NBIT - your new computer system

Response to this request is long overdue. By law, under all circumstances, Post Office Limited should have responded by now (details). You can complain by requesting an internal review.

Dear Post Office Limited,

No doubt you are going to be asked this question in many shapes and forms over the next few months/years. So let's hear what your response is just now so we can see how it changes over time.

All I require to this question is a simple yes or no.

Can Post Office edit, insert or delete transaction data in NBIT without the subpostmaster's knowledge?

and just in case you refer to the fact that NBIT has not been released yet...

Will Post Office have the ability to edit, insert or delete transaction data in NBIT without the subpostmaster's knowledge?

What is the true answer? I hope it is that we know this is not possible and that we are able to explain why that is. I need to say no it is not possible and that we are sure of this because of xxx and that we know this because we have had the system assured.”

Yours faithfully,

Tim McCormack

information.rights, Post Office Limited

Dear Mr. McCormack,

I hope this email finds you well.

Please accept our apologies as we have not been able to respond to you within the expected timeframe. We've received many information requests and are doing our best to respond to each one properly and on time. We want to assure you that Post Office makes every effort to respond fully to all FOIA requests.

We appreciate your patience and understanding whilst we process your request.

Regards,

Data Protection and Information Rights Team

100 Wood Street
London, EC2V 7ER

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Dear information.rights,

A response to this FOI is long overdue while you have responded already to later FOI requests by myself.

Any idea when you might respond?

Yours sincerely,

Tim McCormack

Dear Post Office Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Post Office Limited's handling of my FOI request 'NBIT - your new computer system'.

Please provide an explanation why you have not only failed to respond to my original request withing the required timeframe but also failed to acknowledge my later inquiry as to the delay in responding.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/n...

Yours faithfully,

Tim McCormack

Dear information.rights,

Please tell me why you have not acknowledged my request for an internal review

Yours sincerely,

Tim McCormack

information.rights, Post Office Limited

Dear Tim McCormack,

I hope you are well.

Please accept our sincere apologies for the delay in responding to your email, which we originally logged under FOI2023/00704. By way of an update, and after careful consideration, given you are not asking for recorded information, we have decided that it would be best handled by colleagues in the relevant business area. We hope to be able to provide you with a full answer as soon as we can.

Thank you for your patience and understanding whilst we process your email.

Regards,

Data Protection and Information Rights Team

100 Wood Street
London, EC2V 7ER

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Dear information.rights,

I am well thank you and I trust you are too.

Thanks for the reply which is along the lines I suspected after I reread my original request.

However the answer to the questions WILL be recorded in some fashion within the design documents for NBIT.

Please don't let us enter in to prolonged dialogue until I find the right form of words that allow you to reply succinctly.

Yours sincerely,

Tim McCormack

Dear information.rights,

That's another month gone by during which time POL has been readvertising developer positions for NBIT. Perhaps the person you asked to respond to me has resigned.?

Yours sincerely,

Tim McCormack