Dear NHS Solihull Clinical Commissioning Group,

Please may I request the following information with regard to NHS Wheelchair Services, to be provided under the Freedom of Information Act.
1. Who provides your current Wheelchair Service
a. Is your provider an NHS organisation or a contracted-out, non-NHS organisation?
b. What is the name of your current provider?
c. What is the name of the Wheelchair Service Manager?

2. How your wheelchair services are provided
a. Do you combine your Wheelchair Service with any other service, such as Prosthetics or Community Equipment? If so, please provide a list of the other services.
b. Is your Wheelchair Service exclusive to your CCG?
c. If you service is combined with another please provide a list of the CCGs that share this Wheelchair Service and confirm who is the lead CCG?
d. Is the Repair and Maintenance element of the service “integrated” or contracted out to a 3rd party Approved Repairer?
e. If you have an externally provided Approved Repairer, what is the name of your current provider?

3. About your wheelchair service
a. What is the size of the population covered by your Wheelchair Service?
b. How many registered service users are served by the Wheelchair Service?

4. About the Integrated (Combined service and Repair & Maintenance) contract with your provider
a. What is the contract spend in the last financial year for the Integrated Wheelchair Service?
b. Please state the dates of your last financial year.
c. When was the Integrated Wheelchair Service last tendered?
d. When does the current contract expire please provide details of any potential contract extension?
e. Please provide the date this Wheelchair Service will be next tendered

5. About the Repair and Maintenance (R&M) sub-contract with your wheelchair provider (where appropriate)
a. What is the contract spend in the last financial year for the R&M Wheelchair Service?
b. Please state the dates of your last financial year.
c. When was the R&M Wheelchair Service last tendered?
d. When does the current R&M sub-contract expire please provide details of any potential contract extension
e. Please provide the date that R&M Wheelchair Service sub-contract will be next tendered

Thank you

Yours faithfully,

Mr N Douglas

CCG FOI, Solihull (NHS SOLIHULL CCG), NHS Solihull Clinical Commissioning Group

Dear Mr Douglas

Thank you for your email dated 15 November 2017 requesting information
about NHS Wheelchair Services.    Your request is being managed under the
terms of the Freedom of Information Act 2000.

We aim to provide you with a response within 20 working days as per the
statutory time limit, therefore you should receive a response by 13
December 2017.  However, this may take longer where certain exemptions
apply or depending on the nature of your request. We will let you know in
advance if we need more time to complete your request.

In some circumstances a fee may be payable, however if this is the case,
we will let you know in advance.

If you have any queries or concerns or are dissatisfied with the service
you have received in relation to your request, please do not hesitate to
contact me. If you wish to request a review of the handling of your
request, you should write to the: Head of Governance via email at
[1][email address] in the first instance.   Please remember to
quote the reference number above in any future communications.

If you remain dissatisfied with the outcome of your review and wish to
make a formal compliant please address this to the Complaints Team at
Friars Gate using the above address - Email:
[2][email address]

In addition if you are not satisfied with the outcome of your complaint or
review, you may apply directly to the Information Commissioner for a
decision. Generally, the ICO cannot make a decision unless you have
exhausted the complaints procedure provided by the CCG. 

The Information Commissioner can be contacted at: 

 

Information Commissioner's Office, 

Wycliffe House, 

Water Lane, 

Wilmslow, 

Cheshire, 

SK9 5AF  Telephone: 08456 30 60 60 or 01625 54 57 45 - [3]www.ico.gov.uk

Yours sincerely

 

FOI Team

NHS Solihull CCG

 

Email: [4][email address]

Tel: 0121 713 8940

NHS Solihull Clinical Commissioning Group • Friars Gate • 1011 Stratford
Road • Shirley • Solihull • B90 4BN
[5]www.solihullccg.nhs.uk

 

show quoted sections

DEWSBURY, Michael (NHS BIRMINGHAM SOUTH AND CENTRAL CCG), NHS Solihull Clinical Commissioning Group

Dear Mr Douglas,

 

FREEDOM OF INFORMATION ACT 2000 – SECTION 8 REQUEST 

 

Thank you for your request for information dated 15 November. Your request
has been managed under the terms of the Freedom of Information Act 2000. 

 

You requested the following information under section 8 of the Act:

 

Please may I request the following information with regard to NHS
Wheelchair Services, to be provided under the Freedom of Information Act.

1.            Who provides your current Wheelchair Service 

a.            Is your provider an NHS organisation or a contracted-out,
non-NHS organisation?

b.            What is the name of your current provider?

c.            What is the name of the Wheelchair Service Manager?

