NET announcements

Daniel Hanson made this Environmental Information Regulations request to Nottingham Trams Ltd
You only have a right in law to access information about the environment from this authority

The request was successful.

Dear Nottingham Trams Ltd,

With reference to the two requests on whatdotheyknow.com, would it be possible to provide me with a copy of the NET announcements, please? This would be for personal use only.

Yours faithfully,

Daniel Hanson

NET Customer Relations Team, Nottingham Trams Ltd

Hello Daniel Hanson,

Thank you for your recent contact with Nottingham Trams. 
Your unique reference number for your enquiry is: 116108. Please keep this
for your records and quote this should you need to contact us in the
future. 

We aim to respond within 5 working days, however if an investigation is
required it may take up to 21 days for a full response.

In the meantime, if you have any urgent questions or concerns, please call
us on 0115 824 6060 (lines are open 0600 - 2200 Monday to Friday, 0900
- 1700 on Saturdays, Sundays and Bank Holidays). 

NET Customer Relations Team

T: 0115 824 6060 
E: [NET request email]
F:W[1]ww.facebook.com/thetram.net

t: @NETTram 

[2] 

[3]image

Nottingham Trams Limited, Armstrong Way, Wilkinson Street, Nottingham NG7
7NW
Proudly working together delivering a world class NET work
Please consider the environment for us and our children - don't print this
e-mail unless you really need to.
Company registered in England. Company No. 07644670
This email (including any attachments) is strictly confidential and only
meant for the recipient to which this email is addressed.
It may not be disclosed or used other than by an addressee, nor may it be
copied in any way.
If you have received this email in error please delete and notify
[4][NET request email]

116108:940376

References

Visible links
1. http://www.facebook.com/thetram.net
2. http://www.thetram.net/
3. image
http://www.thetram.net/
4. mailto:[NET request email]

NET Customer Relations Team, Nottingham Trams Ltd

Dear Daniel Hanson,

Thank you for contacting Nottingham Trams.

We believe your enquiry has now been resolved, should this not be the
case, please reply to this email to automatically reopen the ticket.

In the meantime, if you have any further questions or concerns, please
contact us on 0115 824 6060 (lines are open 0600 - 2200 Monday to Friday,
0900 - 1700 on Saturdays, Sundays and Bank Holidays). 

--------------------------------------------------------------------------

How would you rate the quality of your customer service experience

[1]Extremely [2]Mostly [3]Neither Positive nor [4]Mostly [5]Extremely
Positive Positive Negative Negative Negative

116108:940376

References

Visible links
1. https://nottinghamtrams.freshdesk.com/su...
2. https://nottinghamtrams.freshdesk.com/su...
3. https://nottinghamtrams.freshdesk.com/su...
4. https://nottinghamtrams.freshdesk.com/su...
5. https://nottinghamtrams.freshdesk.com/su...

NET Customer Relations Team, Nottingham Trams Ltd

Hi Daniel​

Thank you for contacting Nottingham Trams.

I'm happy to be able to share our tram announcements with you. 

Please click the following link and download the files:
[1]https://we.tl/t-vMCrwYeDkJ

Kind regards

Luke Taylor
Deputy Customer Relations Manager
T: 0115 824 6060
E: [NET request email]
F: [2]www.facebook.com/thetram.net
t: @NETTram
Nottingham Trams Limited, Armstrong Way, Wilkinson Street, Nottingham NG7
7NW
Proudly working together delivering a world class NET work
Please consider the environment for us and our children - don't print this
e-mail unless you really need to.
Company registered in England. Company No. 07644670
This email (including any attachments) is strictly confidential and only
meant for the recipient to which this email is addressed.
It may not be disclosed or used other than by an addressee, nor may it be
copied in any way.
If you have received this email in error please delete and notify
[NET request email]

show quoted sections

Dear Luke,

Just to confirm I've successfully downloaded the files.

Many thanks for the very quick reply - much appreciated.

Once again, many thanks.

Kind regards, Daniel Hanson

NET Customer Relations Team, Nottingham Trams Ltd

Hello Daniel Hanson,

Thank you for your recent contact with Nottingham Trams. 
Your unique reference number for your enquiry is: 116234. Please keep this
for your records and quote this should you need to contact us in the
future. 

We aim to respond within 5 working days, however if an investigation is
required it may take up to 21 days for a full response.

In the meantime, if you have any urgent questions or concerns, please call
us on 0115 824 6060 (lines are open 0600 - 2200 Monday to Friday, 0900
- 1700 on Saturdays, Sundays and Bank Holidays). 

NET Customer Relations Team

T: 0115 824 6060 
E: [NET request email]
F:W[1]ww.facebook.com/thetram.net

t: @NETTram 

[2] 

[3]image

Nottingham Trams Limited, Armstrong Way, Wilkinson Street, Nottingham NG7
7NW
Proudly working together delivering a world class NET work
Please consider the environment for us and our children - don't print this
e-mail unless you really need to.
Company registered in England. Company No. 07644670
This email (including any attachments) is strictly confidential and only
meant for the recipient to which this email is addressed.
It may not be disclosed or used other than by an addressee, nor may it be
copied in any way.
If you have received this email in error please delete and notify
[4][NET request email]

116234:940376

References

Visible links
1. http://www.facebook.com/thetram.net
2. http://www.thetram.net/
3. image
http://www.thetram.net/
4. mailto:[NET request email]

NET Customer Relations Team, Nottingham Trams Ltd

Dear Daniel Hanson,

Thank you for contacting Nottingham Trams.

We believe your enquiry has now been resolved, should this not be the
case, please reply to this email to automatically reopen the ticket.

In the meantime, if you have any further questions or concerns, please
contact us on 0115 824 6060 (lines are open 0600 - 2200 Monday to Friday,
0900 - 1700 on Saturdays, Sundays and Bank Holidays). 

--------------------------------------------------------------------------

How would you rate the quality of your customer service experience

[1]Extremely [2]Mostly [3]Neither Positive nor [4]Mostly [5]Extremely
Positive Positive Negative Negative Negative

116234:940376

References

Visible links
1. https://nottinghamtrams.freshdesk.com/su...
2. https://nottinghamtrams.freshdesk.com/su...
3. https://nottinghamtrams.freshdesk.com/su...
4. https://nottinghamtrams.freshdesk.com/su...
5. https://nottinghamtrams.freshdesk.com/su...

NET Customer Relations Team, Nottingham Trams Ltd

Hi Daniel 

​Good news, enjoy.

Gerard 
Customer Relations
T: 0115 824 6060
E: [NET request email]
F: [1]www.facebook.com/thetram.net
t: @NETTram
Nottingham Trams Limited, Armstrong Way, Wilkinson Street, Nottingham NG7
7NW
Proudly working together delivering a world class NET work
Please consider the environment for us and our children - don't print this
e-mail unless you really need to.
Company registered in England. Company No. 07644670
This email (including any attachments) is strictly confidential and only
meant for the recipient to which this email is addressed.
It may not be disclosed or used other than by an addressee, nor may it be
copied in any way.
If you have received this email in error please delete and notify
[NET request email]

show quoted sections