS South, Central and West Commissioning Support Unit

 

[2]www.scwcsu.nhs.uk

 

 

[3]Email-Signature-Logo-v1

Please be aware that all e-mails received and sent by this organisation
are subject to the Freedom of Information Act (2000) and may be disclosed
to a third party. If you believe you have been sent this message in error,
please inform the sender and delete the message and any attachments as
soon as possible. All messages sent by this organisation are checked for
viruses but this does not, and cannot, guarantee that a virus has not been
transmitted.

 

From: Foi (NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT)
Sent: 07 November 2017 14:50
To: '[FOI #443683 email]'
Subject: FW: FOI 23160 BRI 11H - Wheelchair Service - FOI Request

 

Reference: FOI 23160 BRI 11H

 

Dear Mr Douglas.

 

Thank you for your request for information which we received on 06
November 2017 regarding documents and services relating to Wheelchaire
Service

 

I am pleased to acknowledge your request on behalf of the following
Clinical Commissioning Group (CCG):

 

o NHS Bristol CCG

 

We will be dealing with your request for information in accordance with
the Freedom of Information Act 2000.

 

Under the Act we have 20 working days to respond to your request and we
expect to be in a position to reply to you by 04 December 2017

 

If you have any queries about this e-mail, please contact me quoting the
reference number above in any future communications.

Further information about the Freedom of Information Act and the
Environmental Information Regulations may be found on the Information
Commissioner’s website at [4]https://ico.org.uk/.

 

Yours sincerely,

Tierney

 

Tierney Borrett | Freedom of Information Officer

 

NHS South, Central and West Commissioning Support Unit

 

[5]www.scwcsu.nhs.uk

 

 

[6]Email-Signature-Logo-v1

Please be aware that all e-mails received and sent by this organisation
are subject to the Freedom of Information Act (2000) and may be disclosed
to a third party. If you believe you have been sent this message in error,
please inform the sender and delete the message and any attachments as
soon as possible. All messages sent by this organisation are checked for
viruses but this does not, and cannot, guarantee that a virus has not been
transmitted.

 

From: Mr N Douglas <[7][FOI #443683 email]>

Sent: 06 November 2017 14:37

To: BCCG, Contactus (NHS BRISTOL CCG)

Subject: Freedom of Information request - NHS Wheelchair Services

 

Dear NHS Bristol Clinical Commissioning Group,

 

1.      Who provides your current Wheelchair Service

a.      Is your provider an NHS organisation or a contracted-out, non-NHS
organisation?

b.      What is the name of your current provider?

c.      What is the name of the Wheelchair Service Manager?

 

2.      How your wheelchair services are provided

a.      Do you combine your Wheelchair Service with any other service,
such as Prosthetics or Community Equipment?  If so, please provide a list
of the other services.

b.      Is your Wheelchair Service exclusive to your CCG?

c.      If you service is combined with another please provide a list of
the CCGs that share this Wheelchair Service and confirm who is the lead
CCG?

d.      Is the Repair and Maintenance element of the service “integrated”
or contracted out to a 3rd party Approved Repairer?

e.      If you have an externally provided Approved Repairer, what is the
name of your current provider?

 

3.      About your wheelchair service

a.      What is the size of the population covered by your Wheelchair
Service?

b.      How many registered service users are served by the Wheelchair
Service?

 

4.      About the Integrated (Combined service and Repair & Maintenance)
contract with your provider

a.      What is the contract spend in the last financial year for the
Integrated Wheelchair Service?

b.      Please state the dates of your last financial year.

c.      When was the Integrated Wheelchair Service last tendered?

d.      When does the current contract expire? Please provide details of
any potential contract extension?

e.      Please provide the date this Wheelchair Service will be next
tendered

 

5.      About the Repair and Maintenance (R&M) sub-contract with your
wheelchair provider (where appropriate)

a.      What is the contract spend in the last financial year for the R&M
Wheelchair Service?

b.      Please state the dates of your last financial year.

c.      When was the R&M Wheelchair Service last tendered?

d.      When does the current R&M sub-contract expire?  Please provide
details of any potential contract extension

e.      Please provide the date that R&M Wheelchair Service sub-contract
will be next tendered

 

Yours faithfully,

 

Mr N Douglas

 

-------------------------------------------------------------------

 

Please use this email address for all replies to this request:

[8][FOI #443683 email]

 

Is [9][Bristol CCG request email] the wrong address for Freedom of Information
requests to NHS Bristol Clinical Commissioning Group? If so, please
contact us using this form:

[10]https://www.whatdotheyknow.com/change_re...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[11]https://www.whatdotheyknow.com/help/offi...

 

For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:

[12]https://www.whatdotheyknow.com/help/ico-...

 

Please note that in some cases publication of requests and responses will
be delayed.

 

If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.

 

 

show quoted sections