 

2.            How your wheelchair services are provided

a.            Do you combine your Wheelchair Service with any other
service, such as Prosthetics or Community Equipment?  If so, please
provide a list of the other services.

b.            Is your Wheelchair Service exclusive to your CCG?

c.            If you service is combined with another please provide a
list of the CCGs that share this Wheelchair Service and confirm who is the
lead CCG?

d.            Is the Repair and Maintenance element of the service
“integrated” or contracted out to a 3rd party Approved Repairer?

e.            If you have an externally provided Approved Repairer, what
is the name of your current provider?

 

3.            About your wheelchair service

a.            What is the size of the population covered by your
Wheelchair Service?

b.            How many registered service users are served by the
Wheelchair Service?

 

4.            About the Integrated (Combined service and Repair &
Maintenance) contract with your provider

a.            What is the contract spend in the last financial year for
the Integrated Wheelchair Service?

b.            Please state the dates of your last financial year.

c.            When was the Integrated Wheelchair Service last tendered?

d.            When does the current contract expire please provide details
of any potential contract extension?

e.            Please provide the date this Wheelchair Service will be next
tendered

 

5.            About the Repair and Maintenance (R&M) sub-contract with
your wheelchair provider (where appropriate)

a.            What is the contract spend in the last financial year for
the R&M Wheelchair Service?

b.            Please state the dates of your last financial year.

c.            When was the R&M Wheelchair Service last tendered?

d.            When does the current R&M sub-contract expire please provide
details of any potential contract extension

e.            Please provide the date that R&M Wheelchair Service
sub-contract will be next tendered

 

Our response to your request is:

 

+------------------------------------------------------------------------+
|Question 1a |
|------------------------------------------------------------------------|
|Please may I request the following information with regard to NHS |
|Wheelchair Services, to be provided under the Freedom of Information |
|Act. |
| |
|Who provides your current Wheelchair Service?  Is your provider an NHS |
|organisation or a contracted-out, non-NHS organisation? |
| |
|  |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|NHS organisation |
|------------------------------------------------------------------------|
|Question 1b |
|------------------------------------------------------------------------|
|What is the name of your current provider? |
| |
|  |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Birmingham Community Healthcare NHS Foundation Trust |
| |
|Birmingham Women’s and Children’s NHS Foundation Trust |
| |
|  |
|------------------------------------------------------------------------|
|Question 1c |
|------------------------------------------------------------------------|
|What is the name of the Wheelchair Service Manager? |
| |
|  |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Solihull CCG does not hold this information. |
|------------------------------------------------------------------------|
|Question 2a |
|------------------------------------------------------------------------|
|How your wheelchair services are provided |
| |
|Do you combine your Wheelchair Service with any other service, such as |
|Prosthetics or Community Equipment?  If so, please provide a list of the|
|other services. |
| |
|  |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|No |
|------------------------------------------------------------------------|
|Question 2b |
|------------------------------------------------------------------------|
|Is your Wheelchair Service exclusive to your CCG? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|No |
|------------------------------------------------------------------------|
|Question 2c |
|------------------------------------------------------------------------|
|If you service is combined with another please provide a list of the |
|CCGs that share this Wheelchair Service and confirm who is the lead CCG?|
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Birmingham South Central CCG leads on the contract with Birmingham |
|Community Healthcare NHS Foundation Trust.  The service is also |
|commissioned by Birmingham CrossCity, Redditch and Bromsgrove, Sandwell |
|and West Birmingham, Solihull, Walsall and Dudley CCGs |
|------------------------------------------------------------------------|
|Question 2d |
|------------------------------------------------------------------------|
|Is the Repair and Maintenance element of the service “integrated” or |
|contracted out to a 3rd party Approved Repairer? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Solihull  CCG does not hold this information. |
|------------------------------------------------------------------------|
|Question 2e |
|------------------------------------------------------------------------|
|If you have an externally provided Approved Repairer, what is the name |
|of your current provider? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Solihull  CCG does not hold this information. |
|------------------------------------------------------------------------|
|Question 3a |
|------------------------------------------------------------------------|
|About your wheelchair service |
| |
|  |
| |
|What is the size of the population covered by your Wheelchair Service? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Solihull  CCG does not hold this information. |
|------------------------------------------------------------------------|
|Question 3b |
|------------------------------------------------------------------------|
|How many registered service users are served by the Wheelchair Service? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Solihull  CCG does not hold this information. |
|------------------------------------------------------------------------|
|Question 4a |
|------------------------------------------------------------------------|
|About the Integrated (Combined service and Repair & Maintenance) |
|contract with your provider |
| |
|  |
| |
|What is the contract spend in the last financial year for the Integrated|
|Wheelchair Service? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|The total spend was £59,264 |
|------------------------------------------------------------------------|
|Question 4b |
|------------------------------------------------------------------------|
|Please state the dates of your last financial year. |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|1 April, 2016 to 31 March, 2017 |
|------------------------------------------------------------------------|
|Question 4c |
|------------------------------------------------------------------------|
|When was the Integrated Wheelchair Service last tendered? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Solihull CCG does not hold this information.  The contract was in place |
|before the CCG was established. |
|------------------------------------------------------------------------|
|Question 4d |
|------------------------------------------------------------------------|
|When does the current contract expire please provide details of any |
|potential contract extension? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|The contract is a rolling contract. |
|------------------------------------------------------------------------|
|Question 4e |
|------------------------------------------------------------------------|
|Please provide the date this Wheelchair Service will be next tendered |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|No date is planned. |
|------------------------------------------------------------------------|
|Question 5a |
|------------------------------------------------------------------------|
|About the Repair and Maintenance (R&M) sub-contract with your wheelchair|
|provider (where appropriate) |
| |
|  |
| |
|What is the contract spend in the last financial year for the R&M |
|Wheelchair Service? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Not applicable.  |
|------------------------------------------------------------------------|
|Question 5b |
|------------------------------------------------------------------------|
|Please state the dates of your last financial year. |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Not applicable. |
|------------------------------------------------------------------------|
|Question 5c |
|------------------------------------------------------------------------|
|When was the R&M Wheelchair Service last tendered? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Not applicable. |
|------------------------------------------------------------------------|
|Question 5d |
|------------------------------------------------------------------------|
|When does the current R&M sub-contract expire please provide details of |
|any potential contract extension |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Not applicable. |
|------------------------------------------------------------------------|
|Question 5e |
|------------------------------------------------------------------------|
|Please provide the date that R&M Wheelchair Service sub-contract will be|
|next tendered |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Not applicable. |
+------------------------------------------------------------------------+

