New Technology

Response to this request is delayed. By law, Post Office Limited should normally have responded promptly and by (details)

Dear Post Office Limited,

In your corporate website page - https://corporate.postoffice.co.uk/en/pu... you mention that "Post Office transactions were completed outside of our existing Horizon technology in a pilot of a new branch format".

Can you advise how many locations are trialing this and what transaction are being trialed in October 2021 and now?

One the same web page, you mention that "we will continue to deliver improvements to the current Horizon system in the meantime". What improvements have been made to the current Horizon system since October 2021?

Appreciate the response.

Li Liyan

information.rights@postoffice.co.uk, Post Office Limited

Our ref: FOI2024/01144

Dear Li Liyan,

Thank you for your request for information which was received on 18th
August. Your request is being considered under the terms of the Freedom of
Information Act 2000.

The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 16th
September.

Please remember to quote the reference number above in any future
communications.

Regards,

Data Protection and Information Rights Team

100 Wood Street,

London,

EC2V 7ER

information.rights@postoffice.co.uk, Post Office Limited

Dear Li Liyan,

We are writing in respect of your information request, FOI2024/01144. At
present, our view is that your request falls within the scope of the
qualified exemption at Section 31 (Law Enforcement) of the Freedom of
Information Act (" FOIA"), relating to the prevention or detection of
crime.

As permitted by section 10 of the FOIA, Post Office Limited (" Post
Office") requires further time to consider the public interest test in
relation to this exemption. An extension is permitted until such time as
is reasonable in the circumstances. Having considered the FOIA Code of
Practice, Post Office considers that an extension of 20 working days is
appropriate in this instance and will therefore aim to respond to you by
14th October.

Kind regards,

Data Protection and Information Rights Team

100 Wood Street

London

EC2V 7ER

[1][email address]

Post Office Limited is committed to protecting your privacy, information
about how we do this can be found on our website at
www.postoffice.co.uk/privacy

References

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1. mailto:[email%20address]

Dear [email address],
Can you please explain why you believe my request falls under Section 31 (Law Enforcement) of the Freedom of Information Act.

Thanks
Li Liyan