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Newnham Valley Gulley Entrances Maintenance

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Dear Kent County Council,
I require records of the maintenance and cleansing of each gulley entrance in the Newnham Valley between Newnham Village and Straight Hill. This is 30 plus gulleys. Covering the period between January 2013 to January 2019 i require the dates of cleaning of each of these gulley entrances that are the responsibility of Kent County Council Highways Drainage Department.

Yours faithfully,
Andria Ensing

2 Attachments

 

Information request
Our reference: 5032168

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Dear Ms Ensing
 
Thank you for your request for information received on 7 February 2019.
 
Please find attached our response to your request.
 
Yours sincerely
 
 
Kelly Leeson
Strategic and Corporate Services
+443000415985
[email address]
 
NOTE: Please do not edit the subject line when replying to this email.

 

Information request
Our reference: 5032168

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Dear Ms Ensing
 
Thank you for your request received on 12 March 2019.
  
I am sorry that you are unhappy with our response to your request made
under the Freedom of Information Act 2000 (FOIA). 
 
In accordance with your rights under the FOIA, I can confirm that we will
review our original response and consider your concerns and we will aim to
provide you with a response by 9 April 2019.
 
Yours sincerely
 
 
Pauline Banks
Information Governance Specialist
Strategic and Corporate Services
+443000415811
 
NOTE: Please do not edit the subject line when replying to this email.

1 Attachment

 

Information request
Our reference: 5032168

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Dear Mrs Ensing

Further to your complaint dated 12 March 2019, I have been tasked with
carrying out an independent review of the Council's response to your
request for information; this is in accordance with your rights under the
Freedom of Information Act 2000 (FOIA). 

There isn't a statutory timescale for carrying out reviews but to comply
with guidance we do endeavour to complete them within 20 working days
wherever possible and I would like to offer my sincere apologies for the
delay in responding to you.  This has been caused by unprecedented
resource issues within the last few weeks that has impacted on our service
delivery and we are sorry for any inconvenience this delay may have
caused.

The purpose of an FOI Review is to ensure the Council has complied with
its obligations under the FOIA and is not intended as a process for
resolving complaints or ongoing concerns. Our Acting Asset Manager Earl
Bourner has asked that if you have any specific concerns or would like
further clarification of the information provided he will be happy to
discuss. Mr Bourner can be reached on 03000 410095.

On 7^th February 2019 you asked Kent County Council (KCC) to provide you
with records of the maintenance and cleansing of each gulley entrance in
the Newnham Valley between Newnham Village and Straight Hill. This is 30
plus gulleys. Covering the period between January 2013 to January 2019 i
require the dates of cleaning of each of these gulley entrances that are
the responsibility of Kent County Council Highways Drainage Department.

We provided a response to your request on 7^th March 2019 (within time
scales) confirming that Faversham Road is part of our annual gully
cleansing schedule,

for your reference we have attached our records since 2015. Prior to this
date the individual gully asset data was not recorded in this manner and
we do not hold any

records. We have also searched our Works Asset Management system for job
raised for reactive cleansing since 2013 and this information is also
included within the spreadsheet that was attached at the time.

In your complaint and subsequent voicemail message, you suggest that the
information supplied by Highways wasn't as requested and although Newnham
Valley forms part of the annual gully cleansing schedule, no schedule was
disclosed to you.

As part of my review I have liaised with our Highways Department and Mr
Bourner advises that he has reviewed the original response and has
commented as follows: I have reviewed the below response, I was asked to
supply gully cleansing information relating to Newnham Valley and within
(wams) our works management system this is known as Faversham Road USRN
39000447 the information provided for the scheduled has been taken from
wams.

The information supplied for the reactive cleansing has again been
extracted from wams and the search was for the entire Faversham Road under
USRN 39000447 between village outskirts and Straight Hill and the
information provided is what has come from the system this is not relating
to a specific area such as Old Thatch Cottage.

There has been a new request for a plan showing the gully assets from
village out skirts to straight hill and this is something I have requested
from our service provider map16 who holds our asset drainage data. A copy
of that plan is attached and Mr Bourner is happy to discuss that further.

In completing my review I understand that the search criteria within our
Highways wams system is based on road name and the facility to narrow down
a search to specific locations along the length isn't always possible.
This is the reason disclosures often cover a much wider area than has been
requested as it isn't possible to isolate specific locations, however the
maintenance schedule and the reactive jobs for the Faversham Road USRN
39000447 were as disclosed on the spreadsheet that was provided as part of
our response.  

To conclude, I believe that the information provided was all the
information held and falling under the scope of your request, I am
therefore unable to uphold your complaint. 

If you still remain dissatisfied following this internal review, you can
appeal to the Information Commissioner, who oversees compliance with the
Freedom of Information Act 2000. Details of what you need to do, should
you wish to pursue this course of action, are available from the
Information Commissioner's website http://www.ico.org.uk/complaints

 
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 
http://www.ico.gov.uk/complaints/freedon...
 
Helpline on 0303 123 1113
 
Yours sincerely
 
 
Pauline Banks
Information Governance Specialist
Strategic and Corporate Services
 
NOTE: Please do not edit the subject line when replying to this email.

We don't know whether the most recent response to this request contains information or not – if you are Andria Ensing please sign in and let everyone know.

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