 

If you have any queries or concerns or are dissatisfied with the service
you have received in relation to your request, please do not hesitate to
contact me. If you wish to make request a review of the decision, you
should write to the: Governance Manager via email at
[NHS Solihull CCG request email] in the first instance. 

 

If you remain unsatisfied with the outcome of your review and wish to make
a formal compliant please address this to the Complaints Team at Friars
Gate using the above address - Email: [email address]

 

In addition if you are not satisfied with the outcome of your complaint or
review, you may apply directly to the Information Commissioner for a
decision. Generally, the ICO cannot make a decision unless you have
exhausted the complaints procedure provided by the CCG. 

 

The Information Commissioner can be contacted at: 

Information Commissioner's Office, 

Wycliffe House, 

Water Lane, 

Wilmslow, 

Cheshire, 

SK9 5AF  Telephone: 08456 30 60 60 or 01625 54 57 45 - www.ico.gov.uk     

 

Kind regards,

 

 

FOI Team

NHS Solihull CCG Email: [NHS Solihull CCG request email]

 

Tel: 0121 713 8940

 

NHS Solihull Clinical Commissioning Group • Friars Gate • 1011 Stratford
Road • Shirley • Solihull • B90 4BN www.solihullccg.nhs.uk

 

show quoted sections

DEWSBURY, Michael (NHS BIRMINGHAM SOUTH AND CENTRAL CCG), NHS Solihull Clinical Commissioning Group

Dear Mr Douglas,

FREEDOM OF INFORMATION ACT 2000 – SECTION 8 REQUEST 

Thank you for your request for information dated 15 November. Your request
has been managed under the terms of the Freedom of Information Act 2000. 

You requested the following information under section 8 of the Act:

