New Routemaster

Julian Damion made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was refused by Transport for London.

Dear Transport for London,

I have numerous questions in relation to the New Routemaster bus.

1. What is the fare evasion rate on routes served with New Routemaster buses and on (two-door) conventional buses?

2. How many people were prosecuted for fare evasion on routes served with New Routemaster buses since the routes were converted to New Routemasters?

3. How much has TfL lost due to fare evasion on routes served with New Routemaster buses?

4. Is it optional for passengers with weekly/monthly/annual Bus passes on Oyster, Travelcards on Oyster, staff passes, Freedom passes or English National Concessionary Travel Scheme (ENCTS) passes to touch in as they board using the middle and rear doors of the New Routemaster Bus. Also can passengers with paper Travelcards can board using the middle and rear door of the New Routemaster bus?

5. What bus routes have the highest offences for fare evasion on London Buses?

6. How many complaints were made about the fare evasion on the New Routemaster bus?

7. How many complaints did TfL receive in relation to air cooling issues with the New Routemaster bus?

8. How many accidents (vehicle collisions) was involved with the New Routemaster bus since they first entered into service?

9. Have the ‘One Hour Hopper’ fare reduced fare evasion on London Buses including New Routemaster routes?

10. Since the conductors were removed on New Routemaster buses, did the fare evasion on the routes increase?

11. What were the routes that were served by conductors for the New Routemaster buses, and what was the cost to have conductors on those routes?

12. What is the number of incidents involved with the open platform such as passengers falling off the open platform on the New Routemaster bus?

13. Are there plans to reinstate conductors on New Routemaster buses?

14. Did the conductors for the New Routemaster buses have any revenue duties such as asking people to touch in as they boarded the New Routemaster bus?

15. What were the duties and responsibilities for conductors on the New Routemaster bus?

16. What was the fare evasion rate on routes that was served by the articulated (bendy) buses, and how much did TfL lose to fare evasion on the bendy bus?

17. What bus routes were they served by the articulated (bendy) buses in London.

18. Why did TfL withdraw the articulated (bendy) buses?

19. How many accidents (vehicle collisions, vehicle fires etc) were involved with the articulated bus when they were in London service?

20. What is the fare evasion rate on routes 507 and 521 as the service allows open boarding by the middle doors?

21. What routes are currently served with the New Routemaster buses?

22. What is the crime rate on routes served by New Routemaster as compared to routes served by conventional buses?

23. What is the rate of vandalism involving the New Routemaster bus as compared to the conventional bus?

24. How long will the New Routemaster buses last in London service?

25. Will TfL continue to invest on the existing New Routemaster buses such as upgrades and mid life refurbishment?

26. Are there plans to withdraw the New Routemaster buses?

27. How will the New Routemaster buses be withdrawn, and what bus type will it be replaced by?

28. Will there be a new double deck bus type with three doors and two staircases in a similar spec to the New Routemaster bus?

29. Is Wrightbus still selling the New Routemaster bus to private bus operating companies, including non-TfL contracted bus companies?

30. Will TfL increase the fleet of New Routemasters by requiring bus companies to purchase them upon new tender contracts?

31. How much does an individual New Routemaster bus cost?

32. Since there are six SRM’s which are used by London Sovereign, are they purchased by TfL or London Sovereign?

33. Will the SRM fleet be increased by bus operating companies purchasing these vehicles upon new route contracts?

34. Can the SRM be purchased by bus companies outside of London?

35. How much does an individual SRM bus cost?

36. Does the SRM’s have ‘No Entry’ sticker signs on the middle doors so the passengers can’t mistake the SRM to be an open boarding bus like the New Routemaster?

37. Was TfL involved with the SRM project and how much did the project cost?

38. Will the SRM and Enviro400H City be a requirement for bus operating companies to purchase as part of the Mayor’s plan to require bus companies to purchase hybrids and zero emission buses only?

39. Does TfL have plans to increase the fleet of SRM’s and Enviro400H City buses?

40. How much does an individual Enviro400H City bus cost?

41. Are the Enviro400H City buses purchased directly by the bus operating companies?

42. What bus routes are they currently served with the Enviro400H City buses?

43. Was TfL involved with the Enviro400H City bus project and how much did the project cost?

44. When is the Volvo B5LHC with the SRM bodywork going to be trialled in London service and what route is it proposed to be on?

45. What is the total cost of the New Routemaster project including break down of the costs of everything in relation to the New Routemaster project.

Yours faithfully,

Julian Damion

FOI, Transport for London

Dear Mr Damion

TfL Ref: 2272-1718

Thank you for your request received by Transport for London (TfL) on 14 November 2017. I apologise for the delay in getting back to you.

Your request will be processed in accordance with the requirements of the Freedom of Information Act and our information access policy.

Your request will be processed by TfL, the Greater London Authority and its subsidiaries to provide you with a response in accordance with the Freedom of Information Act 2000 and our information access policy.

A response will be sent to you by 13 December 2017. We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
Information Governance
Transport For London

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FOI, Transport for London

1 Attachment

Dear Mr Damion

 

TfL Ref: 2272-1718

 

Thank you for your email received by us on 14 November 2017 asking for
information about articulated buses in addition to fare evasion,
conductors, complaints, incidents and emission standards in relation to
New Routemaster buses.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy.
You asked:

 

1.What is the fare evasion rate on routes served with New Routemaster
buses and on (two-door) conventional buses?

