NHS Toner Supplies Research

Agent3 made this Freedom of Information request to South Central Ambulance Service NHS Foundation Trust as part of a batch sent to 128 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

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Agent3
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Dear South Central Ambulance Service NHS Foundation Trust,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please forward responses to the below questions.

I would like the above information to be provided to me as an electronic document.
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.

If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this letter. I would be grateful if you could confirm in writing that you have received this request.

I look forward to hearing from you.

Yours faithfully,
Gloria Zimba.

1. Who are your current print hardware device vendors of choice?

2. What approx. size is your print device fleet currently?

Single answer
a) Record number
b) Not Known
Any comments?

3. For the most recent financial year you have knowledge of, what would you estimate was the volume of toner cartridges consumed across the Trust?

Multiple choices
a) Record number
b) Not Known

Any comments?

4. What is the deciding factor over which print hardware brand you typically procure?

5. For your HP estate, is there any preference for HP original toner cartridges versus non original toner?

Multiple choices
a) Yes
b) No
c) Some
d) Not known

Any comments?

6. Which organisations do you have Managed Print Service contracts running with?

7. Do you procure toner supplies within any procurement frameworks you have operating?

8. What % of toner that is consumed do you think is procured outside of these framework agreements?

Single Answer - Record %

9. You are probably familiar with the services included in a typical MPS. If an alternative service was available that offered the benefit of an MPS but without the contractual tie in, do you think this may appeal to the trust?

Any further comments

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FOI, South Central Ambulance Service NHS Foundation Trust

This is an automatic reply.

 

Thank you for your email, please note the FOI allows us 20 working days to
answer your request.

 

We would prefer you do not send excel spreadsheets with your FOI request,
due to the risk of computer viruses.

 

Please note do not accept any form of pre-formatted documents for
completion and that we require requests to include your requirements in
full within the body of the original message.

 

 

Information Governance Team

[1]South Central Ambulance NHS Foundation Trust
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think before you print.

[2]South Central Ambulance NHS Foundation Trust

References

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2. http://www.scas.nhs.uk/

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FOI, South Central Ambulance Service NHS Foundation Trust

Good afternoon,

 

Apologies in the delay in responding to your request. Please see the
information below:

 

1. Who are your current print hardware device vendors of choice?

Konica

 

2. What approx. size is your print device fleet currently?

73 Printers of various configurations and models.

 

3. For the most recent financial year you have knowledge of, what would
you estimate was the volume of toner cartridges consumed across the Trust?

Multiple choices 

a)            Record number

b)            Not Known

 

4. What is the deciding factor over which print hardware brand you
typically procure?

Cost/ print anywhere, secure printing, customer service and support

 

5. For your HP estate, is there any preference for HP original toner
cartridges versus non original toner?

Multiple choices

a)            Yes

b)            No

c)            Some

d)            Not known

 

Whilst in warranty then 3rd party however only a handful exist now

 

6. Which organisations do you have Managed Print Service contracts running
with?

Konica

 

7. Do you procure toner supplies within any procurement frameworks you
have operating?         

Yes

 

8. What % of toner that is consumed do you think is procured outside of
these framework agreements?

0 %

 

9. You are probably familiar with the services included in a typical MPS.
If an alternative service was available that offered the benefit of an MPS
but without the contractual tie in, do you think this may appeal to the
trust?

No

 

Any further comments

We don’t purchase toners they are supplied as part of the managed printer
solution with Konica, the only exception to this is the HP make ready
printers which have toners supplied by procurement from their office
supplies company they use. The managed printer solution is an ICT
responsibility.

 

I hope this information meets your requirements but if you are unhappy
with the way your request for information has been handled, you can
request a review by writing to:  Will Hancock, Chief Executive, South
Central Ambulance Service NHS Trust, Units 7 & 8 Talisman Business Centre,
Talisman Road, Bicester, Oxon, OX26 6HR.

 

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:  The
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.  Telephone 0303 123 1113  Website 
[1]https://ico.org.uk/make-a-complaint/offi...

 

Kind Regards

 

Information Governance Officer

Unit 6 Talisman Business Park,
Talisman Road, Bicester OX26 6HR

[2][South Central Ambulance Service NHS Foundation Trust request email]

 

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