Dear UK Border Agency,
I would like information on the processing method of naturalisation applications.
The current processing method does not seem to be transparent with some applicants with straightforward cases being processed within 1 or 2 months ahead of those with the same nationality and critera who applied up to 6 months prior.
I have read a previous answer from the UKBA which lists the method of dealing with cases and the reason given for some waiting months longer being that more information or documentation is needed. However most applicants who wait months do not recieve any request for further information. And considering many cases are identical as mentioned above, same nationality and criteria, this points to the fact that applications are not being dealt with in date order.
My other request for information is why applicants who pay a large fee for the processing of their application, cant get any information on the status of their application before 6 months? Many applicants had their applications delayed because letters were sent out requesting something and not recieved but due to not being told anything when they called they only found out when they reached 6 months of waiting causing their application to be delayed many months.
As a government officer myself I find the entire process at UKBA Naturalisation department very disorganised, its one of the only government departments where the public can not get information despite paying a large fee.
Thank you for contacting the UK Border Agency Freedom of Information Team.
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Dear L Nash
Re: Naturalisation Processing Timelines (115879)
Thank you for your recent e mail concerning the above matter. We are currently dealing with your enquiry and will respond shortly.
Please find the response to your request for information under the Freedom of Information Act 2000.