New 'Out of station interchanges' from May 2011

Mike Whitaker made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Transport for London,

I have just learned that you will finally be adding an OSI between Bank and Cannon Street NR from 22nd May (see http://www.whatdotheyknow.com/request/la... for details). This will be of significant benefit to lots of rail users in South East London, so thank you on their behalf.

Please can you provide an updated list of all OSIs including this and any other new ones being added. Please ensure that it contains the time allowed for the interchange in each direction.

Finally, please can you confirm whether there are any other changes to the Oyster system being introduced on that day, apart from the welcome abolition of the Oyster Extension Permit which has been announced already.

Yours faithfully,

Mike Whitaker.

FOI, Transport for London

Dear Mr Whitaker

Thank you for your email received by Transport for London (TfL) on 6 April
where you have asked for information about new 'Out of station
interchanges' from May 2011 as well as any other Oyster related changes
being made on this date.

Your request will be processed in accordance with TfL’s Freedom of
Information Act 2000 procedure and a response will be provided to you by
10 May in accordance with the Act.

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

Yours Sincerely

Lee Hill
FOI Case Officer

FOI Case Management Team
Corporate Governance Directorate
General Counsel
Transport for London
[1][TfL request email]

show quoted sections

FOI, Transport for London

1 Attachment

Dear Mr Whitaker

Thank you for your email received by Transport for London (TfL) on 6 April
2011 asking for an updated list of all Out of Station Interchanges (OSIs)
including the time allowed for the interchange in each direction. You have
also asked for any other changes to the Oyster system being introduced
from May 2011, apart from the abolition of the Oyster Extension Permit
which has been announced already.

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and I can confirm that TfL does hold the information
you require.

The current OSI list, including the changes being implemented on 22 May
2011 and the time allowed for the interchange in each direction, is
attached.

Principal additional changes to Oyster settings for 22 May 2011 are the
following:

(i) Putney/East Putney OSI introduced;

(ii) Bank LU station to be set for a 3-sided OSI within itself,
so that OSI interchange becomes possible between any pair of the Waterloo
& City/Northern/Central Line gatelines; and

(iii) Chorleywood gates to be set to allow entry, without charging
impact, to customers who have already touched in within maximum journey
time (to assist customers who touch in on the northbound platform but wish
to travel southbound.

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

Yours sincerely

Lee Hill

FOI Case Officer

FOI Case Management Team

Corporate Governance Directorate

General Counsel

Transport for London

[1][TfL request email]

Your right to appeal

If you are dissatisfied with the way TfL has handled your information
request, you can ask us to conduct an internal review of our decision. The
internal review will be conducted by someone who was not involved in the
processing of your original request, in accordance with the complaints
procedure published on our website at [2]www.tfl.gov.uk/foi

Requests for internal review should be addressed to:

Head of Information Access and Compliance

Floor 5, Windsor House

42-50 Victoria Street

London

SW1H 0TL

E-mail: [3][TfL request email]

Complaints to the Information Commissioner

If, following the internal review, you remain dissatisfied with the way
TfL has handled your request, then you can take your complaint to:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

A complaint form is available on the Information Commissioner’s Office
website at

[4]www.ico.gov.uk

Copyright

Any copyright in the material provided with this response is owned by TfL
or one of its subsidiary companies unless otherwise stated. The disclosure
of information does not give the person or organisation who receives it an
automatic right to re-use it in a way that would otherwise infringe
copyright (for example, by making copies, publishing it, or issuing copies
to the public). Brief extracts of the material may be reproduced under the
fair dealing provisions of the Copyright, Designs and Patents Act 1998
(sections 29 and 30) for the purposes of research for non-commercial
purposes, private study, criticism, review and news reporting. In respect
of use for criticism, review and news reporting, any reproduction must be
accompanied by an acknowledgement that TfL or one of its subsidiary
companies is the copyright owner.

Re-use

If you would like to re-use the information supplied with this response
please contact TfL using the details provided in the attached letter.
Requests for re-use will be considered in accordance with the Re-use of
Public Sector Information Regulations 2005.

References

Visible links
1. mailto:[TfL request email]
2. http://www.tfl.gov.uk/foi
3. mailto:[TfL request email]
4. http://www.ico.gov.uk/

Mike Whitaker

Dear FOI,

Thank you for your response to my request. I just have one supplimentary question about the OSIs. I have heard that there might be temporary OSIs between Tottenham Court Road and Goodge Street or Leicester Square for the duration of the works which have shut the Northern line platforms at TCR. They do not appear on the list provided so I wonder whether you could confirm the details, including times.

Yours sincerely,

Mike Whitaker

FOI, Transport for London

Dear Mr Whitaker,

Thank you for your further email.

The arrangements you have referred to are known as Emergency OSIs
(EOSI’s). EOSI’s are set and/or removed in real time by our Oyster
Control Centre in response to operational circumstances notified locally.
When a station is set for EOSI, customers become able to make an OSI-type
interchange within 30 minutes between the station and any other station
with EOSI set, including the station itself. It is not feasible to include
EOSIs in any published list because by nature their setting is so fluid.

Currently, and somewhat unusually, we have EOSI set on a semi-permanent
basis at Tottenham Court Road, Goodge Street and Leicester Square
stations. The planned period of operation is 3 April to 30 November 2011,
but the settings may be removed at any time in the light of experience.

I trust this has answered your question sufficiently. However, if this is
not the information you are looking for, please do not hesitate to contact
me.

Yours sincerely

Lee Hill
FOI Case Officer

FOI Case Management Team
Corporate Governance Directorate
General Counsel
Transport for London
[1][TfL request email]

show quoted sections

Mike Whitaker

Dear FOI,

Thank you very much for the very speedy response to my supplimentary question, it is appreciated.

I do understand that EOSIs may well be applied and removed either side of weekend engineering works and other short term alterations. I would suggest, though, that the OSIs currently showing in the list between Blackfriars NR and Temple/Mansion House are of a similar nature, given that the OSI list provided at the time of the closure of Blackfriars LU noted them as being set for the duration of that closure. I am aware that the Blackfriars closure is considerably longer than the TCR one, so possibly they are actually deemed just a little more permanent than the TCR ones.

Anyway, thank you once again for the information.

Yours sincerely,

Mike Whitaker

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site AskTheEU.org . Find out more .

AskTheEU.org