Dear Information Commissioner's Office,
We will be grateful if you would confirm that in order to comply with a FOI request, we need to provide our Name and a Surname.
We have been advised by a Borough Council, that they will not answer our FOI request, unless we provide our Name given to us by our parents, and also a Surname.
Please note what the Borough Council has stated; and confirm that this is correct please:
'The Information Commissioner’s Office guidance on Section 8 of the Freedom of Information Act, explains the requirements of an individual to provide their real name and sufficient information to identify them. As such you have not provided us with sufficient information and your request is therefore invalid.
Paragraph 25 of the guidance explains that a first name or surname provided in insolation is not sufficient to satisfy the requirements of section 8.
On this basis, we will not process your request until you provide us with the details we have requested.'
Thank you for contacting the Information Commissioner’s Office. We confirm
that we have received your correspondence.
If you have made a request for information held by the ICO we will contact
you as soon as possible if we need any further information to enable us to
answer your request. If we don't need any further information we will
respond to you within our published, and statutory, service levels. For
more information please visit:
If you have raised a new information rights concern - we aim to send you
an initial response and case reference number within 30 days.
If you are concerned about the way an organisation is handling your
personal information, we will not usually look into it unless you have
raised it with the organisation first. For more information please see our
webpage ‘raising a concern with an organisation’ (go to our homepage and
follow the link ‘for the public’). You can also call the number below.
If you have requested advice - we aim to respond within 14 days.
If your correspondence relates to an existing case - we will add it to
your case and consider it on allocation to a case officer.
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copied to us.
For more information about our services, please see our webpage ‘Service
standards and what to expect' (go to our homepage and follow the links for
‘Report a concern’ and ‘Service standards and what to expect'). You can
also call the number below.
For information about what we do with personal data see our privacy
If there is anything you would like to discuss with us, please call our
helpline on 0303 123 1113.
The Information Commissioner’s Office
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Thank you for contacting the Information Commissioner's Office (ICO) through the whatdotheyknow.com (WDTK) website.
The WDTK website was created to help people request information from public authorities under the Freedom of Information Act (FoIA) and the Environmental Information Regulations (EIRs).
The ICO is the regulator responsible for overseeing information rights legislation. We are also subject to the legislation we oversee.
As a public authority the ICO is subject to the FoIA and EIRs and so if people want to request information we might hold about our work as a public body, they can do this through WDTK.
The correspondence you have sent to us is not a request for information we might hold. It is an enquiry about the legislation we oversee. We provide a range of advice services for organisations and for the public. However, we do not provide these through the WDTK website.
Please visit our website at www.ico.org.uk where you will find a great deal of advice about the legislation we oversee. You can also contact our helpline on 0303 123 1113 where a member of our team will be happy to help you.
If you would like to submit your enquiry in writing you should email it to [email address]. We will respond as quickly as we can. However, as we explain on our website there is currently a high demand for our services and it may take us some weeks to deal with your enquiry.
Please do not reply to this message through the WDTK website. We make no commitment to respond if you do.
The Information Commissioner's Office
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