New LO lines on Tube Map

Ryan Butler made this Freedom of Information request to Transport for London Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

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Dear Transport for London,
On Thursday 15th February, you announced the new names and colours of the London Overground lines, and mentioned that these names and colours will be shown on the tube map. I have two questions regarding to the inclusion of these lines.

1. How have the line colours been chosen? The various shades of green on the LU District Line, LO Suffragette Line and the London Trams may cause some difficulties for colourblind people to see what one of these services go to their destination, especially at Barking where passengers can change between the District and Suffragette Lines.

2. How will these lines be shown on the Black and White tube map? In the press release announcing the new names and colours, you've included PDFs of the new London Overground and Tube Map, due to be introduced in the Autumn. Are you able to attach a copy of the Black and White tube map if you have access to this.

Yours faithfully,
Ryan Butler

FOI, Transport for London

Dear Ryan Butler

 

Our ref: FOI-4197-2324/GH

 

Thank you for your request received by Transport for London (TfL) on 18
February 2024 asking for information about the renaming of London
Overground lines.

 

Your request will be considered in accordance with the Freedom of
Information Act 2000 and our information access policy, and we will issue
you with a response by 15 March 2024. We publish a substantial range of
information on our website on subjects including operational performance,
contracts, expenditure, journey data, governance and our financial
performance. This includes data which is frequently asked for in FOI and
EIR requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

Yours sincerely

 

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

 

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FOI, Transport for London

1 Attachment

Dear Ryan Butler

 

Our Ref:         FOI-4197-2324/GH

 

Thank you for your request received on 18 February 2024 asking for
information about the renaming of London Overground lines.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. I
can confirm that we do hold the information you require.

 

 1. How have the line colours been chosen? The various shades of green on
the LU District Line, LO Suffragette Line and the London Trams may
cause some difficulties for colourblind people to see what one of
these services go to their destination, especially at Barking where
passengers can change between the District and Suffragette Lines.

 

 2. How will these lines be shown on the Black and White tube map? In the
press release announcing the new names and colours, you've included
PDFs of the new London Overground and Tube Map, due to be introduced
in the Autumn. Are you able to attach a copy of the Black and White
tube map if you have access to this.

 

The plan to use colours for London Overground lines is identical to the
approach taken for the London Underground, in that it will retain its own
identity that customers will recognise, the orange roundel, but with line
names and colour being used to distinguish each individual route. The
choice of which line has which colour is based on minimising confusion
with existing Tube lines or other modes of transport that have similar
colours.

It is important to emphasise that the London Overground modal identity or
brand will not change, and there will still be the familiar orange London
Overground roundels displayed outside all stations, on all platforms,
while the colour designs on the trains will not change.

 

This strategy is well understood by our customers, with over 100 years of
use on the Tube, and customer testing undertaken as part of this project
has validated this approach – including accessibility customers and
stakeholders.

 

The colours of the lines were chosen to minimise confusion with existing
Tube lines or other modes of transport that have similar colours and to
ensure they are as accessible as possible. 

 

TfL has worked with accessibility stakeholders to ensure the line colours
chosen are visually distinct and accessible as possible for all of our
customers. This has included testing how the new colours are suitable for
customers with a range of visual impairments, including colour blindness.

 

Any other maps, including the black and white map and step-free guide will
be updated in due course.

 

If this is not the information you are looking for please do not hesitate
to contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[1][TfL request email]

 

 

18/2

Freedom of Information request - New LO lines on Tube Map

 

Dear Transport for London,

On Thursday 15th February, you announced the new names and colours of the
London Overground lines, and mentioned that these names and colours will
be shown on the tube map. I have two questions regarding to the inclusion
of these lines.

 

1. How have the line colours been chosen? The various shades of green on
the LU District Line, LO Suffragette Line and the London Trams may cause
some difficulties for colourblind people to see what one of these services
go to their destination, especially at Barking where passengers can change
between the District and Suffragette Lines.

 

2. How will these lines be shown on the Black and White tube map? In the
press release announcing the new names and colours, you've included PDFs
of the new London Overground and Tube Map, due to be introduced in the
Autumn. Are you able to attach a copy of the Black and White tube map if
you have access to this.

 

Ryan Butler

[2][FOI #1089033 email]

 

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