New Parliamentary and Health Service Ombudsman Appointment

CA Purkis made this Freedom of Information request to House of Commons Commission

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The request was successful.

Dear House of Commons Commission,

I have a Freedom of Information request for the Public Administration and Constitutional Affairs Committee.
The PHSO is an independant crown servant appointed by the Queen on the recommendation of the Prime Minister.

Could you confirm that this statement is correct?

Could you confirm that the current PHSO, Dame Julie Mellor was appointed on the recommendation of the Chair of the PACAC, Sir Bernard Jenkin?

Dame Julie Mellor has overseen a disastrous term as an independent Ombudsman. She has ignored major NHS failings, despite many individuals and organisations calling on her to investigate scandals such as the Morecambe Bay Trust and many others. She eventually had to admit that there were serious errors in her investigation of these complaints.
In fact she had admitted to error upon error in her tenure as Ombudsman. The latest, being how she 'handled' the correspondence regarding the cover up of a sexual abuse charge involving her deputy, Mick Martin.
Yet - she is still there and has made no effort to step down immediately - as she should. Her organisational structure is so bad, that there doesn't seem to be anyone to fill her role, even temporarily.

Could you provide me with any correspondence between the Board or any other 'division' of the PHSO organisation and the PACAC, that states that Sir Alex Allan had been appointed to conduct a review into the matter, and the handling of DJM 's resignation?

Of course Sir Alex comes with his own particular set of non credentials, which is probably why his recently released review, covers nothing more than we already knew and didn't provide us with much more than that. So another waste of time and tax payers money.

Could you provide me with any correspondence of any kind - other than the review - that passed between either the Chair of the PACAC, the PACAC, or any individual members, written by Sir Alex?

It defies logic that the Chair of the PACAC actually praised Julie Mellor for her reforms and changes. Reforms and Changes which let individuals and her staff down spectacularly. One has to question the role of the Chair of the PACAC in all this as well. Julie Mellor comes from a business background. She tried very hard to turn this organisation into a business model. It didn't work. She created a gulf between the very real people, experiencing very real problems, and continued to distance herself by claiming the PHSO was an entity and not an individual. I have this on record. This approach to running the organisation alienated her not only from the individuals who so desperately needed the hands on approach of an empathetic and professional customer services oriented head, but it alienated her from her employees as well. And yet - at a gross salary - paid for by the very people she lets down on a daily basis, she still resides over the only organisation that gets more complaints about its own service than the departments its supposed to be investigating. One only has to look at the organisational structures of the Omudsman in other countries like Australia and New Zealand, to see how monumentally wrong Ms Mellor had got it. She has set up all sorts of boards and management teams to further herself from the role she, herself, is meant to undertake as a Crown Servant.

And so to my final question.

Could you provide me with any correspondence, emails, notes etc that the Committee is privy to or has exchanged regarding the appointment of a new Parliamentary and Health Service Ombudsman?

I look forward to your response.

Yours faithfully,

CA Purkis

FOI Commons, House of Commons Commission

1 Attachment

Dear CA Purkis,   

 

Thank you for your request for information dated 30 September 2016,
received by us on the same date, which is copied below.

 

We will endeavour to respond to your request promptly but in any case
within 20 working days i.e. on or before 28 October 2016.

 

If you have any queries about your request, please use the request number
quoted in the subject line of this email.

 

Yours sincerely,

 

 

Lauren Puckey | IRIS Officer
Information Rights and Information Security (IRIS) Service | House of
Commons

 

[1]cid:image002.jpg@01D02B64.34D76640

Click [2]here for information about FOI in the House of Commons,

or to see what we publish.

 

 

 

 

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Jt Oakley left an annotation ()

I thought a clarification of the dates involved might be helpful-

22 June 2015 Helen Marks Tribunal verdict.

24 June 2015 Dame Julie Mellor 'stands aside' from her position, stating that she is leaving at unconfirmed date.

:::

July 6 2015 
Dame Julie Mellor receives the damning Tribunal criticism  of her deputy - Mick Martin  - from Helen  Marks.

August 10, 2015
Monitor writes to Dame Julie Mellor alerting her to the Tribunal verdict
::::

February 2016

Health Service Journal reports the Tribunal and Mick Martin's role in the replacement of Helen Marks by his friend O'Bryan. 

31 March 2016 Mick Martin resigns 

:::


April 5 2016 Sir Alex Allen starts his review 

04 July 2016
Dame Julie Mellor resigns 

22 September 2016
Sir Alex Allen's review made public

CA Purkis left an annotation ()

Why has this woman still got her job and why is she still being paid a High Court Judges salary, when we showed in other FOI requests that she didn't even bother looking at her own mail or even getting someone to sort it for her? Ms Mellor has stood as far back as she possible could for so long now, one wonders if she even knows whats really going on in the PHSO?

phsothefacts Pressure Group left an annotation ()

Dame Julie may be getting praise from Bernard Jenkin and Jon Shortridge on behalf of the Non-execs http://www.ombudsman.org.uk/about-us/new...
but the staff were 'jubilant' at her resignation and that says it all.

