New internal guidance on childcare costs element

The request was successful.

Dear Department for Work and Pensions,

The new Secretary of State recently told the Work and Pensions Select Committee that new internal guidance had been issued:

Q34 Siobhan Baillie: On the childcare element of Universal Credit, we have heard evidence that work coaches struggle with this. We were told that there was an effort to put a specialist childcare work coach into various
different jobcentres. I would be interested to know whether there has been any progress on this. It is a generous scheme at 85%. We know that the take-up is incredibly low and we have had witnesses before us telling us it is actively discouraging them from not only going to work but maximising their opportunity, particularly with the up-front costs. I would be interested to know what work has been done to assist work coaches to assist claimants and whether there are any potential changes coming down the track with childcare.
Mel Stride: We do recognise that we need to get the message out there. In June this year a major communication strategy was rolled out to encourage take-up, with the Department communicating new internal guidance to operational staff.

Please provide a copy of the new internal guidance issued in June.

Yours faithfully,

Owen Stevens

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been received by the DWP FOI mailbox.
 
If your email is a valid Freedom of Information request, as per Section 8
of the FOI Act 2000, you can normally expect a response within 20 working
days.
 
Please note that email FOI responses will be issued from
[1][email address]
 
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request please
contact us.
 
Information on the Department for Work and Pensions can be accessed on
gov.uk here - [2]http://www.gov.uk/dwp
 
 

show quoted sections

References

Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

freedom-of-information-request@dwp.gov.uk,

5 Attachments

Dear Owen Stevens,

I am writing in response to your request for information, received 5th
December.

Yours sincerely,

DWP Central FoI Team