My Tendring Portal - incomplete data

Richard Scott made this Freedom of Information request to Tendring District Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Tendring District Council,

Could you please advise the number of properties in the My Tendring system which do not have rubbish/recycling details associated with them.

And also the timescale for updating these incomplete records.

Yours faithfully,

Richard Scott

Corporate Information Manager, Tendring District Council

Dear Mr Scott,

 

Thank you for your request for information regarding the My Tendring
system, which was received on 28/11/19. I can confirm that your enquiry is
receiving attention.

 

In accordance with the provisions of the Freedom of Information Act 2000
you should receive a comprehensive reply to your request within 20 working
days from receipt of your enquiry.

 

In certain circumstances, a fee may be payable for determining, locating,
retrieving and extracting information and/or the cost for disbursements
such as photocopying and postage. If this applies, a Fees Notice will be
issued to you with details of any costs involved in advance and you will
be required to pay this before I can proceed to deal with your request.

 

Further information about your rights is also available from the
Information Commissioner at: Information Commissioner's Office, Wycliffe
House, Water Lane, Wilmslow SK9 5AF Telephone: 0303 123 1113,
[1]www.ico.gov.uk.

 

 

 

Kind regards,

 

Charlene Haynes
On behalf of Corporate Information Manager

Corporate Services

Tendring District Council

 

Phone: 01255 686063
E-mail: [2][Tendring District Council request email] 

[3]www.tendringdc.gov.uk

Tendring District Council, Town Hall, Station Road, Clacton-on-Sea, Essex
CO15 1SE

--------------------------------------------------------------------------

Tendring District Council’s email is secured to the government secure
email policy.

The Council’s Privacy Notice is available on its website : [4]PRIVACY
NOTICE

This email may contain Copyright Material and/or sensitive or protectively
marked/classified material. The email is intended for the named
addressee(s). Unless you are the named addressee (or authorised to receive
it for the addressee), you may not copy, use it, or disclose it to anyone
else. If you have received this transmission in error please notify the
sender immediately. All email traffic may be subject to recording and/or
monitoring in accordance with relevant legislation. Correspondence sent to
the Council may be shared internally and/or with legitimate and authorised
external organisations to enable the matter contained therein to be dealt
with appropriately and/or to comply with legislative requirements.

Tendring District Council does not accept service of legal documents by
e-mail.

References

Visible links
1. http://www.ico.gov.uk/
2. mailto:[Tendring District Council request email]
3. http://www.tendringdc.gov.uk/
4. https://www.tendringdc.gov.uk/council/yo...

Corporate Information Manager, Tendring District Council

Dear Mr Scott,

 

Further to your request for information regarding the My Tendring System,
which was received 28/11/19, please see below the answers to your enquiry.

 

Question: Could you please advise the number of properties in the My
Tendring system which do not have rubbish/recycling details associated
with them?

Answer: 14,823 as at 10/12/2019

 

Question: And also the timescale for updating these incomplete records?

Answer: This is an ongoing process and the Council are working hard to add
properties as soon as the data is verified and matched for each property.

 

I hope this information is of assistance to you. However if you feel that
the Council has failed to deal with your request for information correctly
you can request that the matter is reviewed. Requests for internal reviews
should be sent to [1][email address]. Alternatively, you
can post a request for an internal review to Mrs L Trembath, Corporate
Services, Town Hall, Station Road, Clacton-on-Sea, Essex CO15 1SE. 
Further details of this procedure can be obtained from all Council offices
or from our website ([2]www.tendringdc.gov.uk).

                            

If you are not content with the outcome of the internal review you have
the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at:

 

FOI Compliance Team (complaints), Information Commissioner's Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

 

Further information about your rights is also available from the
Information Commissioner at: Information Commissioner's Office, Wycliffe
House, Water Lane, Wilmslow SK9 5AF Telephone: 0303 123 1113,
[3]www.ico.gov.uk.

 

If you have any other queries about this matter then please contact the
Corporate Information Manager at
[4][email address].

 

 

Kind regards,

 

Charlene Haynes
On behalf of Corporate Information Manager

Corporate Services

Tendring District Council

 

Phone: 01255 686063
E-mail: [5][Tendring District Council request email] 

[6]www.tendringdc.gov.uk

Tendring District Council, Town Hall, Station Road, Clacton-on-Sea, Essex
CO15 1SE

 

 

 

 

--------------------------------------------------------------------------

Tendring District Council’s email is secured to the government secure
email policy.

The Council’s Privacy Notice is available on its website : [7]PRIVACY
NOTICE

This email may contain Copyright Material and/or sensitive or protectively
marked/classified material. The email is intended for the named
addressee(s). Unless you are the named addressee (or authorised to receive
it for the addressee), you may not copy, use it, or disclose it to anyone
else. If you have received this transmission in error please notify the
sender immediately. All email traffic may be subject to recording and/or
monitoring in accordance with relevant legislation. Correspondence sent to
the Council may be shared internally and/or with legitimate and authorised
external organisations to enable the matter contained therein to be dealt
with appropriately and/or to comply with legislative requirements.

Tendring District Council does not accept service of legal documents by
e-mail.

--------------------------------------------------------------------------

Thank you for contacting Tendring District Council. Our offices will be
closing at 4 p.m. on Tuesday 24th December for the Christmas holidays..
All urgent matters will continue to be dealt with as usual in Tendring
over Christmas and New Year, as the majority of frontline services are
maintained for residents. You may be able to find the help you need on our
web site [8]www.tendringdc.gov.uk The Out of Hours service is fully
operational and can be contacted on (01255) 222022 for all emergencies.
This service is available 24/7. Council office buildings and services will
re-open on the morning of Thursday 2nd January 2020. Thank you and we wish
you a Happy Christmas and New Year.

References

Visible links
1. mailto:[email address]
2. http://www.tendringdc.gov.uk/
3. http://www.ico.gov.uk/
4. mailto:[email address]
5. mailto:[Tendring District Council request email]
6. http://www.tendringdc.gov.uk/
7. https://www.tendringdc.gov.uk/council/yo...
8. https://www.tendringdc.gov.uk/