Wayne Smith left an annotation ()

PHSO 29 October 2015
CLINICAL ADVISER : Satisfied it was appropriate to give my father DRUGS used in EXECUTION by LETHAL INJECTION.

80 pages of EVIDENCE sent to PHSO

MICK MARTIN PHSO 19 February 2016
APOLOGIZES for NOT INVESTIGATING & PROMISES A SWIFT URGENT REVIEW.

PHSO assure me .. NO COVER UP WILL TAKE PLACE.

MICK MARTIN RESIGNS.

PHSO .. NOT WITHIN OUT REMIT ..

PHSO then offer compensation.

Wayne Smith

CA Purkis left an annotation ()

Still don't understand why she is still there?

FOI Commons, House of Commons Commission

1 Attachment

Dear CA Purkis,

 

 

Freedom of Information Request F16-439

 

Thank you for your request for information as copied below. You asked a
number of questions about the appointment of the current Parliamentary and
Health Service Ombudsman, which we have sought to answer below.

 

1)          The PHSO is an independent crown servant appointed by the
Queen on the recommendation of the Prime Minister. Could you confirm that
this statement is correct?

 

Some information relating to your question is held by the House of
Commons.

 

We have attached a draft recruitment pack which states:

 

“This appointment will be subject to the requirements of the Parliamentary
Commissioner Act 1967 and the Health Service Commissioners Act 1993. The
Parliamentary Commissioner for Administration and the Health Service
Commissioner for England are formally appointed by Letters Patent by Her
Majesty the Queen. Both appointments have always been held by the same
person.”

 

Further information is publicly available from a number of sources,
including the website of the Parliamentary and Health Service Ombudsman:
[1]http://www.ombudsman.org.uk/about-us/bei...

 

In addition, the following House of Commons Library briefing note,
available on the parliamentary website, may be of interest to you: The
Parliamentary Ombudsman - Role and proposal for reform:
[2]http://researchbriefings.files.parliamen...

 

As some of the information you request is reasonably accessible to you
otherwise than under the Freedom of Information Act 2000 (FOIA), your
request is refused. In refusing your request the House is applying the
exemption set out in section 21 (1) and (2) (a) of the FOIA. This is an
absolute exemption and the public interest test does not apply.

 

 

2)          Could you confirm that the current PHSO, Dame Julie Mellor was
appointed on the recommendation of the Chair of the PACAC, Sir Bernard
Jenkin?

 

It is a matter of public record that Mr Bernard Jenkin, as the Chair of
the then Public Administration Select Committee, was a member of the
selection panel which recommended Dame Julie’s appointment. The following
document, which details the recommendation of the selection panel and
gives its membership, may be of interest and is publicly available here:
[3]http://www.publications.parliament.uk/pa...

 

 

3)          Could you provide me with any correspondence between the Board
or any other 'division' of the PHSO organisation and the PACAC, that
states that Sir Alex Allan had been appointed to conduct a review into the
matter, and the handling of DJM’s resignation?

and

 

4)          Could you provide me with any correspondence of any kind -
other than the review - that passed between either the Chair of the PACAC,
the PACAC, or any individual members, written by Sir Alex?

Information relating to questions 3 and 4 is held by the House of Commons.
However, the information you have requested is subject to parliamentary
privilege and therefore exempt from disclosure under section 34(1) of the
FOIA. The exemption applies in order to avoid an infringement of the
privileges of the House of Commons. Those privileges include the right of
any committee of the House to decide whether, when and how to publish
information relating to its proceedings. This is an absolute exemption and
the public interest test does not apply.

 

 

5)          Could you provide me with any correspondence, emails, notes
etc. that the Committee is privy to or has exchanged regarding the
appointment of a new Parliamentary and Health Service Ombudsman?

Some information is held by the House of Commons. The Public
Administration and Constitutional Affairs Committee received two draft
copies of the proposed recruitment pack for the role of Parliamentary and
Health Service Ombudsman. Please find attached a copy of the two draft
recruitment packs as circulated to the Committee.

 

You may, if dissatisfied with the handling of your request, complain to
the House of Commons. Alternatively, if you are dissatisfied with the
outcome of your request you may ask the House of Commons to conduct an
internal review of any decision regarding your request. Complaints or
requests for internal review should be addressed to: Information Rights
and Information Security Service, Department of HR and Change, House of
Commons, London SW1A 0AA or [4][House of Commons Commission request email]. Please ensure
that you specify the full reasons for your complaint or internal review
along with any arguments or points that you wish to make.

 

If you remain dissatisfied, you may appeal to the Information Commissioner
at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF,
[5]www.ico.gov.uk.

 

Kind regards,

 

Lauren

 

Lauren Puckey | IRIS Officer
Information Rights and Information Security (IRIS) Service | House of
Commons

Tel: 0207 219 4025 | Text Relay: 18001 219 4025 | Fifth Floor, 14 Tothill
St, London SW1H 9NB

 

[6]cid:image002.jpg@01D02B64.34D76640

Click [7]here for information about FOI in the House of Commons,

or to see what we publish.