 

2.How many people were prosecuted for fare evasion on routes served with
New Routemaster buses since the routes were converted to New Routemasters?

 

3.How much has TfL lost due to fare evasion on routes served with New
Routemaster buses?

 

4.Is it optional for passengers with weekly/monthly/annual Bus passes on
Oyster, Travelcards on Oyster, staff passes, Freedom passes or English
National Concessionary Travel Scheme (ENCTS) passes to touch in as they
board using the middle and rear doors of the New Routemaster Bus. Also can
passengers with paper Travelcards can board using the middle and rear door
of the New Routemaster bus?

 

5.What bus routes have the highest offences for fare evasion on London
Buses?

 

6.How many complaints were made about the fare evasion on the New
Routemaster bus?

 

7.How many complaints did TfL receive in relation to air cooling issues
with the New Routemaster bus?

 

8.How many accidents (vehicle collisions) was involved with the New
Routemaster bus since they first entered into service?

 

9.Have the ‘One Hour Hopper’ fare reduced fare evasion on London Buses
including New Routemaster routes?

 

10.Since the conductors were removed on New Routemaster buses, did the
fare evasion on the routes increase?

 

11.What were the routes that were served by conductors for the New
Routemaster buses, and what was the cost to have conductors on those
routes?

 

12.What is the number of incidents involved with the open platform such as
passengers falling off the open platform on the New Routemaster bus?

 

13.Are there plans to reinstate conductors on New Routemaster buses?

 

14.Did the conductors for the New Routemaster buses have any revenue
duties such as asking people to touch in as they boarded the New
Routemaster bus?

 

15.What were the duties and responsibilities for conductors on the New
Routemaster bus?

 

16.What was the fare evasion rate on routes that was served by the
articulated (bendy) buses, and how much did TfL lose to fare evasion on
the bendy bus?

 

17.What bus routes were they served by the articulated (bendy) buses in
London.

 

18.Why did TfL withdraw the articulated (bendy) buses?

 

19.How many accidents (vehicle collisions, vehicle fires etc) were
involved with the articulated bus when they were in London service?

 

20.What is the fare evasion rate on routes 507 and 521 as the service
allows open boarding by the middle doors?

 

21.What routes are currently served with the New Routemaster buses?

 

22.What is the crime rate on routes served by New Routemaster as compared
to routes served by conventional buses?

 

23.What is the rate of vandalism involving the New Routemaster bus as
compared to the conventional bus?

 

24.How long will the New Routemaster buses last in London service?

 

25.Will TfL continue to invest on the existing New Routemaster buses such
as upgrades and mid life refurbishment?

 

26.Are there plans to withdraw the New Routemaster buses?

 

27.How will the New Routemaster buses be withdrawn, and what bus type will
it be replaced by?

 

28.Will there be a new double deck bus type with three doors and two
staircases in a similar spec to the New Routemaster bus?

 

29.Is Wrightbus still selling the New Routemaster bus to private bus
operating companies, including non-TfL contracted bus companies?

 

30.Will TfL increase the fleet of New Routemasters by requiring bus
companies to purchase them upon new tender contracts?

 

31.How much does an individual New Routemaster bus cost?

 

32.Since there are six SRM’s which are used by London Sovereign, are they
purchased by TfL or London Sovereign?

 

33.Will the SRM fleet be increased by bus operating companies purchasing
these vehicles upon new route contracts?

 

34.Can the SRM be purchased by bus companies outside of London?

 

35.How much does an individual SRM bus cost?

 

36.Does the SRM’s have ‘No Entry’ sticker signs on the middle doors so the
passengers can’t mistake the SRM to be an open boarding bus like the New
Routemaster?

 

37.Was TfL involved with the SRM project and how much did the project
cost?

 

38.Will the SRM and Enviro400H City be a requirement for bus operating
companies to purchase as part of the Mayor’s plan to require bus companies
to purchase hybrids and zero emission buses only?

 

39.Does TfL have plans to increase the fleet of SRM’s and Enviro400H City
buses?

 

40.How much does an individual Enviro400H City bus cost?

 

41.Are the Enviro400H City buses purchased directly by the bus operating
companies?

 

42.What bus routes are they currently served with the Enviro400H City
buses?

 

43.Was TfL involved with the Enviro400H City bus project and how much did
the project cost?

 

44. When is the Volvo B5LHC with the SRM bodywork going to be trialled in
London service and what route is it proposed to be on?

 

45.What is the total cost of the New Routemaster project including break
down of the costs of everything in relation to the New Routemaster
project.

 

Unfortunately, to provide the information you have requested would exceed
the ‘appropriate limit’ of £450 set by the Freedom of Information
(Appropriate Limit and Fees) Regulations 2004.

 

Under section 12 of the FOI Act, we are not obliged to comply with a
request if we estimate that the cost of determining whether we hold the
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To help bring the cost of responding to your request within the £450
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Please note that we will not be taking further action until we receive
your revised request.

 

In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

Information Governance

Transport For London

 

 

 

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