Dear Sir or Madam,
Please confirm as to when do UKBA provides new appointment slots on the website link https://ukbabooking.homeoffice.gov.uk/uk...
They seem to appear and suddently become full.
Also online slots are for 8 weeks in advance. Please confirm.
Are the same slots open if an appointment is booked by phone OR are the phone appointments have more than the online slots.
Thnkyou in advance
Dear UK Border Agency,
Please note that the response to the request is overdue as per the rules of RTI (right to information)
This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
Sent a follow up to UK Border Agency again.
Dear UK Border Agency,
Please confirm the times and day that you release the appointments for Tier 1 General Premium Service.
Your answers to my question has gone unoticed and the response as per law is overdue.
Dear S Garg
Re: New appointments opening time
Thank you for your recent e-mail concerning the above matter.
Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and we will respond shortly
Dear Mr Garg,
Thank you for your e-mail of 15 December 2009 concerning your request
for information about the release of appointments for Tier 1 General
Premium Service. This falls to be treated under the Freedom of
We are now in a position to offer a full reply to your request. I am
pleased to be able to disclose the information that you requested to
New appointments are released on a daily basis to both the online
booking system and our call centres. At least one day's worth of
appointments at all branches is added to the online system every day.
The Agency experiences particularly high demand at this time of year and
appointments are often reserved immediately. The Agency continually
reviews appointment availability and adjusts according to demand and to
Information about appointments can be found on the UKBA website at:
If you are dissatisfied with this response you may request an
independent internal review of our handling of your request by
submitting your complaint within two months to the below address quoting
reference [case register reference]:
Information Access Policy Team
(Freedom of Information Team)
UK Border Agency
11th Floor - Short Corridor
40 Wellesley Road
During the independent review the department's handling of your
information request will be reassessed by staff who were not involved in
providing you with this response. Should you remain dissatisfied after
this internal review, you will have a right of complaint to the
Information Commissioner as established by section 50 of the Freedom of
I hope that you find this information of interest, and would like to
assure you that you have been supplied with all relevant information
that the Home Office holds.
Freedom of Information Team
Dear Freedom Of Information Team ( IND ),
Thanks for the long awaited but incomplete response.
I am afraid you have not responded to my request precisely. I requested 'when are new appointments made available on the website'
You have only replied that it is added every day. The information is vague and not complete.
Please confirm the precise time of new appointments added to the website.