NHS Adult Hearing – Private Practice & Non-NHS Revenue

The request was partially successful.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the below.

NHS Adult Hearing – Private Practice & Non-NHS Revenue

The details I require are:
1. Does your NHS Adult Hearing service receive any Non-NHS revenue either directly from patients, in commission or in products or discount from manufactures, third party sellers online or otherwise? For the avoidance of doubt this should include hearing aids or devices, Bluetooth enable devices, TV streamers, hearing aid remote controls or any other peripherals. If yes, then please list volumes/values per annum or if this is not available, then please provide the budgeted value in your trusts financial forecast for years 2023/24 and if available 2024/25.
2. Do any of the professional audiologists delivering NHS services on behalf of the Trust work in private practice? If yes, have they declared to the Trust that this is a potential conflict of interest?
3. Have you received any patient, customer or service user complaints that mention the purchase or supply of any of the following? Hearing aids or devices, Bluetooth enabled devices, TV streamers, hearing aid remote controls or any other peripherals. If yes, please list the number and nature of the complaint/complaints.

Thank you for your help.

Yours sincerely

Information, Freedom (WVT), Wye Valley NHS Trust

Your request for information under the Freedom of Information Act 2000 has
reached the mailbox of the Freedom of Information Coordinator of Wye
Valley NHS Trust.

If your enquiry is a Freedom of Information Request please take this as an
acknowledgement, and your request will be responded to within 20 working
days.

If you have queries or any concerns please feel free to email us. Please
remember to quote the reference number above in any future communications.

If you are dissatisfied with the handling or response to your request and
wish to ask for a review of this, please contact me and I will arrange
this to be done. Further information is available from the Information
Commissioner’s Office who can be contacted at:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF

Telephone: 0303 123 1113
Web site:  [1]www.ico.org.uk

There is no charge for making an appeal.

Please note that there is a searchable archive log of the Trust’s FOI
responses maintained [2]here which may contain some or all of the
information requested.

Yours faithfully,

Freedom of Information Officer

Wye Valley NHS Trust,
Monkmoor Court,
31-34 Commercial Road,
Hereford, HR1 2BG

“This e-mail, together with any attachments is intended for the named
addressee(s) only.  It contains information which may be confidential and
which may also be privileged.  Unless you are the named addressee, you may
neither copy nor disclose it to anyone else.  If you have received it in
error, please notify me immediately by return e-mail and delete the
message from the computer.

Please note that Wye Valley NHS Trust may monitor e-mails sent by you to
the Trust in accordance with current legislation.”

“Any opinion expressed in this e-mail or any attached files are those of
the individual and not necessarily those of Herefordshire Council,
Herefordshire & Worcestershire Integrated Care Board (HW ICB), Wye Valley
NHS Trust or Gloucestershire Health and Care Foundation Trust. You should
be aware that Herefordshire Council, Herefordshire & Worcestershire
Integrated Care Board (HW ICB), Wye Valley NHS Trust & Gloucestershire
Health and Care Foundation Trust monitors their email service. This e-mail
and any attached files are confidential and intended solely for the use of
the addressee. This communication may contain material protected by law
from being passed on. If you are not the intended recipient and have
received this e-mail in error, you are advised that any use,
dissemination, forwarding, printing or copying of this e-mail is strictly
prohibited. If you have received this e-mail in error please contact the
sender immediately and destroy all copies of it.”

References

Visible links
1. http://www.ico.org.uk/
2. https://www.wyevalley.nhs.uk/about-us/in...

Information, Freedom (WVT), Wye Valley NHS Trust

1 Attachment

Good Afternoon,

Please find attached Wye Valley NHS Trust’s response to your Freedom of
Information request, reference FOI2024/645.

Yours sincerely,

Freedom of Information Officer

Wye Valley NHS Trust

Monkmoor Court

31-34 Commercial Road

Hereford

HR1 2BG

Please note that a database of the Trust’s previous FOI responses is
available to consult online [1]here.

“This e-mail, together with any attachments is intended for the named
addressee(s) only.  It contains information which may be confidential and
which may also be privileged.  Unless you are the named addressee, you may
neither copy nor disclose it to anyone else.  If you have received it in
error, please notify me immediately by return e-mail and delete the
message from the computer.

Please note that Wye Valley NHS Trust may monitor e-mails sent by you to
the Trust in accordance with current legislation.”

“Any opinion expressed in this e-mail or any attached files are those of
the individual and not necessarily those of Herefordshire Council,
Herefordshire & Worcestershire Integrated Care Board (HW ICB), Wye Valley
NHS Trust or Gloucestershire Health and Care Foundation Trust. You should
be aware that Herefordshire Council, Herefordshire & Worcestershire
Integrated Care Board (HW ICB), Wye Valley NHS Trust & Gloucestershire
Health and Care Foundation Trust monitors their email service. This e-mail
and any attached files are confidential and intended solely for the use of
the addressee. This communication may contain material protected by law
from being passed on. If you are not the intended recipient and have
received this e-mail in error, you are advised that any use,
dissemination, forwarding, printing or copying of this e-mail is strictly
prohibited. If you have received this e-mail in error please contact the
sender immediately and destroy all copies of it.”

References

Visible links
1. https://www.wyevalley.nhs.uk/about-us/in...