Need performance records and WTT for a certain period

Amr Wahaballa made this Freedom of Information request to Transport for London

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Transport for London,
I am a post-doctoral fellow at Gifu university, Japan and working on an academic research and would like to obtain the following information on London Underground under the Freedom of Information Act 2000:
1- Performance records for different time of day (AM peak, day time, ..etc) for weekdays and weekend during the period from 16 Oct. 2011 to 12 Nov. 2011 for all LU lines.
2- The working timetables during the period from 16 Oct. 2011 to 12 Nov. 2011 for all LU lines.
3- The walking entry, exit and transfer time values for all LU stations during the same period.
4- Can I get a text file or xls file for performance records instead of PDF files?
Also, please I want to understand how you calculate different performance measures included in the daily performance reports and in the file named "lu-performance-data-almanac.XLS"

I am ready to sign an FOI request and save all copyrights required

Great thanks

Yours faithfully,

Amr Wahaballa

FOI, Transport for London

Dear Amr Wahaballa

 

Our ref:  FOI-0121-1617

 

Thank you for your email received on 13 April 2016 asking for information
about London Underground performance.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

 

A response will be provided to you by 12 May 2016. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

6 Attachments

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

3 Attachments

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/

FOI, Transport for London

4 Attachments

 

show quoted sections

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/

Dear FOI,
Thank you so much for the provided information. I still need the following please for period No. 8 for the year 2011/12 for different time of day (AM peak, day time, ..etc) for weekdays and weekend for all LU lines:
1- The delays more than 2 minutes for different causes.
2- The lost customer hours and the total actual traveled customer hours.
3- The total number of train runs with the scheduled and excess on-train time.
4- Detailed performance records and the overall record like this one:
http://content.tfl.gov.uk/lu-performance...

Great thanks

Yours faithfully,

Amr Wahaballa

FOI, Transport for London

Dear Miss Wahaballa

TfL Ref: 0522-1617

Thank you for your email received by Transport for London (TfL) on 31 May 2016. I am sorry for the delay in acknowledging your correspondence.

Your request will be processed in accordance with the requirements of the Freedom of Information Act and TfL’s information access policy.

A response will be provided to you by 28 June 2016. We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London

show quoted sections

FOI, Transport for London

4 Attachments

Dear Miss Wahaballa

 

TfL Ref: 0522-1617/0562-1617

 

Thank you for your emails received by us on 31 May and 2 June 2016 asking
for information about London Underground’s performance in Period 8 during
2011/12.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm that we hold some the information you require. You asked for the
following:

 

The delays more than 2 minutes for different causes.

 

Please see the attached spreadsheet for each Lost Customer Hour (LCH)
incident for a delay of two or more minutes. LCH measures the impact to
the travelling public as a result of service affecting failures which are
due to late engineering or overrunning works.

 

The lost customer hours and the total actual travelled customer hours.

 

The total number of train runs with the scheduled and excess on-train
time.

 

Detailed performance records and the overall record like this one:
[1]http://content.tfl.gov.uk/lu-performance... -

 

Please see the attached spreadsheets and PDF file explaining further.

 

Percentage of delay per train running for different time of day (AM peak,
day time, ..etc).

 

We do not hold this information. However, if you wish we can provide a
further breakdown of the excess train time, which is the On Train time
Excess plus the Platform Wait Excess for each day, line and time of day.

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

show quoted sections