 

 

 

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FOI Commons, House of Commons Commission

3 Attachments

Dear CA Purkis,

 

Following the below, please find attached the two documents referred to in
question 5 of your request.

 

Kindest regards,

 

Lauren

 

Lauren Puckey | IRIS Officer
Information Rights and Information Security (IRIS) Service | House of
Commons

Tel: 0207 219 4025 | Text Relay: 18001 219 4025 | Fifth Floor, 14 Tothill
St, London SW1H 9NB

 

[1]cid:image002.jpg@01D02B64.34D76640

Click [2]here for information about FOI in the House of Commons,

or to see what we publish.

 

 

 

From: FOI Commons
Sent: 27 October 2016 11:28
To: 'CA Purkis' <[FOI #362210 email]>
Subject: F16-439 Response

 

Dear CA Purkis,

 

 

Freedom of Information Request F16-439

 

Thank you for your request for information as copied below. You asked a
number of questions about the appointment of the current Parliamentary and
Health Service Ombudsman, which we have sought to answer below.

 

1)          The PHSO is an independent crown servant appointed by the
Queen on the recommendation of the Prime Minister. Could you confirm that
this statement is correct?

 

Some information relating to your question is held by the House of
Commons.

 

We have attached a draft recruitment pack which states:

 

“This appointment will be subject to the requirements of the Parliamentary
Commissioner Act 1967 and the Health Service Commissioners Act 1993. The
Parliamentary Commissioner for Administration and the Health Service
Commissioner for England are formally appointed by Letters Patent by Her
Majesty the Queen. Both appointments have always been held by the same
person.”

 

Further information is publicly available from a number of sources,
including the website of the Parliamentary and Health Service Ombudsman:
[3]http://www.ombudsman.org.uk/about-us/bei...

 

In addition, the following House of Commons Library briefing note,
available on the parliamentary website, may be of interest to you: The
Parliamentary Ombudsman - Role and proposal for reform:
[4]http://researchbriefings.files.parliamen...

 

As some of the information you request is reasonably accessible to you
otherwise than under the Freedom of Information Act 2000 (FOIA), your
request is refused. In refusing your request the House is applying the
exemption set out in section 21 (1) and (2) (a) of the FOIA. This is an
absolute exemption and the public interest test does not apply.

 

 

2)          Could you confirm that the current PHSO, Dame Julie Mellor was
appointed on the recommendation of the Chair of the PACAC, Sir Bernard
Jenkin?

 

It is a matter of public record that Mr Bernard Jenkin, as the Chair of
the then Public Administration Select Committee, was a member of the
selection panel which recommended Dame Julie’s appointment. The following
document, which details the recommendation of the selection panel and
gives its membership, may be of interest and is publicly available here:
[5]http://www.publications.parliament.uk/pa...

 

 

3)          Could you provide me with any correspondence between the Board
or any other 'division' of the PHSO organisation and the PACAC, that
states that Sir Alex Allan had been appointed to conduct a review into the
matter, and the handling of DJM’s resignation?

and

 

4)          Could you provide me with any correspondence of any kind -
other than the review - that passed between either the Chair of the PACAC,
the PACAC, or any individual members, written by Sir Alex?

Information relating to questions 3 and 4 is held by the House of Commons.
However, the information you have requested is subject to parliamentary
privilege and therefore exempt from disclosure under section 34(1) of the
FOIA. The exemption applies in order to avoid an infringement of the
privileges of the House of Commons. Those privileges include the right of
any committee of the House to decide whether, when and how to publish
information relating to its proceedings. This is an absolute exemption and
the public interest test does not apply.

 

 

5)          Could you provide me with any correspondence, emails, notes
etc. that the Committee is privy to or has exchanged regarding the
appointment of a new Parliamentary and Health Service Ombudsman?

Some information is held by the House of Commons. The Public
Administration and Constitutional Affairs Committee received two draft
copies of the proposed recruitment pack for the role of Parliamentary and
Health Service Ombudsman. Please find attached a copy of the two draft
recruitment packs as circulated to the Committee.

 

You may, if dissatisfied with the handling of your request, complain to
the House of Commons. Alternatively, if you are dissatisfied with the
outcome of your request you may ask the House of Commons to conduct an
internal review of any decision regarding your request. Complaints or
requests for internal review should be addressed to: Information Rights
and Information Security Service, Department of HR and Change, House of
Commons, London SW1A 0AA or [6][House of Commons Commission request email]. Please ensure
that you specify the full reasons for your complaint or internal review
along with any arguments or points that you wish to make.

 

If you remain dissatisfied, you may appeal to the Information Commissioner
at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF,
[7]www.ico.gov.uk.

 

Kind regards,

 

Lauren

 

Lauren Puckey | IRIS Officer
Information Rights and Information Security (IRIS) Service | House of
Commons

Tel: 0207 219 4025 | Text Relay: 18001 219 4025 | Fifth Floor, 14 Tothill
St, London SW1H 9NB

 

[8]cid:image002.jpg@01D02B64.34D76640

Click [9]here for information about FOI in the House of Commons,

or to see what we publish.

 

 

 

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