+------------------------------------------------------------------------+
|Question 1a |
|------------------------------------------------------------------------|
|Please may I request the following information with regard to NHS |
|Wheelchair Services, to be provided under the Freedom of Information |
|Act. |
| |
|Who provides your current Wheelchair Service?  Is your provider an NHS |
|organisation or a contracted-out, non-NHS organisation? |
| |
|  |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|In-house service commissioned through Solihull Metropolitan Borough |
|Council, as part of a Section 75 Agreement, aligned to the Community |
|Equipment Service |
|------------------------------------------------------------------------|
|Question 1b |
|------------------------------------------------------------------------|
|What is the name of your current provider? |
| |
|  |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Solihull Metropolitan Borough Council |
|------------------------------------------------------------------------|
|Question 1c |
|------------------------------------------------------------------------|
|What is the name of the Wheelchair Service Manager? |
| |
|  |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Mark Swingler |
|------------------------------------------------------------------------|
|Question 2a |
|------------------------------------------------------------------------|
|How your wheelchair services are provided |
| |
|Do you combine your Wheelchair Service with any other service, such as |
|Prosthetics or Community Equipment?  If so, please provide a list of the|
|other services. |
| |
|  |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Aligned to jointly commissioned Community Equipment Service. Shared |
|resources (staff / buildings) |
|------------------------------------------------------------------------|
|Question 2b |
|------------------------------------------------------------------------|
|Is your Wheelchair Service exclusive to your CCG? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Yes |
|------------------------------------------------------------------------|
|Question 2c |
|------------------------------------------------------------------------|
|If you service is combined with another please provide a list of the |
|CCGs that share this Wheelchair Service and confirm who is the lead CCG?|
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Not applicable |
|------------------------------------------------------------------------|
|Question 2d |
|------------------------------------------------------------------------|
|Is the Repair and Maintenance element of the service “integrated” or |
|contracted out to a 3rd party Approved Repairer? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Contracted out to a third party |
|------------------------------------------------------------------------|
|Question 2e |
|------------------------------------------------------------------------|
|If you have an externally provided Approved Repairer, what is the name |
|of your current provider? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Serco Ltd |
|------------------------------------------------------------------------|
|Question 3a |
|------------------------------------------------------------------------|
|About your wheelchair service |
| |
|  |
| |
|What is the size of the population covered by your Wheelchair Service? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Approx. 210,000 |
|------------------------------------------------------------------------|
|Question 3b |
|------------------------------------------------------------------------|
|How many registered service users are served by the Wheelchair Service? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Approx. 4,500 |
|------------------------------------------------------------------------|
|Question 4a |
|------------------------------------------------------------------------|
|About the Integrated (Combined service and Repair & Maintenance) |
|contract with your provider |
| |
|  |
| |
|What is the contract spend in the last financial year for the Integrated|
|Wheelchair Service? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|The total spend was £417,670 |
|------------------------------------------------------------------------|
|Question 4b |
|------------------------------------------------------------------------|
|Please state the dates of your last financial year. |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|1 April, 2016 to 31 March, 2017 |
|------------------------------------------------------------------------|
|Question 4c |
|------------------------------------------------------------------------|
|When was the Integrated Wheelchair Service last tendered? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Never |
|------------------------------------------------------------------------|
|Question 4d |
|------------------------------------------------------------------------|
|When does the current contract expire please provide details of any |
|potential contract extension? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|The only element of the service due to expire is the Approved Repairer |
|Contract. This expires in March 2018 |
|------------------------------------------------------------------------|
|Question 4e |
|------------------------------------------------------------------------|
|Please provide the date this Wheelchair Service will be next tendered |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|No date is planned. |
|------------------------------------------------------------------------|
|Question 5a |
|------------------------------------------------------------------------|
|About the Repair and Maintenance (R&M) sub-contract with your wheelchair|
|provider (where appropriate) |
| |
|  |
| |
|What is the contract spend in the last financial year for the R&M |
|Wheelchair Service? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|£70,899 excluding VAT |
|------------------------------------------------------------------------|
|Question 5b |
|------------------------------------------------------------------------|
|Please state the dates of your last financial year. |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|April 2016 – March 2017 |
|------------------------------------------------------------------------|
|Question 5c |
|------------------------------------------------------------------------|
|When was the R&M Wheelchair Service last tendered? |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|2014 |
|------------------------------------------------------------------------|
|Question 5d |
|------------------------------------------------------------------------|
|When does the current R&M sub-contract expire please provide details of |
|any potential contract extension |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|The Approved Repairer element is currently part of a regional consortium|
|based tendering exercise being overseen by Health Trust Europe on behalf|
|of the participating services. Contract to commence April 2018 |
|------------------------------------------------------------------------|
|Question 5e |
|------------------------------------------------------------------------|
|Please provide the date that R&M Wheelchair Service sub-contract will be|
|next tendered |
|------------------------------------------------------------------------|
|Answer |
|------------------------------------------------------------------------|
|Due to go out to tender in December 2017. |
+------------------------------------------------------------------------+

If you have any queries or concerns or are dissatisfied with the service
you have received in relation to your request, please do not hesitate to
contact me. If you wish to make request a review of the decision, you
should write to the: Governance Manager via email at
[NHS Solihull CCG request email] in the first instance. 

If you remain unsatisfied with the outcome of your review and wish to make
a formal compliant please address this to the Complaints Team at Friars
Gate using the above address - Email: [email address]

In addition if you are not satisfied with the outcome of your complaint or
review, you may apply directly to the Information Commissioner for a
decision. Generally, the ICO cannot make a decision unless you have
exhausted the complaints procedure provided by the CCG. 

The Information Commissioner can be contacted at: 

Information Commissioner's Office, 

Wycliffe House, 

Water Lane, 

Wilmslow, 

Cheshire, 

SK9 5AF  Telephone: 08456 30 60 60 or 01625 54 57 45 - www.ico.gov.uk    

Kind regards,

FOI Team

NHS Solihull CCG Email: [NHS Solihull CCG request email]

Tel: 0121 713 8940

NHS Solihull Clinical Commissioning Group • Friars Gate • 1011 Stratford
Road • Shirley • Solihull • B90 4BN www.solihullccg.nhs.uk

 

show quoted sections

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