Dear Kent County Council,

I would like to make an inquiry under the Freedom of information Act regarding Direct Payments in Domiciliary Care.
All questions are related to Domiciliary Care for adults 18 and over and for people with learning disability.
1. How many packages/hours do you commission on a weekly/ monthly basis?
2. Is there still window for new agency to register for the framework?
3. What % of care do you have to spot providers outside of the framework?
4. The lowest and highest (based on the standard daytime week day rate) charge rates per hour of domiciliary care charged to the local authority for Adult Social care commissioned through private domiciliary care providers.
5. The number of service users currently receiving a direct payment within your local authority as well as the number of average hours per week.
6. Is the local authority working with health partners to commission health funded care?
7. Out of the total providers, how many are main contracted providers on framework and spot.
8. How do you commission care packages currently?
9. How many providers do you have registered, and how many are you actively using?
10. As a local authority do you work with newly registered CQC companies?
11. What is the council 2019 charge rates for care services? Are these rates applied to main contracted providers or even spot providers?
12. When was the last tender commissioned for social care for older people and people with learning disability? And till which period does this cover?
13. Which areas do you have capacity issues with?

Many thanks in advance.

Yours faithfully,

Ola Adigun

 

Information request
Our reference: 7756689

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Dear Sir or Madam,
 
Freedom of Information Act 2000
 
Thank you for your email which we received on 30 July 2019.
 
Kent County Council acknowledges your request for information under 
the Freedom of Information Act 2000.  Assuming KCC holds this information,
we will endeavour to supply the data to you as soon as possible but no
later than 28 August 2019 (20 working days from date of receipt).
 
We will advise you as soon as possible if we do not hold this information
or if there are exemptions to be considered and/or any costs for providing
the information.
 
Please quote our reference - 7756689 in any communication regarding this
particular request.
 

Please see our [1]Information Rights Privacy Notice for details of how we
process your personal data.

 
Yours faithfully
 
 
Carly Wattle
Information Access Officer
Strategic and Corporate Services
+443000417061

 
NOTE: Please do not edit the subject line when replying to this email.

References

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1. https://www.kent.gov.uk/about-the-counci...

Kent County Council

1 Attachment

Dear Sir or Madam  

 

Thank you for your request for information made under the Freedom of
Information Act (FOIA) 2000, relating to Domiciliary Care. I am pleased to
provide the response below:

 

1.How many packages/hours do you commission on a weekly/ monthly basis?

As at the 31^st July 2019 KCC supported 4,343 people in receipt of
domiciliary care. KCC provide on a monthly basis around 190,812 hours of
domiciliary care. On average this works out as 10.1 hours for an older
person aged 65 and over per package and 10.3 hours for a younger adult
aged 18-64 per package.

 

2.Is there still window for new agency to register for the framework?

 

Kent Council Council’s contract for Care and Support in the Home Services
went live 8 April 2019. This service includes Home Care Services (formerly
known as Domiciliary Care Services) and• Supporting Independence Services
(SIS) – Community Based (Standard and Complex)

 

Where gaps in service are identified the opportunity to tender will be
advertised on the Kent Business Portal ([1]www.kentbusinessportal.org.uk).

 

3.What % of care do you have to spot providers outside of the framework?

26.8% of care packages are delivered by the non-contracted market (73.2%
delivered by our contracted providers).

 

4.The lowest and highest (based on the standard daytime week day rate)
charge rates per hour of domiciliary care charged to the local authority
for Adult Social care commissioned through private domiciliary care
providers.

KCC do not provide the lowest rates as it is difficult to establish which
are true low rates due to a number of clients being part funded with the
NHS. The highest rates will be representative of high care needs for the
individual. However our blended hourly rate for our contracted market is
as follows:

o £19.15 per hour for Standard Home Care countywide (depending on the
cluster location these rates range from £17.01 to £24.76) and

£20.32 per hour for Complex Home Care countywide (depending on the cluster
location these rates range from £18.14 to £26.26).

 

5.The number of service users currently receiving a direct payment within
your local authority as well as the number of average hours per week.

KCC support 3,045 people in receipt of a direct payment. These are not all
used to purchase hourly care so KCC are unable to provide you this figure
as this is not held in a reportable format. Please see the link here
provided below for more information around direct payments

[2]https://www.kent.gov.uk/social-care-and-...

 

6.Is the local authority working with health partners to commission health
funded care?

Yes

 

7.Out of the total providers, how many are main contracted providers on
framework and spot.

26

 

8.How do you commission care packages currently?

New care package referrals are allocated to a provider based on the
person’s address, Purchasing Protocol and instructions agreed between the
person and their case manager. Contracted providers are utilised in the
first instance.

 

9.How many providers do you have registered, and how many are you actively
using?

Kent County Council does not operate a register of providers. There are
currently 26 contracted providers receiving new packages of care.

 

10.As a local authority do you work with newly registered CQC companies?

Companies newly registered with CQC are encouraged to monitor the Kent
Business Portal ([3]www.kentbusinessportal.org.uk) for opportunities to
tender.

 

11.What is the council 2019 charge rates for care services? Are these
rates applied to main contracted providers or even spot providers?

 

KCC has agreed charges with current contracted providers which are
dependent upon the location, Contracted prices are within the contract
enveloped below. Spot contracted are expected to also fit within these
cost envelopes

 

 

12.When was the last tender commissioned for social care for older people
and people with learning disability? And till which period does this
cover?

Kent Council Council’s contract for Care and Support in the Home Services
was tendered October 2018 and went live 8 April 2019.

 

13.Which areas do you have capacity issues with?

The following areas have presented capacity issues:

Borough Green and Wrotham

Paddock Wood

Shepway

South Kent Coast

Tunbridge Wells and Langton Green

 

If you are unhappy with this response, and believe KCC has not complied
with legislation, you have 40 working days from the date of this response
to ask for a review. You can do this by following our complaints process;
details can be found at this link
[4]https://www.kent.gov.uk/about-the-counci...
on our website. Please quote reference 7756689.

 

If you remain dissatisfied following an internal review, you can appeal to
the Information Commissioner, who oversees compliance with the Freedom of
Information Act 2000. Details of what you need to do, should you wish to
pursue this course of action, are available from the Information
Commissioner’s website [5]http://ico.org.uk/concerns

 

Yours sincerely

 

Kirsty-Leigh Robertson| Information Access Officer  | Information
Resilience & Transparency Team | Room 2.87, Sessions House, Maidstone |
Tel 03000 418301 | Fax 03000 420303 |
[6]http://www.kent.gov.uk/about-the-council...

 

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