Network 2023
Dear Post Office Limited,
1. How many “Notice to Leave” packs were issued in 2023?
2. How many completed “Notice to Leave" packs were submitted in 2023?
3. a) How many temporary closures started in 2023?
b) How many of these are now open?
4. a) How many branches changed formats in 2023? E.g. from a Local to Drop & Collect or Traditional to Outreach etc.
b) Could you break this number down into separate types of change as exampled above.
5. How many branches were taken on by temporary/emergency agents in 2023?
6. a) How many branches changed the person responsible for the contract in 2023?
b) Does this number include any for Strategic Partners, if so how many branches did that affect?
7. a) How many branches permanently closed in 2023? I.e. No replacement is being sought.
b) Please break this down into branch types. E.g. DMB, Local, etc.
8. a) How many completely new branches opened in 2023?
b) Please break this down into branch types. E.g. Banking Hub, Drop & Collect, etc.
9. Could please give the “churn” figure for 2023?
This is apparently the Post Office terminology for turnover of Post Offices. Please see:
https://committees.parliament.uk/oralevi...
Business, Energy and Industrial
Strategy Committee
Oral evidence: Royal Mail and the Post Office, HC
1045
Tuesday 17 January 2023
Ordered by the House of Commons to be published on 17 January 2023
Nick Read: “We are speaking with Citizens Advice about the term “temporary”. It is a
little misleading. We want to make sure that we are all agreed on what
“temporary” means and when we replace post offices. I would reiterate
that this year we have had less turnover in post offices than we have
done for eight years—the churn, as we call it, in terms of post offices. We
have had only 168 this year that have churned, which we are very
pleased about. It is a reflection on the fact that we are working hard to
make sure we are serving rural and urban communities as best we can.”
Yours faithfully,
brent jay
Our ref: FOI2024/00006
Dear Brent Jay,
Thank you for your request for information which was received on 2nd
January. Your request is being considered under the terms of the Freedom
of Information Act 2000.
The Act requires that a response must be given promptly, and in any event
within 20 working days. We will therefore reply at the latest by 30th
January.
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Regards,
Data Protection and Information Rights Team
100 Wood Street,
London,
EC2V 7ER
Dear Brent Jay
We are writing in respect of your information request, FOI2024/00006. At
present our view is that your request falls within the scope of the
qualified exemption at section 43 of the Freedom of Information Act ("
FOIA"), relating to Commercial Interests.
As permitted by section 10 of the FOIA, Post Office Limited (" Post
Office") requires further time to consider the public interest test in
relation to this exemption. An extension is permitted until such time as
is reasonable in the circumstances. Having considered the FOIA Code of
Practice, Post Office considers that an extension of 20 working days is
appropriate in this instance and will therefore aim to respond to you by
27th February.
Regards
Data Protection and Information Rights Team
100 Wood Street,
London,
EC2V 7ER
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Dear Brent Jay,
Please find the response attached relating to your Freedom of Information
request.
Regards,
Data Protection and Information Rights Team
100 Wood Street,
London,
EC2V 7ER
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