Mystery Operational Standards document

The request was partially successful.

Dear Transport for London,

Thanks for your response to my request for copies of completed FIRs. The FIR relating to the Central Line signal failure on the 17th of February 2010 has been heavily redacted.

In particular, it appears that references to a certain Operational Standards document have been removed. See for example the observation numbered "8.4.1" in the section "6.4 Observations" on p20 of this pdf:
http://www.whatdotheyknow.com/request/51...

I would like a copy of that Operational Standards document.

I anticipate that you will refuse my request; I'm making this separate request for the sake of clarity and to give a separate request to track etc., so I would appreciate a quick decision so that I may begin the process of asking for an internal review. This seems a more sensible way than asking for yet another internal review to be tacked onto my original omnibus request.

Yours faithfully,

Ian Jackson

LU CSC FOI, Transport for London

1 Attachment

Date 12 May 2011

Dear Dr Jackson

Thank you for your email received by London Underground on 30 March 2011. You have asked for Operational Standards Notice 89 ‘Stalled Train Verification Process’. Your request has been dealt with under the terms of the Freedom of Information Act 2000 and I can confirm that TfL does hold the information you have requested.

Please find attached a redacted version of the above document. TfL is not obliged to supply all the information requested as a limited amount is subject to the following statutory exemptions to the right of access to information:

• Section 38 ‘Health and Safety'
• Section 40 ‘Personal Information’

TfL’s is applying Section 38 to information which if disclosed would, or would be likely to endanger the health and safety of customers and staff in the event of an incident involving a stalled train.

The use of this exemption is subject to an assessment of the public interest in relation to the disclosure of the information concerned. It is acknowledged that the disclosure of the information which is subject to Section 38 would promote transparency as to every aspect of LUL’s stalled train process. However, on balance it is considered that the public interest is better served by not disclosing this information in the interests of the health and safety of LUL customers and staff.

TfL is applying S.40 in respect of personal information in accordance with its obligation to process information fairly and lawfully pursuant to the Data Protection Act.

Please see the attached information sheet for details of your right to appeal as well as information on copyright and what to do if you would like to re-use any of the information we have disclosed.

Yours sincerely

Shirley Xavier
Knowledge Manager

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