Dear Mr Evans

TfL Ref: 2253-2223

Thank you for your request received by Transport for London (TfL) on 5 December 2022. Please accept my apologies for the delay in acknowledging your correspondence. .

We will aim to issue a response by 5 January 2023 in accordance with the Freedom of Information Act 2000 and our information access policy.

We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

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Dear Mr Evans

 

TfL Ref: 2253-2223

 

Thank you for your request received by Transport for London (TfL) on 5
December 2022 asking for information about the ‘See It Say It Sort It’
automated messages played on the Tube.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm that we hold the information you require. You asked for the
following information:

 

Recently in the past couple of months you have added these new "See It Say
It Sort It" messages telling you the number to text the police. I have
heard them on some London Underground trains recently. There is a male
voice doing this on the Northern Line 1995 trains and Piccadilly Line 1973
trains that i recently heard. But i presume it is on other lines too.

 

I would like to ask you about this message:

 

a full list of all of the London Underground lines where this message is
playing onboard?

 

We can advise that this message is currently playing on the following
London Underground lines: Bakerloo, Central, Circle, District, Hammersmith
& City, Metropolitan, Northern and Piccadilly.

 

This message is not yet playing on the Jubilee and Victoria lines. Whilst
there is currently no timescale in place, these lines will play the
message once they have been updated.

 

• For each line can i have a full list of the exact locations where the
message plays at (as i notice it seems to be programmed to play only at
certain stops on the route)?

 

The systems used on the trains require the message to be tied to a
location. These stations are:

 

Bakerloo: Wembley Central, Regent’s Park

 

Central: Greenford, West Acton, Bond Street, Newbury Park, Woodford

 

Circle: Bayswater, Temple, Euston Square, Shepherd’s Bush Market

 

District: Bayswater, Temple, Bromley-by-Bow, Upminster Bridge, Turnham
Green, Wimbledon Park

 

Hammersmith & City: Shepherd’s Bush Market, Euston Square, Bromley-by-Bow

 

Metropolitan: Chorleywood, Northwick Park, Euston Square

 

Northern: Clapham North, Goodge Street, Borough, Archway, Belsize Park

 

Piccadilly: Wood Green, Gloucester Road, Sudbury Town, Hatton Cross

 

What is the name of this new male voiceover artist that has recorded this
new automated announcement about the number to text the police?

 

Adrian Hieatt.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

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