NHS Adult Hearing – Private Practice & Non-NHS Revenue

The request was partially successful.

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the below.

NHS Adult Hearing – Private Practice & Non-NHS Revenue

The details I require are:
1. Does your NHS Adult Hearing service receive any Non-NHS revenue either directly from patients, in commission or in products or discount from manufactures, third party sellers online or otherwise? For the avoidance of doubt this should include hearing aids or devices, Bluetooth enable devices, TV streamers, hearing aid remote controls or any other peripherals. If yes, then please list volumes/values per annum or if this is not available, then please provide the budgeted value in your trusts financial forecast for years 2023/24 and if available 2024/25.
2. Do any of the professional audiologists delivering NHS services on behalf of the Trust work in private practice? If yes, have they declared to the Trust that this is a potential conflict of interest?
3. Have you received any patient, customer or service user complaints that mention the purchase or supply of any of the following? Hearing aids or devices, Bluetooth enabled devices, TV streamers, hearing aid remote controls or any other peripherals. If yes, please list the number and nature of the complaint/complaints.

Thank you for your help.

Yours sincerely

Freedomofinformation, James Paget University Hospitals NHS Foundation Trust

Dear Zorina,

I am writing to acknowledge receipt of your request we received on 3rd February 2025 and to confirm that your request will be dealt with under the Freedom of Information Act 2000.

The Trust will endeavour to provide this within the 20 working-day deadline.

Many thanks,

FOI Administration

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Freedomofinformation, James Paget University Hospitals NHS Foundation Trust

1 Attachment

Dear Zorina,

Your request for information has now been considered and the information requested is attached.

The answers supplied in response to your request are for your personal use. They are copyright of James Paget University Hospitals NHS Foundation Trust and may not be copied, distributed, published, or exploited for commercial purposes or financial gain without the explicit written consent of The Trust.

Should you have any queries regarding the information provided, please do not hesitate to contact me. You have the right of appeal through. If you wish to appeal, please set out in writing your grounds of appeal and send to the address below:

Data Protection Officer
James Paget University Hospitals NHS Foundation Trust,
Lowestoft Road,
Gorleston,
Great Yarmouth,
Norfolk,
NR31 6LA.
[James Paget University Hospitals NHS Foundation Trust request email]

You may also have a right of appeal to the Information Commissioner at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Telephone: 01625 545 700.
www.informationcommissioner.gov.uk

Yours sincerely

FOI Administration

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